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10	
  THINGS	
  TO	
  THINK	
  ABOUT	
  	
  	
  
TO	
  ACHIEVE	
  THE	
  GREATEST	
  BRAND	
  IMPACT	
  ONLINE

                                      Anton Razumov
                                      ex.Brand Manager Pantene Pro-V
                                      +91 981 879 05 08
                                      anton.razumov@gmail.com
                                      linkedin.com/in/antonrazumov
                                      slideshare.net/antonrazumov
                                      twitter.com/ZooMik
Brand	
   impact	
   is	
   only	
   as	
   strong	
   as	
   your	
   brand	
  
                  presence	
   —	
   show	
   brand	
   prominently	
   on	
   all	
  
                  frames	
  of	
  the	
  creaIve
                                                	
  What	
  stopping	
  power	
  would	
  the	
  first	
  frame	
  generate?	
  
                                                                                               	
  
	
  What	
  reason	
  would	
  a	
  user	
  have	
  to	
  stop	
  and	
  watch	
  the	
  ad	
  –	
  intrigue	
  is	
  not	
  always	
  a	
  good	
  opIon	
  with	
  online	
  campaigns	
  

       ü 
FMCG:	
  Ensure	
  that	
  the	
  parent	
  brand	
  logo	
  does	
  
        not	
  overshadow	
  the	
  new	
  product/extension	
  
•    Within	
  FMCG	
  campaigns,	
  a	
  common	
  goal	
  is	
  to	
  promote	
  a	
  new	
  product	
  or	
  brand	
  extension	
  

•    BoPom	
  performing	
  FMCG	
  ads	
  oQen	
  featured	
  the	
  parent	
  brand	
  name	
  more	
  prominently,	
  thus	
  
     overshadowing	
  the	
  new	
  product/extension.	
  None	
  of	
  the	
  top	
  FMCG	
  performers	
  on	
  ad	
  awareness	
  used	
  
     this	
  branding	
  format,	
  while	
  one	
  quarter	
  of	
  boPom	
  performers	
  did.	
  
Each	
  frame	
  of	
  an	
  ad	
  should	
  stand	
  on	
  its	
  own


Each	
  frame	
  should:	
  
                                         ü 
•     Produce	
  brand	
  
      awareness	
  

•     Communicate	
  
      message/benefits/	
  
      differenIaIon	
  

•     Communicate	
  brand	
  
      like-­‐ability/reason	
  
      to	
  purchase	
  or	
  call	
  
      to	
  acIon,	
  
      depending	
  on	
  your	
  
      adverIsing	
  goal	
  
Be	
  mindful	
  when	
  using	
  “reveal”	
  ads
•        “Reveal”	
  ads	
  are	
  almost	
  always	
  ineffecIve;	
  this	
  finding	
  is	
  seen	
  across	
  all	
  industries	
  as	
  a	
  key	
  component	
  
         that	
  differenIates	
  best	
  and	
  worst	
  campaign	
  performers	
  	
  
•        Why	
  should	
  a	
  user	
  conInue	
  to	
  watch	
  this	
  ad	
  aQer	
  the	
  first	
  couple	
  of	
  frames?	
  	
  
•        At	
  this	
  stage	
  they	
  have	
  no	
  idea	
  who/	
  what	
  the	
  ad	
  is	
  for	
  




     FMCG	
   è1	
   out	
   of	
   the	
   20	
   top	
   performers	
   on	
   ad	
   awareness	
   used	
   reveal	
   format,	
   while	
   17	
   out	
   of	
   the	
   20	
  
     boPom	
  performers	
  used	
  reveal	
  format	
  
“Reveal”	
   ads	
   are	
   almost	
   always	
   ineffecIve:	
  
            however,	
  there	
  are	
  excepIons	
  to	
  the	
  “rule”
                                                                                                      Video Norms   Rich Media Norms               Standard Flash Norms
There	
  are	
  a	
  few	
  excepIons	
  to	
  the	
                                                                5.4
                                                                                                 6
        reveal	
  format	
  rule:	
  

•       Video	
  ads	
  are	
  much	
  more	
  likely	
                                          5
                                                                                                                                      4.2                      3.7

                                                                       Percent	
  Impacted	
  
        to	
  succeed	
  in	
  being	
  noIced,	
                                                4
        but	
  are	
  sIll	
  risky	
  in	
  terms	
  of	
  
                                                                                                 3
        building	
  brand	
  awareness	
  and	
  
        favourability	
                                                                          2

•       Ads	
  with	
  high	
  entertainment	
  or	
                                             1
        comedic	
  value	
  can	
  be	
  effecIve,	
  
                                                                                                 0
        if	
  appropriate	
  
                                                                                                 -1
                                                                                                                          Online Ad Awareness




                Source:	
  Dynamic	
  Logic’s	
  MarketNorms,	
  Last	
  3	
  Years,	
  Q1/2009,	
  N=2390,	
  n=3,806,527;	
  Video	
  (last	
  3	
  Years)	
  N=255,	
  n=311,755;	
  Rich	
  
                                                                     Media	
  (Last	
  3	
  Years)	
  N=1955,	
  n=2,782,038	
  ;	
  Flash	
  (Last	
  3	
  Years)	
  N=1166,	
  n=1,564,019	
  	
  
Keep	
  the	
  messaging	
  very	
  simple

•    One	
  or	
  two	
  messages	
  is	
  enough	
  

•    Don’t	
  make	
  the	
  message	
  too	
  complex	
  



         ü 
Don’t	
  make	
  people	
  work	
  for	
  your	
  message
•    Viewers	
  should	
  never	
  have	
  to	
  interact	
  with	
  your	
  ad	
  to	
  see	
  your	
  brand	
  or	
  your	
  messaging	
  

•    Across	
  industries,	
  reveal	
  format	
  of	
  the	
  key	
  messaging	
  led	
  to	
  poor	
  performance	
  
InteracIve	
  ads	
  can	
  be	
  effecIve	
  when	
  used	
  
        appropriately
•    Use	
  expandable/interacIve	
  ads	
  to	
  allow	
               ü 
     the	
  viewer	
  to	
  drill-­‐down	
  and	
  learn	
  more	
  



•    Ads	
  with	
  an	
  interacIve	
  element	
  can	
  be	
  
     great,	
  but	
  don’t	
  rely	
  on	
  people	
  interacIng	
  
     in	
  order	
  to	
  get	
  the	
  message	
  and	
  product	
  



       –  InteracIve	
  ads	
  are	
  very	
  effecIve	
  at	
  
             rising	
  Ad	
  Awareness,	
  yet,	
  less	
  than	
  
             2.11%*	
  of	
  people	
  interact	
  with	
  an	
  
             ad	
  in	
  the	
  live	
  environment,	
  so	
  the	
  
             adverIser	
  should	
  ensure	
  that	
  
             people	
  who	
  choose	
  not	
  to	
  interact	
  
             will	
  sIll	
  take	
  out	
  the	
  message	
  	
  


                                                                              *Source:	
  	
  DoubleClick	
  DART	
  for	
  U.S.	
  AdverXsers,	
  January	
  –	
  July	
  2008	
  
If	
  goal	
  is	
  persuasion,	
  be	
  careful	
  not	
  to	
  annoy	
  
        the	
  site	
  visitor


•    Avoid	
  highly	
  obtrusive	
  ad	
  formats	
  
     (example	
  shown)	
  

•    Be	
  considerate	
  of	
  the	
  site	
  visitor’s	
  
     mindset	
  and	
  the	
  site	
  content;	
  
     intrusive	
  formats	
  may	
  work	
  within	
  
     certain	
  site	
  categories	
  (i.e.	
  online	
  
     video	
  markeIng	
  for	
  theatrical	
  
     releases	
  on	
  entertainment	
  sites)	
  
     but	
  appear	
  annoying	
  on	
  others	
  
     (i.e.,	
  news/info	
  sites)	
  
Inclusion	
  of	
  product	
  shot	
  &	
  human	
  presence
•    Both	
  top	
  and	
  boPom	
  performing	
  campaigns	
  included	
  a	
  product	
  shot	
  and	
  human	
  form	
  in	
  the	
  ad	
  

       –  Human	
  presence	
  appears	
  to	
  be	
  a	
  key	
  factor	
  of	
  success	
  in	
  	
  online	
  campaigns,	
  where	
  copy	
  is	
  
            typically	
  used	
  more	
  oQen	
  

       –  Also,	
  relevant	
  human	
  imagery	
  can	
  be	
  parIcularly	
  important	
  for	
  targeted	
  industries	
  (i.e.,	
  baby	
  care,	
  
            pet,	
  beauty)	
  

ü 
However,	
  ensure	
  the	
  brand	
  name	
  does	
  not	
  
        only	
  appear	
  in	
  product	
  shot,	
  parIcularly	
  for	
  
        FMCG	
  campaigns
•    Most	
  of	
  boPom	
  performing	
  campaigns	
  within	
  FMCG	
  featured	
  the	
  brand	
  name/logo	
  only	
  within	
  the	
  
     product	
  shot	
  

•    Opportunity	
  to	
  see	
  the	
  adverIsed	
  brand	
  name	
  may	
  be	
  lost	
  or	
  obscured	
  when	
  only	
  featured	
  within	
  the	
  
     product	
  shot	
  
Avoid	
  “border”	
  ads	
  
•    Try	
  to	
  avoid	
  “border”	
  ads	
  –	
  ad	
  sizes	
  that	
  frame	
  the	
  content	
  of	
  a	
  webpage	
  
       –      They	
  train	
  site	
  visitors	
  to	
  focus	
  on	
  the	
  center	
  of	
  the	
  page	
  and	
  tune	
  out	
  ads,	
  whereas,	
  some	
  ad	
  placements	
  
              embedded	
  within	
  the	
  content	
  are	
  therefore,	
  more	
  noIceable	
  
       –      Rectangle	
  ad	
  sizes	
  do	
  not	
  frame	
  content	
  and	
  are	
  therefore,	
  more	
  noIceable	
  
FMCG:	
  Inclusion	
  of	
  coupons	
  /	
  free	
  trial	
  offers	
  
        did	
  not	
  differenIate	
  performance	
  on	
  Purchase	
  
        Intent
•    FMCG	
  campaigns	
  that	
  uIlised	
  a	
  charity	
  /	
  donaIon	
  message	
  scored	
  well	
  on	
  ad	
  awareness	
  /	
  persuasion	
  


                                                                                  ü 
Integrate	
  online	
  creaIve	
  concepts	
  with	
  offline
•    UIlise	
  creaIve	
  elements	
  that	
  are	
  consistent	
  with	
  offline	
  ads	
  in	
  order	
  to	
  reap	
  the	
  benefits	
  (i.e.	
  frequency)	
  of	
  
     synergisIc	
  media	
  


ü           Magazine	
  Inser<on	
                                                     TV	
  Spots	
                                             Online	
  
Thank	
  you!	
  
                    Anton Razumov
                    ex.Brand Manager Pantene Pro-V
                    +91 981 879 05 08
                    anton.razumov@gmail.com
                    linkedin.com/in/antonrazumov
                    slideshare.net/antonrazumov
                    twitter.com/ZooMik

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10 THINGS TO THINK ABOUT TO ACHIEVE THE GREATEST BRAND IMPACT ONLINE

  • 1. 10  THINGS  TO  THINK  ABOUT       TO  ACHIEVE  THE  GREATEST  BRAND  IMPACT  ONLINE Anton Razumov ex.Brand Manager Pantene Pro-V +91 981 879 05 08 anton.razumov@gmail.com linkedin.com/in/antonrazumov slideshare.net/antonrazumov twitter.com/ZooMik
  • 2. Brand   impact   is   only   as   strong   as   your   brand   presence   —   show   brand   prominently   on   all   frames  of  the  creaIve  What  stopping  power  would  the  first  frame  generate?      What  reason  would  a  user  have  to  stop  and  watch  the  ad  –  intrigue  is  not  always  a  good  opIon  with  online  campaigns   ü 
  • 3. FMCG:  Ensure  that  the  parent  brand  logo  does   not  overshadow  the  new  product/extension   •  Within  FMCG  campaigns,  a  common  goal  is  to  promote  a  new  product  or  brand  extension   •  BoPom  performing  FMCG  ads  oQen  featured  the  parent  brand  name  more  prominently,  thus   overshadowing  the  new  product/extension.  None  of  the  top  FMCG  performers  on  ad  awareness  used   this  branding  format,  while  one  quarter  of  boPom  performers  did.  
  • 4. Each  frame  of  an  ad  should  stand  on  its  own Each  frame  should:   ü  •  Produce  brand   awareness   •  Communicate   message/benefits/   differenIaIon   •  Communicate  brand   like-­‐ability/reason   to  purchase  or  call   to  acIon,   depending  on  your   adverIsing  goal  
  • 5. Be  mindful  when  using  “reveal”  ads •  “Reveal”  ads  are  almost  always  ineffecIve;  this  finding  is  seen  across  all  industries  as  a  key  component   that  differenIates  best  and  worst  campaign  performers     •  Why  should  a  user  conInue  to  watch  this  ad  aQer  the  first  couple  of  frames?     •  At  this  stage  they  have  no  idea  who/  what  the  ad  is  for   FMCG   è1   out   of   the   20   top   performers   on   ad   awareness   used   reveal   format,   while   17   out   of   the   20   boPom  performers  used  reveal  format  
  • 6. “Reveal”   ads   are   almost   always   ineffecIve:   however,  there  are  excepIons  to  the  “rule” Video Norms Rich Media Norms Standard Flash Norms There  are  a  few  excepIons  to  the   5.4 6 reveal  format  rule:   •  Video  ads  are  much  more  likely   5 4.2 3.7 Percent  Impacted   to  succeed  in  being  noIced,   4 but  are  sIll  risky  in  terms  of   3 building  brand  awareness  and   favourability   2 •  Ads  with  high  entertainment  or   1 comedic  value  can  be  effecIve,   0 if  appropriate   -1 Online Ad Awareness Source:  Dynamic  Logic’s  MarketNorms,  Last  3  Years,  Q1/2009,  N=2390,  n=3,806,527;  Video  (last  3  Years)  N=255,  n=311,755;  Rich   Media  (Last  3  Years)  N=1955,  n=2,782,038  ;  Flash  (Last  3  Years)  N=1166,  n=1,564,019    
  • 7. Keep  the  messaging  very  simple •  One  or  two  messages  is  enough   •  Don’t  make  the  message  too  complex   ü 
  • 8. Don’t  make  people  work  for  your  message •  Viewers  should  never  have  to  interact  with  your  ad  to  see  your  brand  or  your  messaging   •  Across  industries,  reveal  format  of  the  key  messaging  led  to  poor  performance  
  • 9. InteracIve  ads  can  be  effecIve  when  used   appropriately •  Use  expandable/interacIve  ads  to  allow   ü  the  viewer  to  drill-­‐down  and  learn  more   •  Ads  with  an  interacIve  element  can  be   great,  but  don’t  rely  on  people  interacIng   in  order  to  get  the  message  and  product   –  InteracIve  ads  are  very  effecIve  at   rising  Ad  Awareness,  yet,  less  than   2.11%*  of  people  interact  with  an   ad  in  the  live  environment,  so  the   adverIser  should  ensure  that   people  who  choose  not  to  interact   will  sIll  take  out  the  message     *Source:    DoubleClick  DART  for  U.S.  AdverXsers,  January  –  July  2008  
  • 10. If  goal  is  persuasion,  be  careful  not  to  annoy   the  site  visitor •  Avoid  highly  obtrusive  ad  formats   (example  shown)   •  Be  considerate  of  the  site  visitor’s   mindset  and  the  site  content;   intrusive  formats  may  work  within   certain  site  categories  (i.e.  online   video  markeIng  for  theatrical   releases  on  entertainment  sites)   but  appear  annoying  on  others   (i.e.,  news/info  sites)  
  • 11. Inclusion  of  product  shot  &  human  presence •  Both  top  and  boPom  performing  campaigns  included  a  product  shot  and  human  form  in  the  ad   –  Human  presence  appears  to  be  a  key  factor  of  success  in    online  campaigns,  where  copy  is   typically  used  more  oQen   –  Also,  relevant  human  imagery  can  be  parIcularly  important  for  targeted  industries  (i.e.,  baby  care,   pet,  beauty)   ü 
  • 12. However,  ensure  the  brand  name  does  not   only  appear  in  product  shot,  parIcularly  for   FMCG  campaigns •  Most  of  boPom  performing  campaigns  within  FMCG  featured  the  brand  name/logo  only  within  the   product  shot   •  Opportunity  to  see  the  adverIsed  brand  name  may  be  lost  or  obscured  when  only  featured  within  the   product  shot  
  • 13. Avoid  “border”  ads   •  Try  to  avoid  “border”  ads  –  ad  sizes  that  frame  the  content  of  a  webpage   –  They  train  site  visitors  to  focus  on  the  center  of  the  page  and  tune  out  ads,  whereas,  some  ad  placements   embedded  within  the  content  are  therefore,  more  noIceable   –  Rectangle  ad  sizes  do  not  frame  content  and  are  therefore,  more  noIceable  
  • 14. FMCG:  Inclusion  of  coupons  /  free  trial  offers   did  not  differenIate  performance  on  Purchase   Intent •  FMCG  campaigns  that  uIlised  a  charity  /  donaIon  message  scored  well  on  ad  awareness  /  persuasion   ü 
  • 15. Integrate  online  creaIve  concepts  with  offline •  UIlise  creaIve  elements  that  are  consistent  with  offline  ads  in  order  to  reap  the  benefits  (i.e.  frequency)  of   synergisIc  media   ü  Magazine  Inser<on   TV  Spots   Online  
  • 16. Thank  you!   Anton Razumov ex.Brand Manager Pantene Pro-V +91 981 879 05 08 anton.razumov@gmail.com linkedin.com/in/antonrazumov slideshare.net/antonrazumov twitter.com/ZooMik