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Knowledge management through seci model

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This talk was given in National Conference on Emerging Trends in Business- NCETB 2016, @Christ University on 12 Feb 2016
The topic was Knowledge Management through SECI Model and effective Tacit to Explicit Conversion-An experience sharing. This talk focused our experience of knowledge management using the SECI Model. SECI Model focuses on four modes of Knowledge management:
1. Tacit to Tacit (Socialization)
2. Tacit to Explicit (Externalization)
3. Explicit to Explicit (Combination)
4. Explicit to Tacit (Internalization)
Provided details about our experience of converting the tacit knowledge to explicit knowledge. Tacit knowledge is the experience and the knowledge which is residing the minds of people. Many times bringing this out is a big challenge and it gets lost as soon as the member leaves the organization or moves to another project.

Publié dans : Business
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Knowledge management through seci model

  1. 1. Knowledge Management- Tacit to Explicit perspective Anish Cheriyan Director Quality & Knowledge Management Head, Arnab Dasgupta, Senior Project Leader- Quality & KM Officer
  2. 2. • India has world's largest youth population: UN report* • * http://articles.economictimes.indiatimes.com/2014-11- 18/news/56221890_1_demographic-dividend-youth-population- osotimehin
  3. 3. Image Courtesy: http://image.shutterstock.com/z/stock-photo-man- sitting-on-tree-stump-telling-story-to-boy-and-girl- grandpa-telling-story-to-grandson-and-83891680.jpg
  4. 4. Content • Knowledge Management • Challenges • SECI Model • KM Implementation • Summary Image Courtesy: ravn.co.uk
  5. 5. 5  Knowledge Management is the explicit and systematic management of vital knowledge - and its associated processes of creation, organization, diffusion, use and exploitation.  Knowledge Management is about People, Culture, Systems & Processes What is Knowledge Management? Image Courtesy: mindonsolutions.com
  6. 6. Challenges 1: “Don’t Share Syndrome” Image Courtesy: blog.sumtotalsystems.com
  7. 7. Challenges 2: “Lazy to Share” Image Courtesy: tpgbusiness.com
  8. 8. Challenges 3: “Too many General Sharing, No value” Image Courtesy: playgroundgroup.com
  9. 9. Challenges 4: “Scattered, Not Organized Knowledge” Image Courtesy: dreamstime.com
  10. 10. Challenges 5: “No Community Thinking” Image Courtesy: smu.edu.sg Image Courtesy: progea.us Image Courtesy: knowledgecommunity.ph
  11. 11. FacebookFacebook WhatsappWhatsapp Image Courtesy: saidaonline.com Image Courtesy: genymedium.com
  12. 12. Meeting over a Coffee!Meeting over a Coffee! Image Courtesy: brewed-coffee.com
  13. 13. Informal Get TogetherInformal Get Together Image Courtesy: http://www.360mexico.org/images/team/full.jpg
  14. 14. Image Courtesy: careeranna.com http://images.desimartini.com/media/uploads/koffee-with-karan-
  15. 15. Conference ..Conference .. Image Courtesy: qlaconsulting.com
  16. 16. Website!Website! Image Courtesy: christuniversity.in
  17. 17. SECI Model Combination: Explicit to explicit This is the simplest form. Codified knowledge sources (e.g. documents) are combined to create new knowledge. –it does not extend the company’s knowledge base Internalization: Explicit to tacit As explicit sources are used and learned, the knowledge is internalized, modifying the user's existing tacit knowledge. Socialization: Tacit to tacit Knowledge is passed on through practice, guidance, imitation, and observation. Externalization: Tacit to explicit Tacit knowledge is codified into documents, manuals, etc. so that it can spread more easily through the organization. Image Courtesy: slideteam.net
  18. 18. Quality Control Circle (QCC) Image Courtesy: management-improvement.blogspot.com Image Courtesy: artoflean.com
  19. 19. Knowledge Forums Image Courtesy: kenwebseo.com Image Courtesy: zendesk.com Image Courtesy: elearningtech.blogspot.com Image Courtesy: only4hackers.blogspots.com
  20. 20. Quality Management System Image Courtesy: nonagon.com Image Courtesy: info-electronics.com
  21. 21. Community of Practice Organization Community of Sharing Structure Image Courtesy: ged587.pbworks.com Image Courtesy: socialserviceinstitute.sg
  22. 22. Knowledge Cafe Image Courtesy: on-orbit-servicing.com Image Courtesy: slideshare.net
  23. 23. Share your Success Story.. Image Courtesy: slideshare.net
  24. 24. Can we do this together..  http://www.slideshare.net/Celcius233/eliciting-tacit- knowledge-for-learning
  25. 25. 25 Q&A
  26. 26. THANK YOU