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Marketing to Your Customer's Brain Our brains are hard-wired with preferences and behaviors that every marketer needs to understand. For years, Roger Dooley, Author and Founder of Dooley Direct has been writing about how to use brain and behavior research to improve marketing, advertising, and sales process. In this webcast, Roger talk about the latest neuromarketing research that will help you understand how to market directly to your customer's brain. Some of the highlights are: > Pricing strategies that increase sales of your most profitable products > How the images and even fonts in your ads and on your website can help  (or hurt!) you  > How to boost the memorability of your brand > The copywriting technique with the biggest brain impact
Marketing to Your Customer's Brain Presenters: Roger Dooley, Author and Founder, Dooley Direct Alli Libb, Moderator, American Marketing Association Sponsored by:  The audio portion of today’s presentation is available via broadcast audio.  You can also dial in to hear audio:  Participants (US & Canada, Toll Free): 800.945.9434 Participants (International): +1 212.231.2907
Changing the Game: Innovations for Future Success February 9, 2012 A Half Day Online Summit Learn more at  marketingpower.com/ChangingTheGame
Housekeeping Items Recording and Slides A recording of this presentation and a link to the slides will be sent via email Videos Video will be played during today’s webinar. To ensure that you can hear the audio, make sure that your computer speakers are turned up. Keep in mind that if you are listening via a phone line, you will not be able to hear the audio. If you run into technical problems and cannot view video during the conference, it will be captured via the recorded version of today’s presentation. Twitter  Please reference hash tag:  #AMAAquent , when tweeting about this webinar
 
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Marketing to Your Customer’s Brain AMA/Aquent Webcast January 18, 2012 Roger Dooley   Dooley Direct, LLC NeuroscienceMarketing.com Brainfluence.com [email_address] @rogerdooley
Most Marketing Fails. @rogerdooley #AMAAquent
 
“ Half my advertising is wasted…”
“ Half my advertising is wasted…” “… if only I knew which half!” @rogerdooley #AMAAquent
95%  of New Products
95%  of New Products (Acupoll) @rogerdooley #AMAAquent
98%  of Direct Mail
98%  of Direct Mail (DMA) @rogerdooley #AMAAquent
98%  of Emails
98%  of Emails (DMA) @rogerdooley #AMAAquent
20%  of Ad Campaigns
20%  of Ad Campaigns @rogerdooley #AMAAquent
20%  of Ad Campaigns
20%  of Ad Campaigns
 
Wanamaker guessed TOO LOW! @rogerdooley #AMAAquent
Project Impact 2008 Research: “Stores too cluttered”
Real Impact :  -$1.85 Billion Source: DailyArtifacts.com, Phil Terry
Project Impact 2010 Research: “Want more products”
Asking Questions? @rogerdooley #AMAAquent
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[object Object],[object Object],[object Object],[object Object],Memory Changed @rogerdooley #AMAAquent
[object Object],[object Object],[object Object],[object Object],Memory False
 
@rogerdooley #AMAAquent
Focus Groups @rogerdooley #AMAAquent
Why did you buy that?
Why did you buy that? ,[object Object],[object Object],@rogerdooley #AMAAquent
 
 
 
Iceberg:  88% Hidden   (Lakoff & Johnson) Mind:  95%  Subconscious @rogerdooley  #AMAAquent
Neuromarketing @rogerdooley
 
@rogerdooley #AMAAquent
(from  Deliver  mail marketing magazine)
[object Object],@rogerdooley #AMAAquent
[object Object],[object Object],@rogerdooley #AMAAquent
[object Object],[object Object],[object Object],@rogerdooley #AMAAquent
[object Object],[object Object],[object Object],@rogerdooley #Brainfluence
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],@rogerdooley
fMRI Photo: wisc.edu
fMRI ,[object Object],[object Object],[object Object],[object Object],[object Object],Photo: stanford.edu
VIDEO  NEXT
fMRI Analysis @rogerdooley #AMAAquent
GoDaddy Girl:  1 Neuroscientists:  0 @rogerdooley #AMAAquent
Sands Research EEG Cap @rogerdooley #AMAAquent
Neurofocus Mynd @rogerdooley #AMAAquent
Innerscope Biometric Belt @rogerdooley #AMAAquent
EEG in Action Eye Tracking EEG
VIDEO  NEXT
http://sandsresearch.com/
Facial Coding ,[object Object],[object Object],[object Object],Sensory Logic @rogerdooley #AMAAquent
VIDEO  NEXT
Sensory Logic @rogerdooley #AMAAquent
Facial Coding Sensory Logic @rogerdooley #AMAAquent
Facial Coding Sensory Logic @rogerdooley #AMAAquent
Automated Facial Analysis ,[object Object],[object Object],[object Object],Photo via BBC.co.uk @rogerdooley #AMAAquent
Rapid Response Choice “emotionally evocative images” Source: Forbes Consulting
Latency Response Source: Buyology Inc. @rogerdooley #AMAAquent
Latency Response Source: Buyology Inc. @rogerdooley #AMAAquent
Try an implicit association test: rgr.cc/w82nR9  (redirects to: https://implicit.harvard.edu/implicit/demo/  ) @rogerdooley #AMAAquent
[object Object],[object Object],[object Object],@rogerdooley #AMAAquent
 
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Socializing? image credit: jessicaswanson.com
The Ultimatum Game @rogerdooley #Brainfluence
Ultimatum Game Results
Effect of Social Conversation @rogerdooley #AMAAquent
[object Object],@rogerdooley #AMAAquent
Neuromarketing
€  $
@rogerdooley #AMAAquent
€  $ @rogerdooley #AMAAquent
[object Object],@rogerdooley #AMAAquent
Decoy Marketing @rogerdooley #AMAAquent
Subscription Offer A $59 – Internet Only  $125 – Internet & Print    Source: Dan Ariely @rogerdooley #AMAAquent
Subscription Offer A $59 – Internet Only  (68) $125 – Internet & Print  (32) Predicted Revenue –  $8,012 Source: Dan Ariely @rogerdooley #AMAAquent
Subscription Offer B  $59 – Internet Only  $125 – Print Only  $125 – Internet & Print  Source: Dan Ariely @rogerdooley #AMAAquent
Subscription Offer B $59 – Internet Only  (16) $125 – Print Only  $125 – Internet & Print  (85) Predicted Revenue –  $11,444 Source: Dan Ariely @rogerdooley #AMAAquent
[object Object],@rogerdooley #AMAAquent
More Decoy Marketing @rogerdooley #AMAAquent
@rogerdooley #AMAAquent
@rogerdooley @rogerdooley #AMAAquent
[object Object],@rogerdooley #AMAAquent
Simple Fonts  Convince @rogerdooley #AMAAquent
Simple Fonts  Convince @rogerdooley #AMAAquent
Simple Fonts  Convince @rogerdooley #AMAAquent
[object Object],@rogerdooley #AMAAquent
 
Marketing to Your Customer’s Brain AMA/Aquent Webcast January 18, 2012 Roger Dooley   Dooley Direct, LLC NeuroscienceMarketing.com Brainfluence.com [email_address] @rogerdooley
Questions and Answers  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You for your Participation!  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Aquent/AMA Webcast: Marketing to Your Customer's Brain

Editor's Notes

  1. In addition to AMA webcasts - Did you know that AMA also offers virtual events?   Coming up on February 9, we invite you to attend Changing the Game: Innovations for Future Success.   Innovation is necessary to succeed. But in today’s marketplace, change is rapid, to say the least. How do you keep up with the ever evolving landscape? Better yet, how do you move beyond “keeping up” to being in front of trends? Featuring hard-hitting keynotes featuring Jeffrey Hayzlett and Brian Solis, this virtual forum will give you an opportunity to learn from leading business experts on how to help your team embrace the business changes snd drive innovation in your organization. Visit marketingpower.com/ChangingTheGame for more information and to register!
  2. Aquent's marketing practice helps some of the world's biggest brands find talented marketing contractors to achieve their goals. Talk to Aquent about how you can utilize contractors for specialized skills or to tackle fast approaching deadlines.  Visit aquent.com to learn more.
  3. Roger Dooley is a marketing speaker, author of Brainfluence: 100 Ways to Persuade and Convince Consumers with Neuromarketing , and publisher of the blog Neuromarketing .  He is the founder of Dooley Direct, a marketing consultancy, and co-founded College Confidential, the leading college-bound website. Dooley spent years in direct marketing as the co-founder of a successful catalog firm and director of corporate planning for a Fortune 1000 company.