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Social Media StrategiesMore Than Post & Pray BSHRM & BRN  September 27, 2011 @alexputman#bhamshrm  #brn_birmingham
Agenda ,[object Object]
Strategy
Talent Identification
Community Engagement
Integration of other Platforms
Engagement / Building Communities
Candidate Experience
Digital Body Language
Source passive candidates
Keys platforms in your strategy,[object Object]
Discussed their likes/dislikes
Identified what they do (more than job)
Presented an opportunity
Engagement:  spoke with this person (not “to” or “at”)
Trust:  gained trust through reputation
Candidate:  not “seeking” a candidate, just engaging a community!I now have one candidate in 3 minutes of engagement!
Hiring Routine Receive Requisition | Post | Resumes Roll In How many people have a documented Recruiting Strategy/Plan (for getting hires)?
Statistics Don’t Lie According to data from the Bureau of Labor and Statistics, here is the breakdown of job seeker status: ,[object Object]
34% not looking
20% casually looking
14% actively lookingHow are you engaging the missing 86%?
Do you have a documented Social Media Recruiting Strategy/Plan?
Social Technology There are great technologies to help you develop and run successful social programs for your end users (candidates in our case).  But, the right technology won’t do much for you unless based on:  sound strategy aligned to your business goals  effectively enabled across your organization by have engaging and relevant stories to tell
3 Keys to Social Media Key Question:  What does the business want or need? Strategy:  plan that marries your business objectives and your business insights to your user (candidates) Enablement:  active commitment to becoming a social business, make the social component a part of the company DNA Content:  Storytelling!  What your saying must pass the “Who gives a crap” test!
How Are You Currently Using Social Media? ,[object Object]
70% of information goes unread
Only appears in the stream of your followers
Post jobs to LinkedIn profile status
Short viewable shelf life
Who sees it?
Post to all your friends on Facebook
Post in your G+ Stream,[object Object]
Goals
Business Statement
Identify target audience
Benchmarks
Tracking,[object Object]
Mission Statement “Begin with the end in mind” - Stephen Covey ,[object Object]
What do I want this to look like in the end?
“Keep it real”, will I really engage people
Is it just a sourcing tool?
Doing it because all the cool kids are?,[object Object]
“Big 3” Mission Statements 	Drive professional human resources 	conversation, engage business minded 	users and answer questions by human 	resources professionals. Engage and share information via links 	from other corporate platforms. Engage members of our communities on a 	personal level.
Goals ,[object Object]
Attack Plan
What do I know about social media?Rank each platform ,[object Object]
What skills do I need to master?
What other resources should I use?
Is this the best way to do it, or is there some other way?,[object Object]
Timetable:  Create a set of workable goals focused on end result.,[object Object]
Goals ,[object Object]
Cross pollinate content to other social media communities for other corporate platforms.
 Provide a calendar of events for members and non-members of corporate communities.
Promote revenue generating events.
Conversation on HR related topics and business questions.
Promote membership opportunities and reasons to be member of overall organization (4,400 members on LI only 2,500 paid memberships),[object Object]
live tweet events
provide #hashtags for engagement
Drive content from blog and discussions in other platforms
Cross tweet other corporate related content and relevant industry/related content
ERE
SHRM National / Regional SHRM Groups,[object Object]
Encourage personal interaction/connections with corporation visually.
Provide pictures and video of meetings, charity, community work and other events.
Provide a calendar of key events to drive attendance to functions.
Highlight blog content, key questions and conversations from other platforms.,[object Object]
Mission and goals should be condensed into this statement.
Your social media content should reflect this statement.,[object Object]
“Big 3” Business Statement 	The LinkedIn community is a 	platform of 	business minded HR professionals providing 	peer to peer questions and answers.  	Drive engagement to other corporate	platforms 	Our Facebook page is designed to showcase 	our company and provide a visual of the 	group and their interactions
Types of Social Media Users
Target Audience Who are you trying to reach? Jobseekers People with certain skills People who know people with certain skills Communities of people with B&C Influencers/mouthpiece for your organization
Share Your Target Audience
“Big 3” Target Audience 	HR professionals with a business mindset vs. a more 	“social” platform.   	Users may not be as apt to utilize personal networks 	such as Facebook or Twitter. 	HR Professionals / potential corporation members Highly active users of social media (power 	users) 	Evangelist  Engaged users of company 	HR Professionals seeking a personal connection with 	company
Benchmark  ,[object Object]
Are people engaged? Not  just about the “likes”
# users
# of shares
Mentions of your platforms

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