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The Effective Sales Executive
What is Sales Executive’s Job
Like those of other line
executives, is to make decisions
and see to it that others carry
them out.
They make plan but their plans
cover rather short periods.
Tehese plans are typically near
to action.
What qualifications must sales
executives have to make
decisions
They require a base of
experiental and other
knowledge, this means “feel” for
problems and solutions.
They need keen awareness
company, goals and products.
They need to ability to
conceptualize problems.
NATURE OF SALES MANAGEMENT
POSITIONS
Position Guide – Sales Manager
Reporting relationship: The
sales manager reports to the
vice president of marketing.
Job objective: secure maximum
volume of dollar sales through
the effective development.
Duties and responsibilities: the
sales management is expected
to be concerned with:
Sales Program
The sales manager takes
initiative in establishing sales
goals and, in collaboration with
other marketing executives, sets
sales, profit, growth, market
share, and other goals.
Organization
The sales manager establishes
an effective plan, and methods
of controlling the activities of
members of the sales
organization.
Sales force management
The sales manager identifies
promising sources for the
recruitment of new sales
personnel and sets standarts for
selection of the most promising
recruits.
Internal and external relations
The sales manager develops
effective working relations with
other department heads
Communications
The sales manager establishes
a system of communications
with other sales personnel that
keeps them informed of overall
departmental sales objectives
and problems.
Control
The sales manager consult with
the production manager so that
production rates inventories are
geared as closely as possible to
sales needs.
Position Guide – District Sales Manager
Reporting relationship: they report
the sales manager.
Job objectives: secure maximum
dollar sales of company’s products in
the sales district in accordance with
established sales policies and sales
programs
Duties and responsibilities: the
district sales manager is expected to
be concerned with
Supervision of sales
personnel
The district manager evaluates
the sales opportunities in the
district and assigns territories
that have equitable work loads
and that permit minimum travel
costs.
Control
This district sales manager
forecasts short term sales of
district and works with sales
personnel in estimating future
sales.
Administration
The district sales manager is
responsible for the efficient
administration of the district
office operations in accord with
established policies and
procedures.
Communications
The district sales manager
communications to the sales
manager and top administration
any information about
customers and markets.
Performance criteria
Unit sales are equal quantities
budgeted
The district total expences are
no higher than the amounts
budgeted.
Performance criteria
The contribution of the district
office and stock facilities is in
line with plan
The turnover rate of district
sales personnel should be
regarded as satisfactory by the
sales manager
FUNCTIONS OF THE SALES
EXECUTİVE
Many sales executive’s previous
performance as salespersons.
Basically, sales executive has
two sets of functions: operating
and planning…
FUNCTIONS OF THE SALES
EXECUTİVE
The operating functions include
sales force management,
handling relationships with
personnel, communicating and
coordinating with the trade,
executives.
FUNCTIONS OF THE SALES
EXECUTİVE
Planning function include those
connected with the sales
program, the sales organization,
and its control
FUNCTIONS OF THE SALES
EXECUTİVE
Sales excecutives give to the
operating and planning
functions varies with 1) type of
product, 2) the size of company,
and 3) the type of supervisory
organization…
QUALİTİES OF EFFECTIVE
SALES EXECUTIVES
Five abilities common to
effective sales executives can
be identified;
QUALİTİES OF EFFECTIVE
SALES EXECUTIVES
1. Ability to define the position’s
exact functions and duties in
relation to the goals the
company should expect
attain…
QUALİTİES OF EFFECTIVE
SALES EXECUTIVES
2. Ability to select a train capable
subordinades and willingness
to delegate sufficient authority
to enable them carry out
assigned task with minimum
supervision
QUALİTİES OF EFFECTIVE
SALES EXECUTIVES
3. Ability to utilize time efficiently
4. Ability yo allocate sufficient for
thinking and planning
5. Ability exercise skilled
leadership
RELATIONS WITH TOP
MANAGEMENT
Effective sales executives keep
top management informed on
important decisions and the
departmen’s plans and
accomplishments.
RELATIONS WITH TOP
MANAGEMENT
Their reports ensure that top
managment in broad outline the
problems encountered in selling
company’s products.
RELATIONS WITH TOP
MANAGEMENT
When the sales executives has
a great idea, he must play role
of supersalesperson and “sell”
to those with the authority to
decide.
RELATIONS WITH MANAGERS OF
OTHER MARKETING ACTIVITIES
Relation vith Product
Management
Their contact with the market
through subordinates and sales
personnel provide them with
feedback about product
performance.
Relations with Promotion
Management
Sales personnel need briefing
on specific advertising appeals
enabling them to adapt their
selling approaches in ways that
enhance the total promotional
impact
Relations with Promotion
Management
The sales force should know
which media are scheduled to
carry ads. For which products
and the timing ad’s appearance
Relation with Pricing
Management
Sales executives generally have
much clearer ideas of prices
final buyers are willing to pay…
Relation with Pricing
Management
Responsibility for administrating
prices should be assigned to
sales executive…
Relations with Distribution
Management
İmpact of the distribution policies
upon the sales organization
and its activities, they are
responsible for implementation
of these policies
Compensation Pattern for
Sales Executives
Top sales executives have
compensation averaging 70
percent of those of top
marketing executives in the
same companies
Theeffectivesalesexecutive

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Theeffectivesalesexecutive

  • 2. What is Sales Executive’s Job Like those of other line executives, is to make decisions and see to it that others carry them out. They make plan but their plans cover rather short periods. Tehese plans are typically near to action.
  • 3.
  • 4. What qualifications must sales executives have to make decisions They require a base of experiental and other knowledge, this means “feel” for problems and solutions. They need keen awareness company, goals and products. They need to ability to conceptualize problems.
  • 5. NATURE OF SALES MANAGEMENT POSITIONS
  • 6. Position Guide – Sales Manager Reporting relationship: The sales manager reports to the vice president of marketing. Job objective: secure maximum volume of dollar sales through the effective development. Duties and responsibilities: the sales management is expected to be concerned with:
  • 7. Sales Program The sales manager takes initiative in establishing sales goals and, in collaboration with other marketing executives, sets sales, profit, growth, market share, and other goals.
  • 8. Organization The sales manager establishes an effective plan, and methods of controlling the activities of members of the sales organization.
  • 9. Sales force management The sales manager identifies promising sources for the recruitment of new sales personnel and sets standarts for selection of the most promising recruits.
  • 10. Internal and external relations The sales manager develops effective working relations with other department heads
  • 11. Communications The sales manager establishes a system of communications with other sales personnel that keeps them informed of overall departmental sales objectives and problems.
  • 12. Control The sales manager consult with the production manager so that production rates inventories are geared as closely as possible to sales needs.
  • 13. Position Guide – District Sales Manager Reporting relationship: they report the sales manager. Job objectives: secure maximum dollar sales of company’s products in the sales district in accordance with established sales policies and sales programs Duties and responsibilities: the district sales manager is expected to be concerned with
  • 14. Supervision of sales personnel The district manager evaluates the sales opportunities in the district and assigns territories that have equitable work loads and that permit minimum travel costs.
  • 15. Control This district sales manager forecasts short term sales of district and works with sales personnel in estimating future sales.
  • 16. Administration The district sales manager is responsible for the efficient administration of the district office operations in accord with established policies and procedures.
  • 17. Communications The district sales manager communications to the sales manager and top administration any information about customers and markets.
  • 18. Performance criteria Unit sales are equal quantities budgeted The district total expences are no higher than the amounts budgeted.
  • 19. Performance criteria The contribution of the district office and stock facilities is in line with plan The turnover rate of district sales personnel should be regarded as satisfactory by the sales manager
  • 20. FUNCTIONS OF THE SALES EXECUTİVE Many sales executive’s previous performance as salespersons. Basically, sales executive has two sets of functions: operating and planning…
  • 21. FUNCTIONS OF THE SALES EXECUTİVE The operating functions include sales force management, handling relationships with personnel, communicating and coordinating with the trade, executives.
  • 22. FUNCTIONS OF THE SALES EXECUTİVE Planning function include those connected with the sales program, the sales organization, and its control
  • 23. FUNCTIONS OF THE SALES EXECUTİVE Sales excecutives give to the operating and planning functions varies with 1) type of product, 2) the size of company, and 3) the type of supervisory organization…
  • 24. QUALİTİES OF EFFECTIVE SALES EXECUTIVES Five abilities common to effective sales executives can be identified;
  • 25. QUALİTİES OF EFFECTIVE SALES EXECUTIVES 1. Ability to define the position’s exact functions and duties in relation to the goals the company should expect attain…
  • 26. QUALİTİES OF EFFECTIVE SALES EXECUTIVES 2. Ability to select a train capable subordinades and willingness to delegate sufficient authority to enable them carry out assigned task with minimum supervision
  • 27. QUALİTİES OF EFFECTIVE SALES EXECUTIVES 3. Ability to utilize time efficiently 4. Ability yo allocate sufficient for thinking and planning 5. Ability exercise skilled leadership
  • 28. RELATIONS WITH TOP MANAGEMENT Effective sales executives keep top management informed on important decisions and the departmen’s plans and accomplishments.
  • 29. RELATIONS WITH TOP MANAGEMENT Their reports ensure that top managment in broad outline the problems encountered in selling company’s products.
  • 30. RELATIONS WITH TOP MANAGEMENT When the sales executives has a great idea, he must play role of supersalesperson and “sell” to those with the authority to decide.
  • 31. RELATIONS WITH MANAGERS OF OTHER MARKETING ACTIVITIES
  • 32. Relation vith Product Management Their contact with the market through subordinates and sales personnel provide them with feedback about product performance.
  • 33. Relations with Promotion Management Sales personnel need briefing on specific advertising appeals enabling them to adapt their selling approaches in ways that enhance the total promotional impact
  • 34. Relations with Promotion Management The sales force should know which media are scheduled to carry ads. For which products and the timing ad’s appearance
  • 35. Relation with Pricing Management Sales executives generally have much clearer ideas of prices final buyers are willing to pay…
  • 36. Relation with Pricing Management Responsibility for administrating prices should be assigned to sales executive…
  • 37. Relations with Distribution Management İmpact of the distribution policies upon the sales organization and its activities, they are responsible for implementation of these policies
  • 38. Compensation Pattern for Sales Executives Top sales executives have compensation averaging 70 percent of those of top marketing executives in the same companies