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Rail Station Passenger Congestion
– the Good, the Bad and the Ugly
Andrew	
  Nash	
  
GreenCityStreets.com	
  
	
  
TRB	
 ...
Victoria	
  Sta<on	
  London	
  	
  	
  (photo:	
  Leonie	
  di	
  Vienna	
  on	
  Flickr)	
  
St	
  Pancras	
  Sta<on	
  London	
  
People	
  __________	
  
Space	
  
People	
  __________	
  
Space	
  
Too many
Too little
(1)	
  
Shrink	
  the	
  
passengers	
  
(2)	
  
Increase	
  the	
  
space.	
  
Gent	
  Sint	
  Pieters	
  Sta<on	
  
Antwerp	
  Central	
  Sta<on	
  
Vienna	
  Hauptbahnhof	
  
U-­‐4	
  Budapest	
  
(1)	
  Shrink	
  passengers	
  
Reduce	
  the	
  )me	
  passengers	
  spend	
  in	
  
sta)ons	
  during	
  crowded	
  periods.	
  
Think	
  outside	
  the	
  box	
  
Think	
  outside	
  the	
  box	
  
Station
 
Trip	
  Planning	
  
	
  
	
  
Allow	
  passengers	
  
to	
  choose	
  trains	
  
based	
  on:	
  
	
  
•  Expected	
  d...
 
On-­‐line	
  Ticke<ng	
  
	
  
•  Reduce	
  <me	
  
passengers	
  spend	
  
in	
  sta<ons.	
  
•  Reduce	
  space	
  
ne...
Informa<on	
  Apps	
  
	
  
•  Enable	
  passengers	
  to	
  
arrive	
  “just	
  in	
  <me”	
  
for	
  their	
  trains.	
 ...
Ques<ons	
  
	
  
•  Common	
  info	
  apps?	
  
•  Common	
  <cke<ng	
  apps?	
  
•  Apps	
  +	
  real	
  incen<ves?	
  
...
Games	
  
	
  
Influence	
  behaviour	
  
	
  
…	
  shic	
  passengers	
  to	
  
less	
  crowded	
  sta<ons?	
  
	
  
…	
  ...
 
Schedule	
  
	
  
• Does	
  your	
  schedule	
  
encourage	
  passengers	
  
to	
  wait	
  in	
  sta<ons?	
  
• Direct	
...
Control	
  
	
  
Can	
  you	
  meter	
  the	
  
number	
  of	
  passengers	
  
using	
  your	
  sta<on?	
  
	
  
	
  
	
  ...
(2)	
  Increase	
  space	
  
(2)	
  Increase	
  	
  	
  	
  	
  	
  space	
  
effective
Analysis	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
TRB:	
  Transit	
  Capacity	
  and	
  
Quality	
  of	
  Service	
  Manual	...
SimulaCon	
  slide	
  
Pedestrian	
  Simula<on	
  Programs	
  (example)	
  
Effec<ve	
  space	
  
•  Eliminate	
  boflenecks	
  
•  Op<mize	
  furniture	
  
•  Remove	
  unnecessary	
  
items	
  
SBB...
Plahorm	
  screens	
  increase	
  effec<ve	
  space.	
  
	
  
London	
  Bridge	
  staCon	
  (photo:	
  Chris	
  Sampson,	
 ...
Channelling	
  pedestrians	
  (good?	
  Bad?).	
  
	
  
Budapest	
  Metro	
  transfer	
  corridor	
  
Escalators	
  move	
  passengers	
  off	
  plahorms.	
  
	
  
Zurich	
  HB	
  Lowenstrasse	
  StaCon	
  –	
  three	
  are	
...
Befer	
  escalators:	
  
•  walk	
  right	
  
•  maintenance	
  
•  ramps	
  
	
  
Zurich,	
  Vienna,	
  Vitoria-­‐Gasteiz...
Extra	
  exits	
  encourage	
  passengers	
  to	
  
s p r e a d 	
   o u t 	
  on	
  the	
  plahorm.	
  
	
  
Bern	
  Haup...
Trade-­‐off:	
  Spending	
  money	
  in	
  sta<ons	
  can	
  …	
  
…	
  save	
  money	
  on	
  the	
  network.	
  
	
  
SMA...
Trade-­‐off:	
  Through	
  sta<ons	
  reduce	
  passenger	
  
conges<on	
  and	
  significantly	
  improve	
  service.	
  
	...
Trade-­‐off:	
  sta<ons	
  as	
  shopping	
  centres:	
  revenue	
  
versus	
  more	
  conges<on?	
  
	
  
Leipzig	
  Haupt...
People	
  __________	
  
Space	
  
Time Spend
Effective
Andrew	
  Nash	
  helps	
  clients	
  design	
  and	
  manage	
  
innovaCve	
  public	
  transport,	
  railway,	
  urban	
...
Rail station passenger congestion: Thinking outside the station
Rail station passenger congestion: Thinking outside the station
Rail station passenger congestion: Thinking outside the station
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Rail station passenger congestion: Thinking outside the station

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Presentation for 2015 TRB Annual Meeting. Describes strategies for addressing passenger congestion in rail stations.

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Rail station passenger congestion: Thinking outside the station

  1. 1. Rail Station Passenger Congestion – the Good, the Bad and the Ugly Andrew  Nash   GreenCityStreets.com     TRB  Annual  Mee<ng  2015   Workshop  194:  Rail  Sta<on  Conges<on   Management  and  Capacity  Expansion   January  11,  2015  
  2. 2. Victoria  Sta<on  London      (photo:  Leonie  di  Vienna  on  Flickr)  
  3. 3. St  Pancras  Sta<on  London  
  4. 4. People  __________   Space  
  5. 5. People  __________   Space   Too many Too little
  6. 6. (1)   Shrink  the   passengers  
  7. 7. (2)   Increase  the   space.  
  8. 8. Gent  Sint  Pieters  Sta<on  
  9. 9. Antwerp  Central  Sta<on  
  10. 10. Vienna  Hauptbahnhof  
  11. 11. U-­‐4  Budapest  
  12. 12. (1)  Shrink  passengers  
  13. 13. Reduce  the  )me  passengers  spend  in   sta)ons  during  crowded  periods.  
  14. 14. Think  outside  the  box  
  15. 15. Think  outside  the  box   Station
  16. 16.   Trip  Planning       Allow  passengers   to  choose  trains   based  on:     •  Expected  demand   •  Peak  pricing     SBB  Travel  Planner  –  www.sbb.ch  
  17. 17.   On-­‐line  Ticke<ng     •  Reduce  <me   passengers  spend   in  sta<ons.   •  Reduce  space   needed  for     selling  <ckets.   www.site-­‐project.eu  
  18. 18. Informa<on  Apps     •  Enable  passengers  to   arrive  “just  in  <me”   for  their  trains.   •  Can  you  encourage   passengers  to  wait   at  Starbucks?     Qando  applicaCon  -­‐  Vienna  
  19. 19. Ques<ons     •  Common  info  apps?   •  Common  <cke<ng  apps?   •  Apps  +  real  incen<ves?   •  Sta<on  wifi  (roaming)?       SBB  mobile  app  –  also   shows  expected  crowding.  
  20. 20. Games     Influence  behaviour     …  shic  passengers  to   less  crowded  sta<ons?     …  link  to  exercise  apps?     Chromaroma  (London)   hHp://wearemudlark.com/projects/chromaroma/  
  21. 21.   Schedule     • Does  your  schedule   encourage  passengers   to  wait  in  sta<ons?   • Direct  trains  or   transfers?  
  22. 22. Control     Can  you  meter  the   number  of  passengers   using  your  sta<on?              Wiener  Linien    U2  StaCon  Stadion   Austrian  InsCtute  of  Technology  
  23. 23. (2)  Increase  space  
  24. 24. (2)  Increase            space   effective
  25. 25. Analysis                 TRB:  Transit  Capacity  and   Quality  of  Service  Manual   Part  7  –  Stop,  StaCon,  and   Terminal  Capacity  
  26. 26. SimulaCon  slide   Pedestrian  Simula<on  Programs  (example)  
  27. 27. Effec<ve  space   •  Eliminate  boflenecks   •  Op<mize  furniture   •  Remove  unnecessary   items   SBB  Bern  Hauptbahnhof  
  28. 28. Plahorm  screens  increase  effec<ve  space.     London  Bridge  staCon  (photo:  Chris  Sampson,  on  Flickr)  
  29. 29. Channelling  pedestrians  (good?  Bad?).     Budapest  Metro  transfer  corridor  
  30. 30. Escalators  move  passengers  off  plahorms.     Zurich  HB  Lowenstrasse  StaCon  –  three  are  beHer  than  two!  
  31. 31. Befer  escalators:   •  walk  right   •  maintenance   •  ramps     Zurich,  Vienna,  Vitoria-­‐Gasteiz  
  32. 32. Extra  exits  encourage  passengers  to   s p r e a d   o u t  on  the  plahorm.     Bern  Hauptbahnhof:  new  exit  built  as  part  of  Bahn2000  program.  
  33. 33. Trade-­‐off:  Spending  money  in  sta<ons  can  …   …  save  money  on  the  network.     SMA+  Partner:  impact  of  increased  staCon  dwell  Cme  on  Takahrplan.  
  34. 34. Trade-­‐off:  Through  sta<ons  reduce  passenger   conges<on  and  significantly  improve  service.     Malmo  Sweden:  Citytunneln  Project  
  35. 35. Trade-­‐off:  sta<ons  as  shopping  centres:  revenue   versus  more  conges<on?     Leipzig  Hauptbahnhof  (photo:  pilot_micha  flickr)  
  36. 36. People  __________   Space   Time Spend Effective
  37. 37. Andrew  Nash  helps  clients  design  and  manage   innovaCve  public  transport,  railway,  urban   planning  and  acCve  transport  projects.  Current   work  includes  greencitystreets.com  (using   informaCon  technology  for  beHer  public   parCcipaCon),  open  source  railway  dispatching   applicaCons,  public  transport  planning  and   acCve  transport  projects.  See  andynash.com   for  details  and  contact  informaCon.  

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