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STRATEGIC AUTOMATION:
THE POWER OF BPM AND RPA
ACHIEVE MUCH GREATER END-TO-END AUTOMATION
AND RAPIDLY TRANSFORM LEGACY BUSINESS OPERATIONS
INTO MODERN EXPERIENCES USING APPIAN AND BLUE PRISM.
Reacting quickly to market opportunities and
consistently producing delightful customer
experiences is key to success in this fast-moving
digital world. However, many organizations are
stuck with complex business processes and legacy
business operations that slow them down.
APPIAN: THE OPERATING SYSTEM
FOR DIGITAL TRANSFORMATION
Superior
customer
engagement
Operational
excellence
Master complex
governance and
compliance requirements
Business Value:
Technology:
Streamline complex
business process
Build beautiful
user experiences
Develop a
data-driven culture
Easily manage business
content and documents
Build a
collaborative enterprise
Rapid
Transformation
Appian’s Digital Transformation Platform provides organizations with the speed needed
to capitalize on opportunities that the digital world presents and the power to streamline
complex business processes, end-to-end.
BLUE PRISM: DIGITAL WORKFORCE
OF SOFTWARE ROBOTS
Blue Prism’s Digital Workforce of Software Robots - run by the business, but built
with IT governance and security - enables employees to focus on higher-value work
while autonomous multi-skilled software robots tirelessly perform error-free rules
based admin transactions.
Human Workforce
Digital Workforce: Powered by Software Robots
DAY TO DAY WORKLOAD
USE CASE: FINANCIAL SERVICES INSTITUTION
Customer requests to withdraw or make changes to their retirement fund.
Digital Workforce
Appian manages the end-to-end process by updating the information, sending appropriate
documentation for signature, and assuring compliance and governance requirements.
Blue Prism technology updates the information across legacy systems to ensure
speed to market, reduced processing costs and better accuracy and timeliness of response.
ProcessDocuments Collaboration Modern Experience
USE CASE: EMAIL CASE HANDLING
Customer submits a request via email.
Blue Prism intercepts the email and applies
logic to determine the appropriate response
Blue Prism escalates the case into Appian
for case management and collaboration.
Knowledge worker updates the case with the
additional information and actions required.
Blue Prism picks up the subsequent back
office actions.
Blue Prism bots are able to directly interact
with client systems to load a queue of work
The virtual workforce handles a large
percentage of cases fully automatically
Cases are escalated into and out of Appian
for case management and collaboration
Process AnalyticsCollaboration
USE CASE: GLOBAL INSURER
Customer requests new policy coverage.
Digital Workforce
Appian technology manages the new business policy underwriting,
asset management and payment processes, providing a seamless, modern, and easy experience.
Blue Prism technology eliminates costly and manual processing steps and
time consuming integration by providing a scalable, accurate and secure digital workforce.
Process Modern Experience Analytics Documents
TOGETHER, APPIAN AND BLUE PRISM CAN...
 	 Build highly efficient and automated end-to-end
business processes
 	 Provide an easy and quick way to integrate and
modernize legacy systems
 	 Reduce the errors and inefficiencies resulting
from manual and redundant tasks
ABOUT APPIAN
Appian delivers an enterprise platform for digital transformation that enables organizations to
revolutionize their customer experience, optimize their business operations, and master global
risk and compliance. Powered by industry leading Business Process Management (BPM) and Case
Management capabilities, Appian’s low-code approach can radically accelerate the time it takes to
build and deploy powerful, modern applications, on-premises or in the cloud. For more information,
visit www.appian.com.
ABOUT BLUE PRISM
Blue Prism Robotic Process Automation (RPA) software delivers the world’s most successful digital
workforce, which has executed over 1 billion transactions in our customers’ datacenters. Blue Prism
(AIM:PRSM) is trusted by a diverse range of highly successful organizations to operate in some of the
most demanding administrative environments.
Blue Prism’s RPA software delivers a digital workforce for the enterprise to eliminate high-
risk, manual, rules-based, repetitive tasks and execute business processes at scale to improve
organizational efficiency and effectiveness whilst radically reducing operating costs.
Blue Prism provides a scalable and robust execution platform for best of breed AI and cognitive
technologies and has emerged as the trusted and proven RPA platform for the digital enterprise.
Customers include BNY Mellon, Commerzbank, Nordea, ING, Westpac, Zurich, Aegon, Maersk,
Siemens, IBM, Procter & Gamble, and Nokia. With offices in Manchester, London, Miami, Chicago,
New York and San Francisco, Blue Prism is listed on the London Stock Exchange AIM market.
FACEBOOK.COM/APPIANCORPORATION
TWITTER.COM/APPIAN
YOUTUBE.COM/APPIAN
LINKEDIN.COM/APPIAN-CORPORATION
APPIAN.COM/BLOG

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Digital Transformation and Robotics Process Automation (RPA)

  • 1. STRATEGIC AUTOMATION: THE POWER OF BPM AND RPA ACHIEVE MUCH GREATER END-TO-END AUTOMATION AND RAPIDLY TRANSFORM LEGACY BUSINESS OPERATIONS INTO MODERN EXPERIENCES USING APPIAN AND BLUE PRISM.
  • 2. Reacting quickly to market opportunities and consistently producing delightful customer experiences is key to success in this fast-moving digital world. However, many organizations are stuck with complex business processes and legacy business operations that slow them down.
  • 3. APPIAN: THE OPERATING SYSTEM FOR DIGITAL TRANSFORMATION Superior customer engagement Operational excellence Master complex governance and compliance requirements Business Value: Technology: Streamline complex business process Build beautiful user experiences Develop a data-driven culture Easily manage business content and documents Build a collaborative enterprise Rapid Transformation Appian’s Digital Transformation Platform provides organizations with the speed needed to capitalize on opportunities that the digital world presents and the power to streamline complex business processes, end-to-end.
  • 4. BLUE PRISM: DIGITAL WORKFORCE OF SOFTWARE ROBOTS Blue Prism’s Digital Workforce of Software Robots - run by the business, but built with IT governance and security - enables employees to focus on higher-value work while autonomous multi-skilled software robots tirelessly perform error-free rules based admin transactions. Human Workforce Digital Workforce: Powered by Software Robots DAY TO DAY WORKLOAD
  • 5. USE CASE: FINANCIAL SERVICES INSTITUTION Customer requests to withdraw or make changes to their retirement fund. Digital Workforce Appian manages the end-to-end process by updating the information, sending appropriate documentation for signature, and assuring compliance and governance requirements. Blue Prism technology updates the information across legacy systems to ensure speed to market, reduced processing costs and better accuracy and timeliness of response. ProcessDocuments Collaboration Modern Experience
  • 6. USE CASE: EMAIL CASE HANDLING Customer submits a request via email. Blue Prism intercepts the email and applies logic to determine the appropriate response Blue Prism escalates the case into Appian for case management and collaboration. Knowledge worker updates the case with the additional information and actions required. Blue Prism picks up the subsequent back office actions. Blue Prism bots are able to directly interact with client systems to load a queue of work The virtual workforce handles a large percentage of cases fully automatically Cases are escalated into and out of Appian for case management and collaboration Process AnalyticsCollaboration
  • 7. USE CASE: GLOBAL INSURER Customer requests new policy coverage. Digital Workforce Appian technology manages the new business policy underwriting, asset management and payment processes, providing a seamless, modern, and easy experience. Blue Prism technology eliminates costly and manual processing steps and time consuming integration by providing a scalable, accurate and secure digital workforce. Process Modern Experience Analytics Documents
  • 8. TOGETHER, APPIAN AND BLUE PRISM CAN...  Build highly efficient and automated end-to-end business processes  Provide an easy and quick way to integrate and modernize legacy systems  Reduce the errors and inefficiencies resulting from manual and redundant tasks
  • 9. ABOUT APPIAN Appian delivers an enterprise platform for digital transformation that enables organizations to revolutionize their customer experience, optimize their business operations, and master global risk and compliance. Powered by industry leading Business Process Management (BPM) and Case Management capabilities, Appian’s low-code approach can radically accelerate the time it takes to build and deploy powerful, modern applications, on-premises or in the cloud. For more information, visit www.appian.com.
  • 10. ABOUT BLUE PRISM Blue Prism Robotic Process Automation (RPA) software delivers the world’s most successful digital workforce, which has executed over 1 billion transactions in our customers’ datacenters. Blue Prism (AIM:PRSM) is trusted by a diverse range of highly successful organizations to operate in some of the most demanding administrative environments. Blue Prism’s RPA software delivers a digital workforce for the enterprise to eliminate high- risk, manual, rules-based, repetitive tasks and execute business processes at scale to improve organizational efficiency and effectiveness whilst radically reducing operating costs. Blue Prism provides a scalable and robust execution platform for best of breed AI and cognitive technologies and has emerged as the trusted and proven RPA platform for the digital enterprise. Customers include BNY Mellon, Commerzbank, Nordea, ING, Westpac, Zurich, Aegon, Maersk, Siemens, IBM, Procter & Gamble, and Nokia. With offices in Manchester, London, Miami, Chicago, New York and San Francisco, Blue Prism is listed on the London Stock Exchange AIM market.