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Managing Operational Projects in
PFI / PPP Contracts Nov. 6th 7th 	
	
Who	is	this	course	designed	for?	
	
This	course	is	for	contract	managers	/	facility	managers,	S.P.V	board	
members	etc.	-	who	have	either	recently	moved	into	an	operational	role	
on	a	general	contract,	or	who	are	currently	managing	an	operational	PFI	
contract	and	would	like	to	have	a	more		in	depth	look	at	the	key	aspects	
of	PFI	contract	management.		
	
This	course	is	appropriate	for	people	from	the	public	sector	(in	both	
central	and	local	government)	or	the	private	sector.		
	
Why	should	I	attend?	
	
Delegates	will	become	clearer	about	their	roles	within	the		contract	
management	team	as	they	explore	the	areas	of	their	PFI	/	PPP	contract	
which	are	key	to	its	successful	delivery.		
	
Delegates	will	be	able	to	discuss	key	aspects	of	their	contract	and	supplier	
relationships	over	the	two	day	course	relating	to	their	contracts;	and	gain	
independent	insights.	New	areas	such	as	insolvency	fears	post	Carillion.	
	
You	will	gain	new	perspectives		and	get	a	better	understanding	of	issues	
such	as	performance	management,	monitoring,	contract	variations,	and	
managing	the	relationships	.		
	
Experienced	teams	are	welcome	also	–	as	it	provides	an	opportunity	to	
verify	your	strategy	and	approach;	but	also	gain	insight	to	the	workings	of	
other	contract	managers.	
	
Who	are	Right	Outcomes	Training	&	Consulting?	
	
We	are	now	the	longest	standing	independent	training	team	specialising	
in	PPP	/	PFI	contracts	(over	16	years).	We	have	had	the	pleasure	of	
training	the	greatest	number	of	people	involved	in	all	stages	of	PFI	
contract	in	the	UK,	and	overseas.	
	
We	are	also	still	involved	in	active	contracts	and	keep	up	to	date	on	
guidance,	‘players’	in	the	market	and	key	issues.	
	
Summary	of	the	Course	
	
This	course	is	designed	to	touch	upon	all	of	the	key	aspects	of	an	
operational	contract	which	both	new	and	experienced	managers	should	
be	aware	of,	from	monitoring	to	validating	the	monthly	payments.		
	
Looking	at	areas	such	as	contract	variations	and	stakeholder	management	
and	market	testing,	delegates	will	gain	a	greater	depth	of	knowledge	
which	they	can	take	back	with	them	to	the	workplace.	
	
	
	
©	2019	Right	Outcomes	Training	and	Consulting	Limited.	All	rights	reserved.		
www.ppp-training.co.uk	
	
	
	
	
Course	Outline	
Welcome	&	
Introductions	
The	Contract	
Management	Team:	
Management	&	
Development	
Key	Aspects	of		
Contract	
Management	
The	Payment	Terms	
and	Dealings	With		
Finance;	Payment	
Mechanism	
Managing	and	
Advancing	the	
Relationships;	
Stakeholders	and	
Suppliers	
Driving	Performance	
from	the	Contract:	
Guidance	and	Best	
Practice	
	
Close	of	Day		
		
Dealing	With	Poor	
Performance;		
Dealing	with	
Disputes;	e.g.	
Replacement	of	sub-
contractors	etc.	
Overview	of	Day	2	
Managing	Variations	
&	Key	Contractual	
Changes		
Approaches	to	
Variations;	Key	
Stages;	Verification;	
Risks	
Planning	&	
Managing	the	
Process;	Steps	after	
Completion	
Benchmarking	and	
Market	Testing:	
Policy	on	Guidance:	
Approaches	&	
Insights			
	
Review	of	Day	2	and	
Close	
		
NEW	to	2019	-	
Contracts	Clinic:	
Opportunity	to	talk	
with	Qualified		Legal	
Solicitor	re.	your	
Issue	
Advanced		
Performance	Issues	
&	Contract	
Termination:	
Contract	
Management	‘post’	
Carillion	insolvency
This	course	can	be	delivered	directly	to	your	
team,	or	tailored	to	suit	your	own	requirements,	
for	further	information	contact	us	on	
	info@ppp-training.co.uk		
or	call	0845	539		0130.	
	
	
Key	areas	covered	on	the	course	
	
Ø 	Provide	current	guidance	and	thinking	regarding	operational	
management;	including	insolvency	fears	post	Carillion	incident	
Ø 	Managing	and	leading	the	contract	team	
Ø 	Create	an	understanding	of;	contract	performance,	risk	
management,	monitoring	and	avoiding/resolving	disputes	
Ø 	Provide	insight	in	to	how	to	plan	for	or	redress	the	main	issues	
which	arise	in	operational	contracts	
Ø 	Operational	savings	–	learning	from	your	peers;	approaches	
Ø 	Be	aware	of	the	necessary	interpersonal,	commercial	and	
project	management	skills	required	
Ø 	Understand	the	policy	and	guidance	on	benchmarking	and	
market	testing;	how	to	apply	it;	and	the	key	stages;	lessons	learnt	
from	other	contracts	
Ø Allow	delegates	to	know	their	options	when	the	Benchmark	/	
Market	test	results		don’t	meet		expectations	
Ø 	Ensure	delegates	can	talk	in	a	confidential	environment	and	ask	
the	hard	questions	regarding	managing	performance	
	
Who	will	run	this	course	and	what	is	their	experience?	
	
We	always	ensure	that	the	team	taking	the	course(s)	have	an	
appropriate	background	in	the	that	they	are	covering.		
	
Neil	and	Anthony	are	both	experienced	in	PFI	/	PPP	project	
management	and	operational	contract	management	on	large	
programmes.		
It	is	usual	for	this	course	to	two	tutors	to	give	breadth	and	to	
keep	the	content	interesting	and	encourage	active	participation.		
	
Duration		
			
Day	1	:	9.30am	–	17.15pm		Day2		:	9.15am	–	17.00pm		
	
London	7th	8th			
		
	
This	course	can	be	delivered	directly	to	your	team,	or	tailored	to	
suit	your	own	requirements,	for	further	information	contact	us	
on	:	
	
	reach@rightoutcomes.co.uk				or	call	0161	2821775	
	
	
©	2019	Right	Outcomes	Training	and	Consulting	Limited.	All	rights	reserved.		
www.ppp-training.co.uk	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
	
Neil	is	a	UK	qualified	solicitor	with	over	24	years	
practice	experience	with	Eversheds,	Walker	
Morris	etc.	In	a	prolific	career	he	has	been	
responsible	for	multi	£m	deals	for	both	public	
and	private	sector.	He	now	focuses	on		training	
and	advising	organisations	on	their	PPP	/	PFI	
contracts.	
		
Neil	has	worked	on	waste,	education	and	various	
other	infra-structure	deals	and	recently	has	taken	
on	the	challenge	of	developing	specific	legal	
teams	entering	the	contract	management	arena.		
	
	
																																											
	
	
																																																																																																					
	
	
	
Anthony	has	over	29	years	business	experience			
in	procurement,	outsourcing,	and		contract	
management.	At	PwC	Management	Consultancy	
he	managed,	led	and	developed	various	
procurement	and	contracts	for	several	clients.	
Anthony		specialises	in	developing	and				
delivering	effective	training	programmes	for	his	
clients	which	impact	on	the	bottom	line.	
	
	
	
		
	
	
	
	
	
	
	
	
	
	
	
Anthony	Garnett	
Neil	Tindall

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Managing operational projects; pfi contracts nov 2019