1. Going Green Globally
Final Summer Internship Report
Submitted by : Arindam Ghose
International School of Business and Media, Bangalore
Submitted to:
Priyanka Sur
Executive - Human Resources
The Global Green Group
# 14, 80 Feet Road, 4th Block, Koramangala,
Bangalore - 560034, INDIA
Office: +91-80-25536038;+91-80-25527217
Fax: +91-80-25536061
INDIA - BELGIUM - HUNGARY - TURKEY - U.S - DUBAI
Websites: www.globalgreencompany.com;
2. Acknowledgement
Apart from the efforts of me, the success of any project depends largely on the encouragement and
guidelines of many others. I take this opportunity to express my gratitude to the people who have given
me the golden opportunity to do this wonderful project and been instrumental in the successful
completion of this project.
I would like to show my greatest appreciation to my mentor and supervisor Ms. Priyanka Sur. I can’t say
thank you enough for her tremendous support and help. I feel motivated and encouraged every time we
sat down and brainstormed during the tenure of the project. Without her encouragement and guidance
this project would not have materialized.
The guidance and support received from all the members who contributed and who are contributing to
this project, was vital for the success of the project. I am grateful for their constant support and help.
Approval by Project Advisor
Project Advisor: _______________________________________________
Signature: _______________________________________________
Date: _______________________________________________
I hereby affirm that I have followed the directions and I confirm that this report is my own personal work
and that all material other than my own is properly referenced.
Student’s Name: ___________________________________________
Student’s Signature: ___________________________________________
Date: ___________________________________________
3. Abstract
Internship is a system of on-the-job training for white-collar jobs, similar to an apprenticeship. Interns are
usually college or university students, but they can also be high school students or post graduate adults
seeking skills for a new career; they may also be as young as middle school students in some areas.
Student internships provide opportunities for students to gain experience in their field, determine if they
have an interest in a particular career, create a network of contacts, or gain school credit. Internships
provide employers with cheap or free labor for (typically) low-level tasks. Some interns find permanent,
paid employment with the companies in which they interned. Their value to the company may be
increased by the fact that they need little to no training.
Human Resource Management (HRM, HR) is the management of an organization's employees. While
human resource management is sometimes referred to as a "soft" management skill, effective practice
within an organization requires a strategic focus to ensure that people resources can facilitate the
achievement of organizational goals. Effective human resource management also contains an element
of risk management for an organization which, as a minimum, ensures legislative compliance.
Myself being a student in Human Resource, I was required to design a draft a solid set of rules and
regulations for the Global Green Group, which is referred as Policy, as well as many others. The project
is basically divided into 4 parts.
In my tenure of six months I had to draft various policies includingCanteen, CSR & Travel policy for the
Indian employees.
For circulation of information about the organization inside the organization the Global Green Group
decided to make a In House magazine, which would contain articles from different departments within
the organization, which will lead to more learning and thus increasing productivity.
Whenever a new employee joins the company, he/she is given an HR Manual so as to get an overview
about the company, its rules and regulations and the type of behavior which is expected out of him.
The HR manual designed is ready reference.
Organization policy consists of various rules and regulations drafted together, the Organizational
procedural flowcharts and the annexures. The designing of flowchart is basically required for a ready
reference for the employees referring to the policy.
5. AboutGlobalGreenGroup
Global Green Group is a part of the USD 4 bn Avantha Group led by Gautam Thapar (Group Chairman). With a
global footprint and operations in ten countries, the Avantha group employs 20,000 people belonging to 20
different nationalities. The group is in diverse fields such as paper and pulp; power generation and distribution,
power transmission and distribution equipment and services; food processing; farm forestry; chemicals;
infrastructure, IT and ITES.
G lobal Green Group - the food division of the group is one of the sunrise companies within the group’s
investment portfolio. It has its customer-base in 50 countries across the world. The company is
professionally managed by Amr Farghal, CEO – Global Green Group, and supervised by the Board of Directors,
comprising of promoter(s) represented by Gautam Thapar and other leading professionals as independent
directors.
Global Green began operations 18 years ago with cultivation and export of gherkins in bulk through a joint
venture between the erstwhile Thapar Group (now Avantha) and Poupon Reitzel International (PRI). In 1996,
the Gautam Thapar-led Group acquired the company and the
new entity called Global Green Company Limited came into
existence. In 1999, it acquired VST Natural Products,
Hyderabad, which gave it a foothold into the North American
market. In 2006 it made a significant acquisition of a Belgium-
based company, Intergarden, which allowed it to penetrate and
develop the European market and simultaneously diversify into a new product portfolio. With this acquisition,
the company became the 3rd largest pickle packer in the world and also became a force to reckon within the
industry. This was followed by another acquisition of a
Range of Products Hungarian based sweetcorn manufacturing company –
Pickles, Gherkins, Cornichons India, Hungary Puszta Konzervuzem Kft. The overall sales of the group
Relish India are spread in 50 countries across the world with its
Jalapeño, Red Peppers India, Hungary
Silverskin Onions Netherlands, Belgium
main focus being in Western Europe and North
Cherries Hungary America.
Capers Turkey
Sweet Corn Hungary The company also processes and markets jalapeños,
silverskin onions, pritamin peppers, sweet & sour cherries, and sweet corn, besides
gherkins. In the Indian market, the company’s brand, “Tify”, is uniquely positioned to meet
the accelerated growth of retail and the packaged food service industry, supplying to all
leading QSR chains and Western restaurants across the country. The brand is a preferred
supplier to major chains like Dominos, Pizza Hut, Subway, etc. Currently, Tify offers a wide
variety of products, ranging from salsa and pasta sauces, relishes, mayonnaise, ketchups,
Saucepeno, etc. and is available at all leading outlets across the country.
Ctrl + Click to follow the link to the webiste
Haryana Coated Paper Ltd.
6. G lobal Green’s strategy differs from its competitors in that it has an integrated seed-to-shelf operation
through contract farming, state-of-the-art processing, and a robust supply chain that ensures competitive
pricing and precise delivery schedules that surpasses customer expectations. Global Green’s stringent quality
standards – which begin from seed selection, and continues through harvesting, processing and to the final
product –has earned it a reputation of reliability globally. The group has manufacturing bases in India, Hungary,
and Belgium that are strategically located from the advantages arising out of
agricultural, supply chain and customer viewpoints.. The ultramodern equipment
used by the company is specially designed for handling very high volumes, low
operational and maintenance cost, and complete product safety.
Oblapura, Bangalore, India
T his facility is located on the outskirts of East Bangalore. It largely caters to the European, Russian and Asia
Pacific markets. It also services the North American market.
Venkatapur, A.P, India
his facility was set up in the year 1996, with most of the equipments, imported from Germany (Niko). It is
T also equipped with De-Brining Facility to bring down salt content to the desired level before packing.
Neelamangala, Bangalore
T his facility was set up in 2001 and is located on the outskirts of Bangalore North West. It is a state-of-the-art
high speed line that meets international standards. The plant processes both bulk and jars. Most of its sales
is to the European and Russian markets.
Dunakiliti, Hungary
T his facility was set up in 1992 and is located in the North Western part of Hungary which is an
excellent agricultural basin. The factory operations commence in mid-June with cherries and
this is followed by gherkins and pritamins till mid-October, after which only labeling activities
take place.
Aalst, Belgium
T his facility is located at Aalst, which is close to Brussels. This facility contains the Global Green Group
European office, labeling line and warehouse. This plant also packs the entire volume of Silverskin onions
which are sourced from Netherlands.
Istanbul, Turkey
F loragarden has its plants at Tabriz and Julfa Freezone in Iran and purchasing depots at Uzbekia andKrygyzia
with its Headquarters inIstanbul. Its main activity is the sourcing of capers and processing of capers, which is
done from May to September every year. It sourcing bases are Mohun, Krygyzia, Jalal Abad, Osh, Uzbekia,
Tashkent, Samarkant, Jizzax, Andican and Gumbet and these are processed at the Tabriz plant.
7. Puszta, Hungary
P uszta Konzervuzem Kft was acquired by Global Green in Sep 2009. This factory is located
in Eastern Hungary which is a major agricultural bowl of Eastern Europe. The plant mainly
processes Sweet Corn and Peas. It also does Gherkins, Peppers and some tomato based
IFS
HACCP
BRC
products. NFPA
ISO
FPA
Certifications: Quality and PD
Kosher (OU)
In India, Global Green operates three state-of-the-art, ISO and HACCP compliant factories, USFDA
located strategically in key growing areas. These plants are ISO 9001:2000 certified. CTPAT
Additionally, the company has implemented robust traceability systems, which ensure that it
is possible to trace all greens and ingredients right down to its origin, so as to enable a quick and efficient
product recall.
The company’s strong R&D team that monitors seed quality and improves
cultivation practices, constantly scanning for opportunities to source new crops
following which trial evaluations are carried out. A very stringent crop monitoring
is also followed at all buying points. All fresh products are packed within 24 hours
of harvesting to ensure good texture and consistent quality. Each factory complies
with all local legal and statutory norms. Food safety is ensured by stringent HACCP
implementation. In addition, X-Ray machines and metal detectors are used to
eliminate foreign body contamination.
G lobal Green works with over 26,000 farmers to take their produce to the world market. Besides providing
them with sophisticated technology and extension services, the company also invests in educating them
about efficient cultivation techniques that enhance farm income and productivity.
I n India, Global Green contracts with farmers in the southern states of Tamil Nadu, Karnataka and Andhra
Pradesh. In Hungary, 2500 MT is grown on company-owned land, utilizing best farm practices to optimize
quality and yields. One key advantage is that the factory in Dunakiliti, Hungary, is located in the heart of one of
the best agronomy belts in Eastern Europe.
G lobal Green is committed to environmentally sound business practices throughout all its plants. All
activities are performed after
taking into consideration the 6 World Class Manufacturing Facilities
minimization of adverse
environmental impact. The company Venkatapur Hyderabad, India Pickles, Relish, Jalapeño
respects and complies with the Neelamangala Bangalore, India Pickles, Peppers
existing laws and regulations in the
Oblapura Bangalore, India Pickles, Jalapeño
countries in which it operates.
Dunakiliti Hungary Pickles, Peppers, Cherries
Aalst Belgium Pickles, Capers, Silverskin Onions
Floragarden Turkey Capers
8. About Avantha Group:
About Avantha: The US$ 4 bn Avantha Group is one of India’s leading business conglomerates. Its successful
entities include BILT, Crompton Greaves, The Global Green Company, Avantha Power & Infrastructure, Solaris
ChemTech Industries, BiltechBuilding Elements, Salient Business Solutions, and Avantha Technologies. With an
impressive global footprint, Avantha operates in over ten countries, employing 20,000 people worldwide. The
Group has business interests in diverse areas including power transmission and distribution equipment and
services, paper and pulp, energy and infrastructure, food processing, farm forestry, chemicals, IT and ITES. Led
by Gautam Thapar, Avantha demonstrates strong leadership globally and emerges as a focused corporate,
leveraging its knowledge, leadership and operations, adding lasting value for its stakeholders and investors. For
more information on Avantha Group, please visit www.avanthagroup.com
People Philosophy and Work Environment
The company provides a workplace that nurtures each employee as an individual and an important member of
a culturally diverse, worldwide team. Themanagement team comprises professionals from very diverse cultural
backgrounds from across the globe that provides the necessary width and depth required to meet all business
challenges. The company believes that a diversity of people and ideas is a business imperative and that
diversity must be sought and nurtured.
Team members are encouraged to openly communicate and constructively disagree based on mutual respect.
Employees ensure that they when they make commitments, they keep them. Participation in cross-functional
teams, project assignments and lateral professional development create new challenges and expand
knowledge. Development goes hand in hand with training, but neither is a substitute for the other.
The in-house umbrella brand of Global Green: TIFY
9. Projects Undertaken:
There has been a total of 8 projects which was been directly handled by me during the last two
months of my internship. The projects are stated below:
Project 1 –Canteen, &CSR & policy for the manufacturing units of the company.
Project2– In house magazine for Global Green Group.
Project3– Presentation on Company Values & Team Building.
Project4–Questionnaire designing for Dipstick analysis on Avantha times
Project5- HR Handbook.
Project 6 – Organizational Procedures (Flowcharts).
Detailed Explanation
The projects are now explained in a detailed fashion for more clarity:
Project 1
Canteen Policy for the manufacturing units
The Canteen facility was to be provided to all employees of Global Green for their benefit and
providing food and drinks that are healthy, nutritional and tasty. It is a valid enterprise and is
operated according to good and ethical business practices.Forming a healthy canteen committee or
working group helps share the workload and also provides a wider forum to get the whole
organizations community’s feedback, ideas and views.
OBJECTIVES
To provide healthy, variety of food and drinks for the welfare of the employees.
Encourage Development of Healthy Eating Habits, thus working towards the health of the
employees.
Provide friendly and prompt service.
Operate as efficient and effective business enterprise which can make financial contribution towards
the operation and development of the company.
Demonstrate high standards of food safety and hygiene in relation to preparation, storage and
serving food.
The Canteen was to be supervised by the Local HR team and the roles and responsibilities were
clearly stated in the policy. This policy was according to the policy drafted by AVANTHA. Annexures
and checklists consisting of daily cleaning and stock supplies were included in the policy.
The benefits of the policy was
a. Employee satisfaction and delight.
b. Employer best practice.
c. No hurry of taking food at work place.
d. High performance at work place.
11. CSR Policy (Corporate Social Responsibility)
The goal of CSR is to embrace responsibility for the company's actions and encourage a positive
impact through its activities on the environment, consumers, employees, communities, stakeholders
and all other members of the public sphere. Furthermore, CSR-focused businesses would proactively
promote the public interest by encouraging community growth and development, and voluntarily
eliminating practices that harm the public sphere, regardless of legality. CSR is the deliberate
inclusion of public interest into corporate decision-making, that is the core business of the company
or firm, and the honoring of a triple bottom line: people, planet, profit.
CSR background in India(Holland based companies)
CSR is a container concept which encompasses many different ecological, social and economic issues.
In order to give a more specific interpretation to the concept of CSR a platform of Dutch NGOs has
composed a so-called CSR Frame of Reference. Aim of this framework is to give companies a
coherent overview of what NGOs define as CSR. The Frame of Reference is mainly based on
international treaties, guidelines and instruments enjoying broad international support that are
relevant for business, such as human rights, labour rights, environmental
protection, consumer protection, socio-economic development,
corruption and other aspects of CSR. It also includes some fundamental
operational aspects of CSR like supply chain responsibility, stakeholder
involvement, transparency and reporting and independent verification. In
order to validate the CSR Frame of Reference in an international context,
the India Committee of the Netherlands (ICN or Landelijke India
Werkgroep in Dutch) has initiated a project on corporate social
responsibility by Dutch companies in India. ICN has asked CREM BV
(Consultancy and Research for Environmental Management) to perform
the research in the Netherlands and PiC (Partners in Change) to perform the research in India. CUTS
(Consumer Unity and Trust Society) has commented on the Frame of
Reference, this report and organised the workshop in India. The project was
financed by the Netherlands Ministry of Housing, Spatial Planning and the
Environment (VROM) and the Dutch Interchurch Organisation for
Development Co-operation (ICCO). The objectives are the project focuses
on positive examples and on (potential) bottlenecks and dilemmas which
companies (may) encounter in India when they implement CSRprinciples in
their business. The project aims to make the CSR Frame of Reference
operational by looking at the practical implications for companies. This
project discusses the boundaries of the responsibility of companies. This can give insight to what
extent companies can implement the standards of the CSR Frame of Reference and where other
actors such as governments and NGOs can or should play a role. Asbenchmarking is not an objective
of this research, the findings on the companies havebeen kept anonymous. Together with Dutch and
Indian stakeholders, this research intends to identifypractical solutions, e.g. by means of good
practices. This approach is chosen to shed light on the Indian perspective on CSR in terms of practices
of selected companiesand stakeholders which have provided insight into such practices.
12. The CSR policy for the Global Green Group has an impact on the employees on how they are
supposed to behave and become accountable for their actions. The Scope of the policy lies with
applies to all organization’s employees, management, contractors, student interns, and volunteers.
This policy describes the organization’s objectives and policies regarding maintaining the privacy of
patient information. It recognizes the need for ous to behave responsibly within the community and
undertake to be fully accountable for our actions and to adequately impact-assess all of our
activities, to ensure that we not adversely affecting the environment, community, economy or
culture in which we operate.
13. Project 3:
Creation of Green-ovation.
Newsletters rarely serve only one single purpose. Some of typical reasons thatpeople and
organizations start a newsletter include to:
Inform — technical information, social events, accomplishments, goals, benchmarks,
upcoming changes, trends, follow up announcements of important information with more
details.
Motivate — encourage, recognize, applaud, spotlight, build morale, increase sales, build
community, build relationships, achieve results.
Solicit — ask for volunteers, donations, contributions, special funds or needed items,
attendance at events, help for organization or others, wish lists, questionnaires, polls,
feedback, actions, outcomes.
Educate — (similar to inform but with an eye toward action or outcomes); tips, how to do
something specific (a recipe, cleaning tips, change a procedure or protocol, learn/reinforce a
new skill), phone numbers, addresses, provide information which enlightens, changes minds,
where to find an item to purchase, announce new services, introduce new staff /partners,
teach something new to the reader.
Market — sell products and services, promote, brand a company or organization, build
awareness, outreach.
Communicate —overarching multiple purposes which usually include any combination of the
above and any or all of the other reasons for a newsletter’s existence.
The In-house corporate magazine for the global Green Group was designed by me and was given
the name GREENOVATION. The newsletter consisted of articles from various sectors of
Marketing (India and International), Finance, HR, IT, Agriculture etc. Articles from Marketing
department included the various scenes relating to packaging in the modern world, whereas the
Agri dept. of Global Green came out with an innovative article about fruit flies and how it
destroys our crops.
Various screenshots are various but for internal quality and secrecy purpose it is not attached
along with.
14. The Cover page
Article from the marketing dept. titled Cover Story from Agri dept. titled
PACK- EDGE Press F for Fruitfly
15. Project 4
CorporatePowerPoint Presentation on VALUES, Teams
The purpose of a PowerPoint presentation is to create maximum impact in minimal time and
persuade the audience to take action, physically or mentally. If used right,
a PowerPoint presentation can:
Amplify your message
Accelerate information absorption
Assist comprehension and hence faster decision making
There is nothing more boring than a long, generic PowerPoint presentation. And 99% are: loads of
slides filled with bullets. Moreover, presenters generally tend to squeeze in too much information –
much of which is out of line of the original purpose of their presentation. Too many points on a single
slide or long paragraphs do not work. Remember, PowerPoint is a competent slide manager and
presentation tool, not a word processor. The sight of a text heavy slide will make your audience lean
back and lose interest. Instead, follow up with extra information in a document at the end of the
presentation.Using visual aid makes all the difference. But making your presentation visual does not
mean you should have something flying out of every corner of a slide. Over utilization of these
PowerPoint inbuilt animations will give it an unprofessional look and I doubt it reflects the identity of
company.
PowerPoint works best for presenting things visually. An appropriate image helps deliver the
message more efficiently, and more importantly, it makes it memorable. So the key is to use more
visuals and fewer words.
Effective PowerPoint presentations that appropriately represent your organization should have the
following:
The presentation should be consistently designed (Timesaver: templates)
Choose a color palette that goes with your company’s other marketing collaterals.
Use clean and simple graphics/charts
No more than 6 words per slide
Use pictures that reinforces your words
A good rule for effective presentations is to avoid mixing reading and listening. If your audience is
reading the points on the screen, they are simultaneously not listening to you, and vice-versa. It is a
very inefficient way of getting your message across. After all, your goal is to make sure they leave the
room with YOUR point of view
I was asked by my reporting head to create a ppt. on Values which will be used by the company in
their corporate meetings.
16. SCREENSHOTS:
The Avantha logo
The official Global Green template
17. Project 6
Dipstick analysis on Avantha times
Avantha comes out with a magazine every two months interval. The magazine consists of all the
latest developments in and around the groups of companies owned by it. We were asked by the HR
team of Avantha to create a questionnaire. A questionnaire was built by me and rating was given to
each answers of the questions judging the fact whether employees are aware of these advancements
in the group. Dip Stick analysis was carried out in two ways where two questionnaires was built and
was distributed among the employees. The questionnaires and rating scale are attached along with.
Feedback Form for the AVANTHA TIMES MAGAZINE
The following questionnaire consists of 8 questions. Please fill up the similar and help us to make the magazine better .
Have heard the name of the magazine called “ AVANTHA TIMES “?
a. Yes
b. No.
Do you read “AVANTHA TIMES”?
a. Yes
b. No.
c. I dont get time to read.
Have you seen articles in AVANTHA TIMES written by GLOBAL GREEN employees.
a. Yes.
b. No,
c. No Comments.
Are you happy that GLOBAL GREEN is nowadays been flashed more and more in Avantha
Times, as more articles are coming out by their employees?
a. Yes .
b. No
c. No Comments.
Are you happy with the Quality of the article? (Quality = Whether news is appropriatly
reflected in the article)
a. Yes , the articles printed in AT are appropriate and correctly reflects our organizational
culture.
b. The Quality is somewhat good.
c. No, the quality is not good.
d. None of the above.
18. Please suggest your views to make Avantha Times a better magazine.
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
__________________________________________________________________________________
______________________________________________________________
Project 7
HR handbook
The purpose of a Handbook is to provide employees with a working guide to the understanding of
the day-to-day administration of personnel policies and practices. The personnel policies set forth
pertain to all employees. The Employee Handbook is provided for informational purposes only. It is
designed to provide employees with a general summary description of College personnel policies,
programs, and employee benefits. The College has the right to change, modify, delete, deviate from,
or add policies and procedures. The College will endeavor to announce changes by memo or in the
"Bulletin". Any subsequent revisions or modifications supersede this Handbook. It is your
responsibility as an employee to read this handbook. If further clarification or interpretation is
necessary, please talk with your supervisor and/or contact the Employment Services Department for
assistance. These policies and procedures and any subsequent revisions do not constitute an
employment contract, and should not be interpreted as creating an employment contract.
Every employee of the company while joining the company must be handed over a HR handbook
which states the rules and regulations of the company and its policies too. I was asked by my
superior to design the same and the project is underway. The HR handbook for the global green
group consists of the policies in a brief as of for a ready reference.
19. Project 8
Organizational Procedures and Flowcharts
Flow charts are easy-to-understand diagrams showing how steps in a process fit together.
This makes them useful tools for communicating how processes work, and for clearly
documenting how a particular job is done. Furthermore, the act of mapping a process out in
flow chart format helps you clarify your understanding of the process, and helps you think
about where the process can be improved.
A flow chart can therefore be used to:
Define and analyze processes.
Build a step-by-step picture of the process for analysis, discussion, or
communication.
Define, standardize or find areas for improvement in a process
Also, by conveying the information or processes in a step-by-step flow, you can then
concentrate more intently on each individual step, without feeling overwhelmed by the
bigger picture. The procedural flowcharts for the Global Green Group were made for the
following policies:
Org Structure & Manpower Policy
Recruitment
Selection
Induction Process
Confirmations, Appraisals & Performance Appraisal
Training & Development
Promotion and Recognition Policy
Payroll
Employee Separation
Grievance Redressal
Whistle Blower
Guest House Policy
Crisis Management
Telephone Policy
Security Administration
Social Security Policy
21. Conclusion:
I have implemented the skills learnt in my college in the organization and have successfully
completed the projects which were given to me. The projects helped me to sharpen my skills
in making Corporate PowerPoint Presentation, where I learnt to make corporate presentation and
the use of master slide to maintain uniformity and elegance throughout the ppt. It helped
me to teach Corporate Ethics, the way to behave and putting yourself in front of colleagues
from an HR perspective.
Bibliography:
Human Resource Management (9th Edition) by Gary Dessler
Managing Human Resources by George W. Bohlander, Scott A. Snell
Human Resources Management by Wendell L. French
Organizational Behavior – Stephen P. Robbins