VARIOUS RESPONSIBILITY
UNDER CSR
DR ANURAG KUMAR ASSOCIATE PROFESSOR ABES ENGINEERING COLLEGE
GHAZIABAD.

VARIOUS RESPONSIBILITY UNDER
CSR
1. RESPONSIBILITY TOWARDS STOCK HOLDERS
2. RESPONSIBILITY TOWARDS EMPLOYEES
3. RESPONSIBILITY TOWARDS CONSUMERS
4. RESPONSIBILITY TOWARDS SUPPLIERS AND CREDITORS
5. RESPONSIBILITY TOWARDS COMPETITORS
6. RESPONSIBILITY TOWARDS GOVERNMENT
7. RESPONSIBILITY TOWARDS LOCAL COMMUNITY

CORPORATE SOCIAL
RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY
1. RESPONSIBILITY TOWARDS STOCK HOLDERS
THEY ARE THE OWNERS OF THE BUSINESS FIRM AND HAVE A DIRECT STAKE.
a) REASONABLE RETURN ON INVESTMENT
b) DIVIDEND STABILITY
c) OPTIMAL UTILISATION OF RESOURCES.
d) PROTECTION OF ASSETS
e) TRANSPARENCY IN OPERATIONS & PROVIDING INFORMATION

CORPORATE SOCIAL
RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY
2. RESPONSIBILITY TOWARDS EMPLOYEES
TOWARDS ALL CATEGORIES OF MANAGERS AND EMPLOYEES
a) FAIR WAGES , SALARIES & PERKS
b) HEALTHY WORKING ENVIRONMENT & CONDITIONS
c) WELFARE ACTIVITIES- HEALTHCARE, EDUCATION ETC
d) OPPORTUNITIES FOR TRAINING & DEVELOPMENT
e) RECOGNITION, REWARD AND INCENTIVES.
f) RECOGNITION OF RIGHTS AND GRIEVANCES

CORPORATE SOCIAL
RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY
3. RESPONSIBILITY TOWARDS CONSUMERS
THE EXISTENCE OF THE ORGANISATION DEPENDS ON THEM
a) GOOD QUALITY PRODUCTS AT REASONABLE PRICES.
b) PRODUCT KNOWLEDGE & EDUCATION
c) PRODUCT CHOICE
d) VALUE FOR MONEY
e) JUSTICE AND COMPENSATION
f) CONSUMER RIGHTS AND REDRESSAL OF GRIEVANCES
g) ENSURE PROPER SUPPLY AND DISTRIBUTION
h) AVOID MISLEADING CLAIMS

CORPORATE SOCIAL
RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY
4. RESPONSIBILITY TOWARDS SUPPLIERS AND CREDITORS
THE ORGANISATION IS DEPENDENT UPON THEM.
a) PROVIDE ACCURATE INFORMATION
b) PAY REASONABLE PRICES AND MAKE PROMPT PAYMENTS
c) PROMOTE HEALTHY RELATIONS
d) NO EXPLOITATION OF SUPPLIERS
e) PROVIDE FINANCIAL & TECHNICAL ASSISTANCE

CORPORATE SOCIAL
RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY
5. THE RESPONSIBILITY TOWARDS COMPETITORS
a) THE ORGANISATION SHOULD ENGAGE IN HEALTHY COMPETITION.
b) THE CO SHOULD NOT TARNISH THE COMPETITOR'S IMAGE
c) THE CO SHOULD NOT MAKE MISLEADING COMPARISONS
d) THE CO SHOULD NOT DISTURB THE COMPETITOR’S DISTRIBUTION CHANNEL
e) THE CO SHOULD NOT INDULGE IN RESTRICTIVE TRADE PRACTICES AND UNFAIR
TRADE PRACTICES.

CORPORATE SOCIAL
RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY
6. Responsibility towards Government
THE ORGANISATION SHOULD BE SOCIALLY RESPONSIBLE AND SHOULD
BE A GOOD CORPORATE CITIZEN.
a) THE CO SHOULD ABIDE BY ALL THE LAWS & REGULATIONS
b) THE CO SHOULD PROTECT THE ENVIRONMENT
c) THE CO SHOULD NOT CONCENTRATE ECONOMIC POWER AND
CREATE MONOPOLIES.
d) THE CO SHOULD CREATE EMPLOYMENT OPPORTUNITIES.
e) THE CO SHOULD MAINTAIN HEALTHY RELATIONS WITH THE GOVT
AND IMPLEMENT VARIOUS SCHEMES OF THE GOVT.

CORPORATE SOCIAL
RESPONSIBILITY
CORPORATE SOCIAL RESPONSIBILITY
7. RESPONSIBILITY TOWARDS LOCAL COMMUNITY
THE ORGANISATION SHOULD UNDERTAKE ECONOMIC AND SOCIAL
DEVELOPMENT OF THE LOCAL COMMUNITY
a) THE CO SHOULD FOLLOW ETHICAL PRACTICES
b) THE CO SHOULD PROTECT THE ENVIRONMENT
c) THE CO SHOULD DEVELOP LOCAL INFRASTRUCTURE.
d) THE CO SHOULD PARTICIPATE IN COMMUNITY ACTIVITIES AND PROMOTE
WELFARE.
e) THE CO SHOULD MAKE PROPER UTILISATION OF RESOURCES AND DEVELOP
BACKWARD REGIONS

BUSINESS ETHICS
The system of moral principles and rules of conduct applied to business
Ethical behavior defined by rotary international in 1930:
1- Is it the truth
2- Is it fair to all concerned
3- Will it build goodwill and better friendship
4- Will it be beneficial to all concerned

ETHICS CONTD…..
• Do not cheat or deceive consumers
• Right treatment with the employees
• Fair wages
• Don not give faulty advertisements
• Do not go for wrong practices in competition
• Care for consumers, suppliers
• Be sincere for paying taxes
• Do not form cartel or any other form of that

Business Ethics
The fundamental moral values and
behavioral standards that form the
foundation for the people of an
organization as they make
decisions and interact with
stakeholders.

NATURE OF BUSINESS ETHICS
• Ethics are important all types of business organisations.
• Business ethics may not be related to law.
• Ethics is a dynamic and relative term and may change with time and circumstances.

SOCIAL AUDITA SOCIAL AUDIT IS A WAY OF MEASURING, UNDERSTANDING,
REPORTING AND ULTIMATELY IMPROVING AN
ORGANIZATION’S SOCIAL AND ETHICAL PERFORMANCE.
A SOCIAL AUDIT HELPS TO NARROW GAPS BETWEEN
VISION/GOAL AND REALITY, BETWEEN EFFICIENCY AND
EFFECTIVENESS. IT IS A TECHNIQUE TO UNDERSTAND,
MEASURE, VERIFY, REPORT ON AND TO IMPROVE THE SOCIAL
PERFORMANCE OF THE ORGANIZATION.
SOCIAL AUDITING CREATES AN IMPACT UPON GOVERNANCE.
IT VALUES THE VOICE OF STAKEHOLDERS, INCLUDING
MARGINALIZED/POOR GROUPS WHOSE VOICES ARE RARELY
HEARD.

SOCIAL AUDIT
OBJECTIVES OF SOCIAL AUDIT
•ASSESSING THE PHYSICAL AND FINANCIAL GAPS BETWEEN NEEDS
AND RESOURCES AVAILABLE FOR LOCAL DEVELOPMENT.
•CREATING AWARENESS AMONG BENEFICIARIES AND PROVIDERS
OF LOCAL SOCIAL AND PRODUCTIVE SERVICES.
•INCREASING EFFICACY AND EFFECTIVENESS OF LOCAL
DEVELOPMENT PROGRAMMES.
•SCRUTINY OF VARIOUS POLICY DECISIONS, KEEPING IN VIEW
STAKEHOLDER INTERESTS AND PRIORITIES, PARTICULARLY OF RURAL
POOR.
•ESTIMATION OF THE OPPORTUNITY COST FOR STAKEHOLDERS OF
NOT GETTING TIMELY ACCESS TO PUBLIC SERVICES.

SOCIAL AUDITADVANTAGES OF SOCIAL AUDIT
(A) TRAINS THE COMMUNITY ON PARTICIPATORY LOCAL
PLANNING.
(B) ENCOURAGES LOCAL DEMOCRACY.
(C) ENCOURAGES COMMUNITY PARTICIPATION.
(D) BENEFITS DISADVANTAGED GROUPS.
(E) PROMOTES COLLECTIVE DECISION MAKING AND
SHARING RESPONSIBILITIES.
(F) DEVELOPS HUMAN RESOURCES AND SOCIAL CAPITAL