While digital technology provides ample opportunity for today’s technolologists to succeed, there are also lots of ways to make the wrong decisions. In this session Phil Pavitt, Global CIO at Specsavers, will tell his story about how he has become a leading CIO, working for the enterprise that has the third most recognised brand message in the UK today. Phil is an experienced digital technology leader having held positions as CIO at Transport For London, HMRC, NTL and has been at forefront of IT transformation programs at Aviva, Centrica and Kodak Alaris. He is regularly invited to speak at tech leadership conferences and has been previously voted as a top CIO on the CIO 100 list. Phil will provide advice, based on his career so far on: -The lessons he has learned from leading IT transformation in well known brands -How to structure and manage high-performing technology teams -The investments that should be made in terms of people, process and technology For more information, visit: www.appdynamics.com

1. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY

2. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
Phil Pavitt
CIO
The Highs, Lows and How To’s of
Becoming a Successful CIO
APPDYNAMICS CONFIDENTIAL AND PROPRIETARY

3. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
• Technology at the heart
• Customer and colleague centric
• Fit for purpose
• It’s about the team
• Split the room
• Role modelling
• Earning the right
• Follow delivery, never fashion
• Courage and passion
What is the Style?
The Highs, Lows and How To’s of
Becoming a Successful CIO

4. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
• The IT Department is dead
• Digital Magpie
• Automation
• The fashion of technology (cloud etc.) vs business process re-engineering
• Big is best
• People change is bigger than technology change
• Automation
• Commodity and Shadow IT
• Cyber
• The Big Data ‘lie’
What are the Challenges we face in the
Technology Industry?
The Highs, Lows and How To’s of
Becoming a Successful CIO

5. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
• Board ownership
• Gaining permissions
• Positive or negative rallying points
• Set the vision and the journey (create dissatisfaction of the now)
• Iconic change
• User centric design
• Central to the business
• Past and future ownership of the technology broker/partner role
• Quick guide to why the IT Dept is not dead
Repositioning IT in an Enterprise
The Highs, Lows and How To’s of
Becoming a Successful CIO

6. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
• Partnering with risk
• Stop selling fashion
• Become subject matter experts, not generalists
• Commercially grow up
• Develop the technology leaders of tomorrow
• Innovation and invention
• Understand why daily performance is key to capability
• Being part of and not fighting the technology team
• Partnering with the rest of the industry
What the Supplier side needs to do
The Highs, Lows and How To’s of
Becoming a Successful CIO

7. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
Leadership in IT is Key
The Highs, Lows and How To’s of
Becoming a Successful CIO

8. APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
Phil Pavitt
CIO
The Highs, Lows and How To’s of
Becoming a Successful CIO
APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
phil.pavitt@specsavers.com