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I Love APIs 2013: Keynote day 01
- 1. 100,000 Developers 25,000+ Apps Webinars – 750,000 served Global Tour – 50 Apigee Days
- 2. 500+ Enterprise customers 20% of Fortune 100 50% of top 100 global brands 50% of top retailers
- 3. Every business is a Digital Business Every business needs a Digital Platform Every business has a Chief Digital Officer
- 4. Digital Business shape and enhance behavior at scale
- 5. • Putting an API around the store • Revenues: 6x more sales from multichannel customers • Engagement: >1 presecription refills per second through the mobile app • Innovation: Apply award for “best retail mobile app” 2013
- 6. • Global productivity improvements for architecture to inventory management • Speed: >25 apps in <1 year • Cost savings: Millions of dollars in a few projects
- 7. Survey of executives in 200 large companies across 30 industries
- 8. Efficiency and time to market Customer satisfaction Revenue 78% 64% 50% 0% Dabblers 13% 13% Leaders Dabblers Leaders Dabblers Leaders
- 9. Digital businesses need digital platforms to drive the mobile-driven era of information technology.
- 10. Apps Apps are where behavior happens Digital Platform
- 11. Apps Apps are where behavior happens APIs APIs drive behavior by delivering data to apps Digital Platform
- 12. Apps Apps are where behavior happens APIs APIs drive behavior by delivering data to apps Digital Platform Big Data Big Data is understanding behavior at scale
- 13. User App Developer API Mobile First Exposure Centric Self Serve Web Scale Carrier Grade API Team Backend
- 14. CMO CEO CDO CTO CIO
- 15. Driving internal success Drives both Simplifies complexity well Manages across depts well Passionate Has a strong network of innovators Flexible/Adaptable Communicates a clear vision Bias for Action Broad range of experience Comfortable with uncertainty Focused Charismatic Willing to take risks Tech Savvy Collaborative Is intellectually curious Drives neither Drives market success
- 16. The key traits of the highly successful Digital leader Tech savvy, risk taker and intellectual curiosity Leads across functions Communicates a vision Adapts quickly
- 17. Every business is a Digital Business Every business needs a Digital Platform Every business has a Chief Digital Officer
- 18. Keynotes • • • • Carole McCluskey – Outerwall Mike Redding – Accenture Abhi Ingle – AT&T Aneesh Chopra – Former CTO USA
- 19. Creating a Better Everyday Carole McCluskey Chief Technology Officer Outerwall, Inc.
- 20. Outerwall Background • Founded as Coinstar in 1991 • Name changed to Outerwall in July 2013 – the company behind Redbox, Coinstar and ecoATM • ~64,000 kiosks* • ~2,900 employees*, including more than 1,900 field service employees throughout U.S. and internationally • $2.2B revenue in FY2012 • Kiosks in United States, United Kingdom, Ireland and Canada
- 21. Vision Our vision for Outerwall is to be a leader in the retail industry by delivering inventive products and services that create a better everyday for consumers and bring value to retailers, investors and employees.
- 22. Outerwall = LOB‟s + Retail Partners + Consumers • • • • • Automated and Unattended Retail without Boundaries Platforming for Acceleration Extensions and Adjacencies Driving Growth Data and Insights Driving Consumer and Partner Engagement Leverage
- 23. Digital Transformations Mike Redding Senior Managing Director Accenture Technology Labs
- 24. Advent of the Digital Business In-store music Spotify, iTunes
- 25. Advent of the Digital Business Piles of magazines Digital Content Feeds
- 26. Advent of the Digital Business Doctor‟s Office Visit Real-time Health monitoring through wearable devices
- 27. Advent of the Digital Business Repair machines after they break Machines alerting that they need preventative maintenance
- 28. Connected Everything Social continues to There will be using sensors Cars are areabout 15 billion Biologistsgetting smarter: India there were explode,connected an devicescars have 100 Luxurybest growingby 2015, to find Unique ID programme will biometrically enroll estimated 40 billion and around units each with processingfor billion by up conditions 1.4 grain, social to 1.2B network million 2012. 2020. Indian inlines of over 100usersresidents. monitoring 1 million plots software in each car. and receiving 2 million data points per week.
- 29. The New Digital Stack Apps & Services Analytics Social / Collaboration Mobile Dashboard Platforms Data Connected Devices
- 30. APIs: Delivering Tomorrow’s Network Today Abhi Ingle VP, Ecosystem & Innovation Group AT&T
- 31. Tectonic Forces Accelerating Change Software Defined Broadband IP Networks Connected Computing As a Service Everything 35 © 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
- 32. Open, Interoperable, Global AT&T Product ThirdParty AT&T Finished Services Business Direct API Shared Platform Dedicated Platform API Shared Infrastructure/Cloud Dedicated Infrastructure API NETWORK NETWORK Web site? Need an API? 1995 36 Of course! 2000 2005 Of course! 2010 John Musser Founder, Programmable Web © 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
- 33. Platform Pivot - API Transform service delivery through easy-to-use Application Interfaces (APIs) Increase flexibility and reusability Tap new sources of innovation & enable new business opportunities APIs Per month Transactions 37 June 12 78 June 12 6B Today API EOY13 7.5B Developers & Industry 1455 Today API Mass Market Customers EOY13 1360 Enterprise Customers 8.25B © 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners. AT&T Internal API
- 34. App Success Stories Street Savings Privus Mobile/ ID You LLC AT&T APIs used: AT&T APIs used: AT&T APIs used: SMS, Payment 38 speaktoit Assistant Speech Advertising © 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
- 35. Example of Third-Party Ecosystem Speed APIs help AT&T be a nimbler, more responsive organization Within 24 hours 26% of the requests went mobile and thousands of local volunteers and offers of donations were processed. 39 © 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
- 36. Winning the Future Through Open Innovation Aneesh Chopra @aneeshchopra
- 37. My Story on the American Dream Family Roots Dad and his elder brother pursue higher ed following President Johnson‟s 1965 Immigration Reforms e-Panchayat Initiative “…leapfrog…stages of government service delivery…going straight to the 21st.” – Pres. Obama
- 38. Boosting Productivity is the Key to Growth MIT Study finds “data-driven decision-making” boosts productivity 5-6% Publicly-influenced sectors comprise 20+% of GDP Source: U.S. Bureau of Economic Analysis; U.S. Bureau of Labor Statistics; “Strength in Numbers: How Does Data-Driven Decisionmaking Affect Firm Performance?”, Prof. Erik Brynjolfsson; McKinsey Global Institute analysis Notes (1): Excludes sectors with contributions with an absolute value of less than 0.015%. Numbers may not sum due to rounding.
- 39. Lever #1: Open Government Data Comm Health Govt Spending HHS (Growing) Catalog of Liberated Data Med/Scie nce Data Blue Button Cons Product Info Source: USNews, iTriage Provider Directory & Qual
- 40. Lever #2: Acting as “Impatient” Convener Veterans Job Bank New tool launched to ensure job listings find veterans; currently accesses 800K+ “tagged” listings courtesy of 750+ employers and 33+ “tagging” partners NRD.gov API Twilio developer Tony Webster builds an “App for Heroes”
- 41. Lever #3: Prizes, Challenges, Competitions Team (in spare time) wins competition (Jan,„10) by building more accessible Federal Register after posted on data.gov Source: www.federalregister.gov; www.innovationmovement.org; www.wested.org ; www.whitehouse.gov Inspires AOTUS (March, „10) to designate team as lead designers; extends service through API
- 42. Coda ~ Attracting Top Talent “Where can I find food & water?” "I just am glad someone is listening and to know I'm not alone." Source: Katie Stanton "I see people trapped under a building and they are alive at this location! Send Help!"
