2,000 companies participated in the Global Crisis Survey 2019, 69% have experienced a crisis in the last 5 years and , just under 20% say they have been damaged by such an experience. Meanwhile, more than 40% say that they were “in a better place” post-crisis. Why to wait for a crisis to be in a better place if we can learn to unleash that power in a controlled manner? Are you willing to risk being part of this 20% of companies that have been damaged or even destroyed after a crisis? Consider that only 5% say they do not expect to experience a crisis in the future, Is your company ready? Crisis simulations help organisations to unlock processes, informal structures, external connections and cultural values that allowed them to confront operational, technological, humanitarian, financial, legal, human capital, market and reputational crisis in a more structured, calm and successful way. Furthermore, crisis simulation can be the right spark to unlock your true innovation power. In this workshop you will learn a simple and effective method to run crisis simulations in your organization. I'll be sharing experiences about how my customer benefit from this approach to build Resilience and innovation capabilities. Twenty years ago, new products appeared in the market every year and disruptive changes in the market happened every decade. Now new products appear in the market every month and disruptive changes in the market happen every year. What will happen in 10 years from now? In ten years from now Agile won’t be enough we'll need to build a new level of adaptability, organisational resilience. Understanding Resilience as the capability of an organization to recover quickly from unexpected difficulties. Contingency plans are not enough. Crisis simulation help organisations not only to be ready to overcome extreme changes in the market and reshape for the new conditions faster, but to be the disruptive change in the market themselves.

1. Business resilience
B Y A N G E L D I A Z - M A R O T O
@angeldiazmaroto

2. - ANGEL DIAZ-MAROTO-
“Everything that happens in this talk is
fiction inspired on reality. Yet, I encourage
you to take the most out of this reflective
experience”
@angeldiazmaroto

3. If crisis are always an opportunity, why to
wait for a crisis? Create your own.
@angeldiazmaroto

4. A bank in Argentina
@angeldiazmaroto

5. CHANGE OF GOVERNMENT
THE THREAT:
@angeldiazmaroto

6. STRONG CURRENCY DEVALUATION
LIQUIDITY ISSUES
PRIVATIZATION OF THE BANK
THE SIMULATION:
@angeldiazmaroto

7. COMMUNICATION PLAN. ACCESSIBLE
INVESTMENT IN COMMODITIES AND
CRYPTO CURRENCIES.
THE OUTCOME:
@angeldiazmaroto

8. An insurance company in
Lithuania
@angeldiazmaroto

9. FORMER EMPLOYEES FOUNDING INSURE-
TECHS.
THE THREAT:
@angeldiazmaroto

10. A NEW INSURE-TECH COMPANY IN THE
BALTICS OFFERS FREE CAR INSURANCE
POLICIES TAKING 60% OF OUR MARKET
SHARE IN ONE WEEK
THE SIMULATION:
@angeldiazmaroto

11. AN AUTOMATIC AI SYSTEM IS LEARNING
HOW LOW CAN WE PRICE OUR INSURANCE
POLICIES TO OFFER AFFORDABLE SEASON-
BASED INSURANCE POLICIES
THE OUTCOME:
@angeldiazmaroto

12. Your business
@angeldiazmaroto

13. The threat:
….
@angeldiazmaroto

14. Why to care?
@angeldiazmaroto

15. New threats
@angeldiazmaroto

16. Bigger impact
@angeldiazmaroto

17. Ripple effect
@angeldiazmaroto

18. Agility is not enough
@angeldiazmaroto

19. Frequent disruptive changes in the market
will be the new normal.
@angeldiazmaroto

20. Framework to build resilience and spark
disruptive innovation
@angeldiazmaroto

21. Process
@angeldiazmaroto

22. Resilience, as an strategy to absorb
disruptive changes in the industry.
@angeldiazmaroto

23. @angeldiazmaroto

24. How?
@angeldiazmaroto

25. What?
@angeldiazmaroto

26. A framework for Drastic Change Simulation
to build organisational Resilience
@angeldiazmaroto

27. @angeldiazmaroto

28. WASPS CYCLE
SIMULATION PREPARATION:
@angeldiazmaroto

29. @angeldiazmaroto
Plan
PrototypeReview
Improve

30. @angeldiazmaroto
Reputational Economic
Human Operational

31. *. Do not try to guess the most probable
scenario but the one that grows more
resilience capabilities in the organisation
@angeldiazmaroto

32. BEES CYCLE
@angeldiazmaroto

33. @angeldiazmaroto
Swarm
Plan
Prototype
defense
Review
Generate
insights
Contingency
Plan
Improve
process

34. @angeldiazmaroto
Reputational Economic
Human Operational

35. *. Identify patterns and good practices that
can/should be deployed in the organisation
as an improved contingency plan
@angeldiazmaroto

36. Identify insights and opportunities for
disruptive innovation
@angeldiazmaroto

37. STRUCTURES
@angeldiazmaroto

38. LEARN HOW TO SWARM
@angeldiazmaroto

39. Form targeted cross-functional cross-
department or even cross-organisation
crisis recovery teams.
@angeldiazmaroto

40. Large organisation as well connected
farms of diversified Startups
@angeldiazmaroto

41. @angeldiazmaroto

42. LEADERSHIP
@angeldiazmaroto

43. AFFIRMING, INCLUSIVE AND HUMBLE
LEADERSHIP
@angeldiazmaroto

44. Belonging
Purpose
Shared
responsibility
Trust
Collaboration
Acceptance
Optimism
Long term thinking
Solution Focus
@angeldiazmaroto

45. If crisis are always an opportunity, why to
wait for a crisis? Create your own.
@angeldiazmaroto

46. @angeldiazmaroto

47. Certified Scrum Trainer (CST) Certified Enterprise
Coach (CEC) & Certified Agile Leadership Educator
(CALE) by the Scrum Alliance. Professional Certified
Coach (PCC)
DM AGILE COACHING
Founder, coach & trainer
ANGEL DIAZ MAROTO
@angeldiazmaroto

48. Business resilience
B Y A N G E L D I A Z - M A R O T O
@angeldiazmaroto