AppFirst CEO David Roth and Claus Moldt, CEO of m>Path and former Global CIO of salesforce.com, held a webinar, “The Modern Data Center: Metrics for Achieving Web-Scale and IT as a Service.” Claus Moldt shares his best practices for achieving business agility through web-scale IT from his tenure at salesforce.com and ebay.com. To view an on-demand recording of the webinar, visit: http://info.appfirst.com/modern-data-center-on-demand.html?utm_campaign=webscale&utm_medium=referral&utm_source=slideshare

1. AppFirst Presents
The Modern Data Center
Metrics for Achieving Web-Scale and IT as a Service
Claus Moldt
David Roth
Former Global CIO of
SalesForce.com
CEO of AppFirst
View the Webinar On-Demand

2. A Little Background
Claus Moldt
CEO
Global CIO and SVP of Service
Delivery
Led the Delivery, Availability, and Maintenance
of the infrastructure
#WebScale

3. Defining Web-Scale IT
“Building an infrastructure with the ability to scale to
not just a few users, but to potentially millions of users"
Build a framework
With limited
headcount
Metrics to
understand
capacity, identify
problems and
autocorrect

4. Best Practices from
SalesForce.com and eBay
“A solid set of metrics that act as key indicators for
how your system is performing holds the key
to manage these web-scale enterprises.”
•
Figure out what a new release means to you
•
Complete collection across every layer of the technology stack
to see where in the system things are not performing
•
Time to identification: Immediate normalization and correlation of data
#WebScale

5. Metrics, Metrics, Metrics
“We want to make sure that we manage the system,
and the system doesn’t manage us.”
Metrics are the only way you can truly understand your system
#WebScale

6. According to Gartner
Gartner predicts that fewer than 25% of
conventional APM products will support pairing
high-frequency metric collection and application
context needed to facilitate Web-scale monitoring
by 2016, up from 10% today.
Gartner, Building a Modern APM Architecture for the World of Web-Scale IT,
Jonah Kowall, Cameron Height, December 6, 2013.
#WebScale

7. Continuous Collection is Required
Collect everything, all the time, without impacting performance.
Collect enough metrics to connect events in one area of the system to another.
#WebScale

8. Strategies for Migrating Applications
to Virtual and Cloud Environments
SCENARIO 1
SCENARIO 2
AN ENTIRELY NEW APPLICATION:
THERE’S NO METRIC HISTORY
THE APP ALREADY EXISTS ON
PHYSICAL SERVERS
•
How many users will there be?
•
•
What do you expect them to do?
Establish continuous metric
collection across your environment
#WebScale

9. Hybrid Deployment Considerations
THE BALANCING ACT
•
Cloud-computing cost efficiencies VS. Control of physical
environments
•
Ensuring you still have insight into issues and understand metrics
the same way you would if you were solely on-premise.
#WebScale

10. Defining IT as a Service in the Enterprise
TRADITIONAL APPROACH
Control Technology,
systems and devices used
IT AS A SERVICE
VS
Enabling business agility with
best practices and policies
TO ACCOMPLISH THIS:
•
IT needs insight into the business and future growth plans
•
Build Amazon-like infrastructure with policies and best practices
where users can deploy and go.
•
A detailed set of metrics is required to get an idea of
costs, consumption and usage.
#WebScale

11. Dashboards are NOT just for show
Establishing a good dashboard is essential to getting the right metrics,
and that is ultimately how you achieve large web-scale IT.
•
Not just for head of IT Ops
•
Iterate – if the metric isn’t applicable
for those doing the legwork, break
down to sub-metrics
#WebScale

12. AppFirst
Complete and Continuous Visibility Across the Entire Infrastructure
Enabling Reduced Cost and Performance Efficiencies for:
•
•
•
IT as a Service
Capacity Planning and Migrations
Proactive Issue Identification
The world’s first platform for IT data down to the millisecond.
Learn more: sales@AppFirst.com
Get Started for Free

13. Watch the On-Demand Webinar
View On-Demand
The Modern Data Center: Metrics for Achieving
Web-Scale and IT as a Service