Slides from our Enabling Open Source for the Enterprise event held at the Google office in New York on June 17, 2014. Featuring speakers from Google, Acquia, Alfresco and Mulesoft with a guest presentation from Colin Bodell, CTO of Time Inc.
Maximizing Efficiency and Profitability with OnePlan’s Professional Service A...
Enabling Open Source for the Enterprise Breakfast Event in NYC - June 17, 2014
1. VAppnovation.com
CANADA HQ
152 West Hastings Street
Vancouver BC, V6B 1G8
USA HQ
3414 Peachtree Road, #1600
Atlanta Georgia, 30326-1164
UK HQ
Davidson House
Forbury Square
Reading RG1 3EU,
www.appnovation.com
info@appnovation.com
3. VAppnovation.com
• Founded as a Drupal shop in 2007 by Arnold Leung
• Privately held with ~120 FT, ~160 operating employees
• Hand selected, highly skilled, global deployed delivery team
• Broad base of customers across US, Canada, UK and Asia
• Focused on delivering Consulting Services and Application Development
• Recognized as a leader in Cross Platform and Integrated Solutions
• Extremely competitive billing rates
DELIVERING CUSTOMER SUCCESS ON OPEN SOURCE
WHO WE ARE
4. VAppnovation.com
SERVING GLOBAL CUSTOMERS FROM
AROUND THE WORLD
Vancouver
152 West Hastings Street
Vancouver BC, V6B 1G8
Atlanta
3414 Peachtree Road,
Atlanta GA, 30326-1164
London
Davidson House
Forbury Square
Reading RG1 3EU, UK
Montreal
5455 de Gaspé Avenue
Montreal, QC, H2T 2A3
5. VAppnovation.com
• High-capacity open source architectures
and system design
• Complex integrations encompassing
Drupal, Alfresco, MuleSoft, Google, and
existing line-of-business systems
• Leading edge front and back-end development
leveraging best-in-class open source
technologies, and standards
• Responsive design and development on both
desktop and mobile to ensure world-class user
experiences
CORE AREAS OF EXPERTISE
6. VAppnovation.com
Appnovation is the only
company in the world that is
an Enterprise Select Acquia
Partner, and a Platinum
Alfresco Partner.
We are also leading partners
with Mulesoft, Google,
MongoDB, Jaspersoft,
Pentaho, Hortonworks,
Amazon, etc. and provide
cross platform solutions with
PhoneGap, Sencha, and
SproutCore.
WHO WE WORK WITH
7. VAppnovation.com
Canopy, an award winning solution
founded in 2011 in an effort to help CTOs
build their open source enterprise is now:
9. VAppnovation.com
CANADA HQ
152 West Hastings Street
Vancouver BC, V6B 1G8
USA HQ
3414 Peachtree Road, #1600
Atlanta Georgia, 30326-1164
UK HQ
Davidson House
Forbury Square
Reading RG1 3EU,
www.appnovation.com
info@appnovation.com
15. Google confidential | Do not distribute
“People tend to overestimate
what can be done in one year
and to underestimate what
can be done in five or ten
years.”Amara's Law
17. Google confidential | Do not distribute
For the past 15 years, Google
has been building out the
world’s fastest, most powerful,
highest quality cloud
infrastructure on the planet.
18. Google confidential | Do not distribute
• Pioneering data center
efficiency
• Financed over 250 Megawatts
of
new wind power
• First data centers to receive
ISO
14001 certification
• 100% carbon neutral
Our Commitment to
Environmental
Responsibility
21. $2.9B in additional data center investments worldwide
Investing In Our Cloud
22. 2002 2004 2006 2008 2010 2012
Google Innovations in Software
Colossu
s
DremelMapRed
uce
SpannerGFS Big
Table
23. Images by Connie
Zhou
Wired, 'Google Throws Open Doors To Its Top Secret Data Center', October 2012
Google's
Platform"[Google's] ability to build,
organize, and operate a huge
network of servers and fiber-optic
cables with an efficiency and
speed that rocks physics on its
heels.
This is what makes Google
Google: its physical network, its
thousands of fiber miles, and
those many thousands of servers
that, in aggregate, add up to the
mother of all clouds."
- Wired
33. Linux Foundation's 2013 "Who writes Linux" report
puts Google in the Top 10 corporate contributors.
http://arstechnica.com/information-technology/2013/09/google-and-samsung-soar-into-list-of-
top-10-linux-contributors/
Giving back, open
development
"Google's been doing work all over the kernel (networking,
security, scheduler, cgroups), all good stuff."
– Greg Kroah-Hartman
38. Virtual machines are great!
But how will you configure and manage them?
Putting your VMs to
work...
39. Compute Engine is a great fit for up and coming
technologies
such as Docker, CoreOS, and more...
...and other Open
Source tools
40. Images by
Connie Zhou
cloud.google.c
om
What's Next?
• Always more Google Cloud Platform
Features coming...
• We would love to collaborate with you!
• http://googlecloudplatform.github.io/
• http://github.com/erjohnso
41. Google and Containers
Everything at Google runs in a
container.
Internal usage:
• Resource isolation and
predictability
• Quality of Services
• batch vs. latency
sensitive serving
• Overcommitment (not for GCE)
• Resource Accounting
We start over 2 billion containers
per week.
Image: "Container" glynlowe CC-BY-2.0 https://www.flickr.com/photos/glynlowe/10921733615
43. Next Steps
Launch a container VM:
developers.google.com/compute/docs/conta
iners
Talk to Googlers:
Here at GlueCon
DockerCon June 9-10, Google I/O June
25-26
Send us comments/ideas:
Discussion group:
groups.google.com/forum/#!forum/google
-containers
IRC:
#google-containers on irc.freenode.net
Stack Overflow:
Use "google-compute-engine" and
"docker" tags
44. VAppnovation.com
CANADA HQ
152 West Hastings Street
Vancouver BC, V6B 1G8
USA HQ
3414 Peachtree Road, #1600
Atlanta Georgia, 30326-1164
UK HQ
Davidson House
Forbury Square
Reading RG1 3EU,
www.appnovation.com
info@appnovation.com
49. 49
Acquia: the Digital Business Company
• Example customers include
Twitter, Mercedes-Benz, Warner
Music, Stanford University,
Cisco, Puma
• Empowering companies to
deliver great digital experiences
that integrate content, community
and commerce
• More than 440 employees,
4,000 customers; Deloitte Fast
500 fastest-growing private
company
Key Verticals
• Financial Services
• Healthcare
• Higher Education
• High Technology
• Life Sciences
• Media & Entertainment
• Non-profit / NGOs
• Public Sector
50. 50
Acquia, the Digital Business Company
Continuous Delivery
Cloud
Platform
Digital Engagement
Services
52. 52
Group Collaboration
User Generated
Content
Activity Streams
Drupal is a Unified, Open Source Platform for
Content, Community, and Commerce
Easy and Fun Content Authoring
Pre-Built Integrations
Presentation Layer
Globalization and
Localization
Multi-channel Delivery Optimize online shopping
across channels and devices
Integrations with 3rd Party
Commerce PlatformsProduct CatalogsShopping Carts,
Orders, and Payment
Processing
53. 53
What Are Some Common
Misconceptions about Open
Source?
And How Do Proprietary
Vendors Compete?
56. 56
Top 5 Myths About Open Source
1. Open Source is just for simple use cases
2. Open Source isn’t secure
3. Open Source won’t scale
4. Open Source requires tribal knowledge
5. Open Source is more expensive
62. Over 50% of the Top Media and Entertainment
Companies
Over 130 Nations 7 of 8 Top Universities
Drupal Dominates the Enterprise
63. 9 of 12 Top Technology
Companies
33% of Largest Life
Sciences Companies
50% of Top 15 Financial
Services Companies
Others
Drupal Dominates the Enterprise
68. 68
“One interviewee from a global pharmaceutical organization
believed that his open source WCM solutions
were more secure than proprietary ones …
Many also feel that the open code base is a particular
advantage, as it allows organizations to explore potential
security vulnerabilities.”- Forrester Research
69. 69
“Continuous and broad peer review,
enabled by publicly available source code,
supports [our] software reliability and
security efforts”
- David M. Wennergren, Department of Defense CIO
“Clarifying Guidance Regarding Open Source Software”
72. 72
Open Source Powers the Enterprise at
Massive Scale
Digital Experiences Drupal
Big Data Hadoop
Enterprise Content
Management
Alfresco
Operating System Linux
Enterprise
Integration
MuleESB
79. 79
Market Presence 1,500,000+ sites
Global Adoption 196 countries
Extensive Capabilities 23,000+ modules
Broad Community 1,000,000+
members
Active Development 28,000+ developers
Drupal is the Largest
Open Source Platform in the World
2X the size of Linux developer community
81. 81
“As one Forrester Customer told us, We had some
concerns about support with open source, but we felt like
a commercial company like Acquia could make up for that
and give us the support we need.”
- Forrester Research
86. 86
Example 3 Year Total Cost:
Drupal vs. Proprietary Web CMS
Proprietary CMS
e.g. Sitecore or
Adobe Year 1 Year 2 Year 3 Total
License $200,000 $0 $0
Implementation
Services $200,000 $20,000 $20,000
Maintenance $40,000 $40,000 $40,000
Hosting $40,000 $40,000 $40,000
Total $480,000 $100,000 $100,000 $680,000
Drupal Year 1 Year 2 Year 3 Total
Drupal $0 $0 $0
Implementation
Services $150,000 $15,000 $15,000
Acquia Cloud $60,000 $60,000 $60,000
Total $210,000 $75,000 $75,000 $360,000
87. Projected 5 year savings by
migrating 55 websites from legacy
OpenText Vignette to Drupal$4.7M
95. 95
Resources
• Georgia.gov case study
– https://www.acquia.com/resources/case-
study/georgiagov
• Pfizer – Building a Global Digital Platform on
Drupal
– https://www.youtube.com/watch?v=oCMOTh-CtzE
• Try Drupal on Acquia Cloud Free
– https://acquia.com/free
97. VAppnovation.com
CANADA HQ
152 West Hastings Street
Vancouver BC, V6B 1G8
USA HQ
3414 Peachtree Road, #1600
Atlanta Georgia, 30326-1164
UK HQ
Davidson House
Forbury Square
Reading RG1 3EU,
www.appnovation.com
info@appnovation.com
103. The Market Today
“We have our legacy ECM system in place, heavily
customized and integrated into our existing systems
and infrastructure, all users trained”
However beneath the surface
“We have spent a fortune customizing and
integrating our proprietary system, upgrades are a
nightmare with an unsustainable TCO. Users are
finding ways to work around system as it is
cumbersome, not intuitive and external collaboration
is a constant challenge.”
104. Content Management Today
Needs to Balance
Users
• Want cloud and mobile
access
• Easy for users to adopt &
work where they are, when
they can
• Content sharing inside &
outside the enterprise
I just want to get my job
done…
Companies
• Want control
• Provision security policy
• Integrate with existing
systems and corporate
investments
• Customized to business need
We just need to protect the
company assets…
105. New Way to Work
• Old Brittle, Monolithic
• Content
• Rigid
• On-Premise
• Proprietary
• Closed Architecture
• Implemented by IT
• Waterfall
• New, Modern Stack
• Content & Context
• Open
• Cloud & Hybrid
• Open
• Modern Architecture
• Implemented by User
• Agile
Old Way New Way
109. vs. traditional ECM
Traditional ECM
Expensive
Complex
Monolithic
Alfresco – Simple + Smart
Simple to Configure, Deploy & Use
• Apps & interfaces people want to use
• Modern architecture
• Mobile, cloud & hybrid – customers choose flexibility and control
Open
• Innovation & Interoperability
• Open Standards support enables integration with new & existing
systems
110. vs. cloud-only file sharing
Cloud-only file sharing…
• Limited IT control & enterprise experience
• Limited integration with enterprise content & systems
• Limited support for metadata & process
• Limited support for compliance, records management
Alfresco – Simple + Smart
Smart for the Enterprise
• Configurable business processes & metadata
• In the cloud, on-prem or hybrid – business chooses simplicity and
control
• Manage full content lifecycle & business process with records
management & business process management
113. Simple Smart
Connected Control
Hybrid Cloud
Hybrid
60%
Social
Collaborative
File Sharing
Personal Work
CRM
HCM
SMB
20%
Our approach focuses
on the end user.
in the cloud
ERP
Legal
Secure
DOD
Backup
Compliance
+ on-premise
20%
Delivers all the value
that ECM provides.
118. Market Driven 2014 Themes
Consumer
-ization of
IT
Increasing
Content
Velocity
Increasing
Security &
Efficiency
Work from
Anywhere
119. Market Driven 2014 Product Themes
• Content Encryption
• Reports & Analytics
• “Sparta” Apps
• Activiti BPM
• Hybrid ECM
• New iOS &
Android
• Desktop Sync
• Mobile SDK &
MDM Certification
• Outlook Integration
• Digital Asset Mgmt.
• Records Mgmt.
•Live Search
•Filtered Search
•Previews (HTML)
•Easy Sharing
Consumer
-ization of
IT
Increasing
Content
Velocity
Increasing
Security &
Efficiency
Work from
Anywhere
120. Cloud First
Most new functionality will be
available in Alfresco Cloud
first…
Examples:
+ Live Search
+ Filtered Search
+ HTML5 Content Previews
… then rolled into the next on-
premise release
127. Alfresco Community
• Grow our ecosystem
• Bring external contributions back
• Developer Evangelism
• Influencer Engagement
• Build the Open Source Community
• Explain the Value of Paid Offerings
128. How We Help Our
Community
Individual assistance
Content
Recognition
Summit
Community Meet-ups
Tech Talk Live
Hack-a-thons
Social Channels
Forums/Wiki/Developer API Portal
129. Global Campaign – Alfresco Summit
San Francisco 9/23-
25
London 10/7-9
131. “What differentiates Alfresco is
that it has the full ECM functions
that companies rely upon for high-
value documents and processes,
plus a cloud element that is fast
to deploy.”
Alan Pelz-Sharpe
Research Director, Content Management &
Collaboration
451 Research
Simple Smart
in the cloud
+ on-premise
132. “Alfresco has…an increased number and diversity of partners for consulting and
implementation. This partnering strategy has increased Alfresco's footprint and
helps it achieve significant additional presence in a range of industries.”
“A core strength of Alfresco continues to be the openness of its platform.
Alfresco remains in the Visionaries quadrant due to its embracing open standards,
including Content Management Interoperability Services (CMIS).”
Alfresco has kept abreast of market developments by providing hybrid cloud
synchronization.
Alfresco continues to be the only vendor with an open-source ECM offering in this
Magic Quadrant.
Alfresco Positioned as Visionary
Gartner Magic Quadrant, Q3 2013
(5 years in a row)
Source: Magic Quadrant for Enterprise Content Management
Published: 23 September 2013
Available at: www.alfresco.com/Gartner
135. VAppnovation.com
CANADA HQ
152 West Hastings Street
Vancouver BC, V6B 1G8
USA HQ
3414 Peachtree Road, #1600
Atlanta Georgia, 30326-1164
UK HQ
Davidson House
Forbury Square
Reading RG1 3EU,
www.appnovation.com
info@appnovation.com
137. VAppnovation.com
CANADA HQ
152 West Hastings Street
Vancouver BC, V6B 1G8
USA HQ
3414 Peachtree Road, #1600
Atlanta Georgia, 30326-1164
UK HQ
Davidson House
Forbury Square
Reading RG1 3EU,
www.appnovation.com
info@appnovation.com
139. Driving Open Source Adoption in the
Enterprise: DCMS
Colin Bodell & Hugues Hervouet
Time Inc. Confidential 140
140. Commodity
Specialized
Core
Critical
Many vendors
Not business
differentiating
Low-no cost of change
Low degree of control
Multiple vendors
Moderate-high cost
of change
High degree of
control
Must own and operate
Very high cost of change
“Secret Sauce” business
differentiating
141. Commodity
Specialized
Core
Critical
3rd Party
Arms-length,
transactional relationship
3rd Party
Close-relationship
Roadmap aware
Self-built and/or Open
Source
Time Inc. owned and operated
Majority of investment & staff
time
143. Why DCMS?
• Over ten different CMS’s
o Support Complexity
o Content Sharing Complexity
o Non-transferable editorial skill sets
• Obsolete CMSs
144
144. DCMS Selection Process
• Evaluated current state
• Gathered capability requirements
• Reviewed market offerings
o 3rd Party license solutions
o Open Source
145
145. The current systems worked but required time and
effort, and as a result we were slow to market
146
Today
Innovative /
Entrepreneurial
Stable /
Reliable
Ease of
Access
Risk
Aversion
Partner
Focused
Consumer
Focused
Cost
Focused
Revenue
Focused
Employee
Focused
Consistency
of Workflow
Current State
Strengths
Ability and
willingness to
leverage 3rd
parties
Stable systems
“they work”
Structured testing
Supports a large
number of partner
integration
Current State
Concerns
Long release
cycles
Slow to implement
new ideas
Few documented
processes
Unable to easily
leverage content
Multiple steps to
access editorial
tools
Lack of consistent
digital workflow
Limited ability to
test new revenue
and products
Complex and
dated
development tools
Fast / Adaptable
146. Captured capability needs and developed design
considerations to evaluate CMS products
147
Developed Design
Considerations
Captured Future State Capability Needs
Interviewed key
stakeholders
Facilitated workshops
Reviewed Time Inc.
documents
Conducted product
research
Identified Solution Challenges
Prefer common approach across titles
Leveraging content is an enabler to business
growth
Flexible, scalable, with little development
Leverage larger development community
Cost effective
Speed to benefits
Future
State
Solution
Options
Implement-
ation
Architectural
Framework
Functional
Capabilities
Non
Functional
Future
Scenarios
Persona
Test
Cases
(see appendix for definitions)
147. The CMS solution needs to enable Time Inc. to be
fast, flexible and entrepreneurial, even if that
means taking on additional deployment risks
148
Today Desired
Innovative /
Entrepreneurial
Fast / Adaptable
Stable /
Reliable
Ease of
Access
Risk
Aversion
Partner
Focused
Consumer
Focused
Cost
Focused
Revenue
Focused
Employee
Focused
Future Capability
Needs
Fast and more
frequent releases to
improve speed to
market
Dynamic
integration of
services and
partners
Capture and
publish content
anywhere
Take on more risk to
increase speed to
market
Future Capability
Needs
Enable content up
sell, cross sell and
bundling
Rapidly create
premium products
Leverage content
across titles
Create contributor
and leverage
networks
Leverage active
solution
development
community
Ease development
of new and
personalized
services
Consistency
of Workflow
148. Why not Homegrown?
Swiftly rejected:
• High cost of development
• Time-to-develop exceeded timeframe for
required solution
• Staff focused on day-to-day business vs
building new tools
149
149. Evaluated CMS products against
design considerations
150
Evaluated and Filtered 54 CMS Platforms
.NET Language
No Publishing
Custom
Too Small
Limited Functionality
Filtering Criteria
Acquia Drupal
Adobe CQ5
Alterian
Atex
CoreMedia
Crowdfusion / Ceros
CrownPeak Technology
Documentum (EMC)
Dynamicweb
Eidos Media / Methode
Ektron
EPiServer
e-Spirit (FirstSpirit)
ExpressionEngine
GOSS ICM
Hannon Hill
HP-Autonomy
IBM WCM 8.0
Ingeniux
Kentico
Limelight Networks
Microsoft Sharepoint
OmniUpdate
OpenText
Oracle UCM
Oracle Webcenter (FatWire)
PaperThin
SDL Tridion
Sitecore
Squiz Matrix
Telerik - Sitefinity
Terminalfour Site Manager
Vivvo
VYRE
WordPress VIP
Commercial
Alfresco
Django CMS
DotNetNuke
Drupal
Enonic
eZ Publish
Hippo
Joomla
Magnolia
OpenCms
Plone
TYPO3
Vizrt
WordPress
OpenSource
AOL
OMG
Time Inc. Custom
TIPS
Turner CMS3
Custom
Adobe CQ5
Alfresco
Drupal
Short-List
Acquia Drupal
Adobe CQ5
CoreMedia
Eidos Media / Methode
WordPress VIP
Alfresco
Drupal
WordPress
CommercialOpen
150. Although the short-list CMS met Time Inc.’s functional
needs, only Drupal can be extended to meet its
overall needs
Extensive ‘out-of-the-box’
functionality
Modular, flexible and extensible
platform
Open source with large vibrant
community
Existing Drupal skills at Time Inc.
Enables Time Inc.’s technology
vision
151
Drupal
Digital
CMS
Solution Options Implementation
Architectural
Framework
Functional
Capabilities
Non Functional
Future ScenariosPersona
Test
Cases
Drupal can be extended to meet
Time Inc.’s overall needs
151. Extended and Enhanced Drupal
CMS to become DCMS
• Drupal did not meet all our functional
requirements
• Complex editorial functional requirements
• We didn’t have the right expertise yet
• Needed to be fast-to-market
• Hired Drupal Professional Services firm
o Appnovation for editorial UI
o Other companies for migration of old CMS’
152
154. Why Open Source vs. Commercial?
• Flexibility
o Open Source can be extended to support
enterprise requirements
o Never a “hostage” to a vendor’s roadmap
• Speed to market
o Open Source faster to offer new features driven
by market demand
• Cost
o No licensing costs
155
155. Why Open Source vs. Commercial?
• Supportability
o Out of the box feature set
o Large development community
o Commercial vendors offer maintenance and
expertise
o We are not alone…….
Time Inc. Confidential 156
156. Driving Open Source Adoption in the
Enterprise: DCMS
Colin Bodell & Hugues Hervouet
Time Inc. Confidential 157
157. VAppnovation.com
THANK YOU
James Heise
Sr. Director, Global Business Development
james@appnovation.com
CANADA HQ
152 West Hastings Street
Vancouver BC, V6B 1G8
USA HQ
3414 Peachtree Road, #1600
Atlanta Georgia, 30326-1164
UK HQ
3000 Hillswood Drive
Hillswood Business Park
Chertsey KT16 0RS, UK
www.appnovation.com
info@appnovation.com