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Sure-Fire Ways to Derail Your
Root Cause Analysis Program
TOP6
© ARMS Reliability
These top 6 sure-fire ways to derail your
RCA program will help you identify
your obstacles, and allow you to develop
a pl...
1
Don’t use it
© ARMS Reliability
The organization commits to the
training, creates an expectation
of use but ends up not following
through on commitments.
...
It is very frustrating for employees
when their expectations are raised
© ARMS Reliability
It is very frustrating for employees
when their expectations are raised
but they are not given the
time to apply their new...
2
Don’t
support it
© ARMS Reliability
RCA Programs require structures that
© ARMS Reliability
RCA Programs require structures that
support the training,
© ARMS Reliability
RCA Programs require structures that
support the training, that mentor
© ARMS Reliability
RCA Programs require structures that
support the training, that mentor
and provide feedback on the
journey towards applica...
Having these structures in place will
subsequently define exactly when an
investigation needs to take place.
© ARMS Reliab...
Without support for the chosen process the
expected outcomes are rarely delivered.
© ARMS Reliability
Without support for the chosen process the
expected outcomes are rarely delivered.
EXPECTATION
Infinity Bridge, Stockton-o...
Without support for the chosen process the
expected outcomes are rarely delivered.
EXPECTATION OUTCOME
Infinity Bridge, St...
3
Don’t
implement
solutions
© ARMS Reliability
The requirements for corrective action
have not been imposed
© ARMS Reliability
The requirements for corrective action
have not been imposed
and therefore the
problem event has recurred.
© ARMS Reliabil...
Why would employees want to
facilitate or be involved in RCAs
© ARMS Reliability
when history indicates that
nothing happens from the efforts
expended in this pursuit?
© ARMS Reliability
4
Only
implement
soft solutions
© ARMS Reliability
Why are the soft controls
implemented instead of
the hard controls?
© ARMS Reliability
Perhaps it’s because soft
solutions don’t cost much
and can be easily implemented,
© ARMS Reliability
Perhaps it’s because soft
solutions don’t cost much
and can be easily implemented,
Cheap & easy fix
© ARMS Reliability
Perhaps it’s because soft
solutions don’t cost much
and can be easily implemented,
creating an image
that the organization...
However there is
certainly no guarantee of
preventing recurrence of
the problem if only the soft
controls are implemented....
5
Continue
to blame
people
© ARMS Reliability
The easy way out is to point
the finger at somebody.
© ARMS Reliability
The easy way out is to point
the finger at somebody.
But will knowing
who did it,
actually prevent
recurrence of
the probl...
You must ask a different question;
© ARMS Reliability
how do we control what people do?
© ARMS Reliability
You can control them,
© ARMS Reliability
You can control them,
or more correctly their actions,
© ARMS Reliability
You can control them,
or more correctly their actions,
by executing the following:
© ARMS Reliability
Train the staff
members.
© ARMS Reliability
Put in the right
procedures
and protocols.
© ARMS Reliability
Provide clear
guidelines into what
they can or can’t do.
© ARMS Reliability
Create standard
work instructions
for everyone to
follow and clearly
establish the
rules that must
be adhered to.
© ARMS R...
6
Don’t
measure
anything
© ARMS Reliability
When management doesn’t implement or
audit a process for completed RCAs
© ARMS Reliability
When management doesn’t implement or
audit a process for completed RCAs
it sends a strong
message that
there is little or
...
6
Don’t
measure
anything
Can you identify with some
of these obstacles?
1
Don’t use it
5
Continue
to blame
people
3
Don’t
...
Want to learn more about how to set up
your RCA program for success?
© ARMS Reliability
WE CAN HELP
© ARMS Reliability
WE CAN HELP You
© ARMS Reliability
ARMS Reliability can cover all your RCA needs
© ARMS Reliability
ARMS Reliability can cover all your RCA needs
A range of training courses
available for: Participants,
Managers, Facilitat...
ARMS Reliability can cover all your RCA needs
A range of training courses
available for: Participants,
Managers, Facilitat...
ARMS Reliability can cover all your RCA needs
A range of training courses
available for: Participants,
Managers, Facilitat...
ARMS Reliability can cover all your RCA needs
A range of training courses
available for: Participants,
Managers, Facilitat...
ARMS Reliability can cover all your RCA needs
A range of training courses
available for: Participants,
Managers, Facilitat...
ARMS Reliability can cover all your RCA needs
A range of training courses
available for: Participants,
Managers, Facilitat...
View our free on-demand webinar to gain
insights and tactics on how to ensure your
RCA program delivers value
© ARMS Relia...
www.apollorootcause.com
info@apollorootcause.com
LETS START A CONVERSATION
© ARMS Reliability
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Top 6 Sure-Fire Ways To Derail Your RCA Program

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These top 6 sure-fire ways to derail your RCA program will help you identify your obstacles, and allow you to develop a plan to overcome them.

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Top 6 Sure-Fire Ways To Derail Your RCA Program

  1. 1. Sure-Fire Ways to Derail Your Root Cause Analysis Program TOP6 © ARMS Reliability
  2. 2. These top 6 sure-fire ways to derail your RCA program will help you identify your obstacles, and allow you to develop a plan to overcome them. © ARMS Reliability
  3. 3. 1 Don’t use it © ARMS Reliability
  4. 4. The organization commits to the training, creates an expectation of use but ends up not following through on commitments. © ARMS Reliability
  5. 5. It is very frustrating for employees when their expectations are raised © ARMS Reliability
  6. 6. It is very frustrating for employees when their expectations are raised but they are not given the time to apply their new skills in the workplace. © ARMS Reliability
  7. 7. 2 Don’t support it © ARMS Reliability
  8. 8. RCA Programs require structures that © ARMS Reliability
  9. 9. RCA Programs require structures that support the training, © ARMS Reliability
  10. 10. RCA Programs require structures that support the training, that mentor © ARMS Reliability
  11. 11. RCA Programs require structures that support the training, that mentor and provide feedback on the journey towards application of excellence. © ARMS Reliability
  12. 12. Having these structures in place will subsequently define exactly when an investigation needs to take place. © ARMS Reliability
  13. 13. Without support for the chosen process the expected outcomes are rarely delivered. © ARMS Reliability
  14. 14. Without support for the chosen process the expected outcomes are rarely delivered. EXPECTATION Infinity Bridge, Stockton-on-Tees, England, United Kingdom Source: http://www.tonyworobiec.com/infinity-bridge-stockton © ARMS Reliability
  15. 15. Without support for the chosen process the expected outcomes are rarely delivered. EXPECTATION OUTCOME Infinity Bridge, Stockton-on-Tees, England, United Kingdom Source: http://www.tonyworobiec.com/infinity-bridge-stockton © ARMS Reliability
  16. 16. 3 Don’t implement solutions © ARMS Reliability
  17. 17. The requirements for corrective action have not been imposed © ARMS Reliability
  18. 18. The requirements for corrective action have not been imposed and therefore the problem event has recurred. © ARMS Reliability
  19. 19. Why would employees want to facilitate or be involved in RCAs © ARMS Reliability
  20. 20. when history indicates that nothing happens from the efforts expended in this pursuit? © ARMS Reliability
  21. 21. 4 Only implement soft solutions © ARMS Reliability
  22. 22. Why are the soft controls implemented instead of the hard controls? © ARMS Reliability
  23. 23. Perhaps it’s because soft solutions don’t cost much and can be easily implemented, © ARMS Reliability
  24. 24. Perhaps it’s because soft solutions don’t cost much and can be easily implemented, Cheap & easy fix © ARMS Reliability
  25. 25. Perhaps it’s because soft solutions don’t cost much and can be easily implemented, creating an image that the organization is actively doing something about the problem. Cheap & easy fix © ARMS Reliability
  26. 26. However there is certainly no guarantee of preventing recurrence of the problem if only the soft controls are implemented. © ARMS Reliability
  27. 27. 5 Continue to blame people © ARMS Reliability
  28. 28. The easy way out is to point the finger at somebody. © ARMS Reliability
  29. 29. The easy way out is to point the finger at somebody. But will knowing who did it, actually prevent recurrence of the problem? © ARMS Reliability
  30. 30. You must ask a different question; © ARMS Reliability
  31. 31. how do we control what people do? © ARMS Reliability
  32. 32. You can control them, © ARMS Reliability
  33. 33. You can control them, or more correctly their actions, © ARMS Reliability
  34. 34. You can control them, or more correctly their actions, by executing the following: © ARMS Reliability
  35. 35. Train the staff members. © ARMS Reliability
  36. 36. Put in the right procedures and protocols. © ARMS Reliability
  37. 37. Provide clear guidelines into what they can or can’t do. © ARMS Reliability
  38. 38. Create standard work instructions for everyone to follow and clearly establish the rules that must be adhered to. © ARMS Reliability
  39. 39. 6 Don’t measure anything © ARMS Reliability
  40. 40. When management doesn’t implement or audit a process for completed RCAs © ARMS Reliability
  41. 41. When management doesn’t implement or audit a process for completed RCAs it sends a strong message that there is little or no interest in the work that is being done to complete the analysis. © ARMS Reliability
  42. 42. 6 Don’t measure anything Can you identify with some of these obstacles? 1 Don’t use it 5 Continue to blame people 3 Don’t implement solutions 2 Don’t support it 4 Only implement soft solutions © ARMS Reliability
  43. 43. Want to learn more about how to set up your RCA program for success? © ARMS Reliability
  44. 44. WE CAN HELP © ARMS Reliability
  45. 45. WE CAN HELP You © ARMS Reliability
  46. 46. ARMS Reliability can cover all your RCA needs © ARMS Reliability
  47. 47. ARMS Reliability can cover all your RCA needs A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators. © ARMS Reliability
  48. 48. ARMS Reliability can cover all your RCA needs A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators. Customization of training tailored to your industry or company specific problems © ARMS Reliability
  49. 49. ARMS Reliability can cover all your RCA needs A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators. RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence Customization of training tailored to your industry or company specific problems © ARMS Reliability
  50. 50. ARMS Reliability can cover all your RCA needs A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators. A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence Customization of training tailored to your industry or company specific problems © ARMS Reliability
  51. 51. ARMS Reliability can cover all your RCA needs A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators. A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services Embedded RCA experts available RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence Customization of training tailored to your industry or company specific problems © ARMS Reliability
  52. 52. ARMS Reliability can cover all your RCA needs A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators. A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services Integration of RCA training with other initiatives like incident investigation, human factors analysis, six sigma, change management, 8D approach, 5 Whys Embedded RCA experts available RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence Customization of training tailored to your industry or company specific problems © ARMS Reliability
  53. 53. View our free on-demand webinar to gain insights and tactics on how to ensure your RCA program delivers value © ARMS Reliability
  54. 54. www.apollorootcause.com info@apollorootcause.com LETS START A CONVERSATION © ARMS Reliability

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