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ANALYZING	
  METRICS:	
  
WHICH	
  METRICS	
  MOST	
  ACCURATELY	
  MEASURE	
  THE	
  
EFFECTIVENESS	
  OF	
  VIDEO	
  ADVERTISING	
  ACROSS	
  PLATFORMS?	
  
Amit	
  Seth	
  
April	
  10,	
  2013	
  
DIGITAL	
  CONSUMPTION	
  OF	
  TV	
  CONTENT	
  GROWS	
  
                                                                                            5%	
  of	
  homes	
  don’t	
  fit	
  Nielsen’s	
  former	
  defini>on	
  of	
  a	
  “TV	
  home”	
  
Copyright	
  ©2012	
  The	
  Nielsen	
  Company.	
  Confiden>al	
  and	
  proprietary.	
  




                                                                                                                                                                                                 2	
  
Copyright	
  ©2012	
  The	
  Nielsen	
  Company.	
  Confiden>al	
  and	
  proprietary.	
  




                                                                                            MULTI-­‐TASKING	
  ACROSS	
  SCREENS	
  HAS	
  INCREASED	
  

                                                                                                                                                                        87%	
  	
  
                                                                                                                                                                   of	
  smartphone	
  
                                                                                                                                                                  owners	
  use	
  their	
  
                                                                                                                                                                    device	
  while	
  
                                                                                                                                                                   watching	
  TV	
  at	
  
                                                                                                                                                                     some	
  Nme	
  
                                                                                                          88%	
  	
  
                                                                                               of	
  tablet	
  owners	
  
                                                                                               use	
  their	
  device	
  
                                                                                              while	
  watching	
  TV	
  
                                                                                                 at	
  some	
  Nme	
  

                                                                                              Source:	
  Nielsen	
  Mobile	
  Connected	
  Device	
  Report	
                                  3	
  
NIELSEN	
  AD	
  EFFECTIVENESS	
  VISION	
  
                                                                       By	
  addressing	
  fundamental	
  ques>ons…	
                          …	
  in	
  a	
  comprehensive	
  	
  
                                                                                                                                                and	
  integrated	
  way	
  
                                                                                                                                                All	
  screens	
  /	
  devices
                                                                                                                                                                             	
  
                                                                                                                                             Commercial	
  and	
  program	
  
                                                                                                                                                Paid,	
  owned,	
  earned	
  
Copyright ©2012 The Nielsen Company. Confidential and proprietary.




                                                                       WHO DID        HOW DID IT WHAT DID IT                                               Global
                                                                                                                                                                	
  
                                                                        MY AD           IMPACT    MOTIVATE
                                                                       REACH?         ATTITUDES? THEM TO DO?                                             Real-­‐Time	
  

                                                                                         Enabling	
  the	
  best	
  decision-­‐making	
  around	
  
                                                                                                                                                 	
  
                                                                                   marke>ng	
  mix,	
  media	
  spend	
  alloca>on,	
  and	
  op>miza>on	
  
                                                                                                                                                                                       4
Copyright	
  ©2012	
  The	
  Nielsen	
  Company.	
  Confiden>al	
  and	
  proprietary.	
  




                                                                                            REACH	
  AUDIENCES	
  ACROSS	
  PLATFORMS	
  
                                                                                                    Overcome	
  fragmentaNon…	
                …	
  by	
  unlocking	
  Big	
  Data…	
                   …	
  to	
  deliver	
  in	
  real	
  Nme.	
  
                                                                                                                                                                                                        Nielsen	
  Online	
  Campaign	
  Ra/ngs	
  
                                                                                                                                                                                                        •  Reach,	
  frequency,	
  GRP	
  
                                                                                             	
                                               	
                                                        •  By	
  demographic	
  
                                                                                             	
  
                                                                                             	
  
                                                                                             	
  
                                                                                                                                              	
  
                                                                                                                                              	
  
                                                                                                                                              	
  
                                                                                                                                                                     +	
                                •  Viewability,	
  brand	
  safety	
  



                                                                                             	
                                               	
                                                                     TV	
            Online
                                                                                             Panel-­‐based	
  soluNons	
  break	
  down	
     Unprecedented	
  size	
  &	
  quality	
  
                                                                                             	
  	
                                           	
  
                                                                                             •  Campaigns	
  too	
  small	
                   •  Access	
  to	
  Facebook	
  and	
  other	
  data	
     Nielsen	
  Cross-­‐Pla4orm	
  Campaign	
  
                                                                                             •  Lack	
  of	
  granularity	
                        providers’	
  user	
  data	
                         Ra/ngs	
  
                                                                                             •  Results	
  too	
  slow	
                      •  Mul>-­‐plaborm	
  panel	
                              •  Total	
  reach,	
  unduplicated	
  reach	
  
                                                                                             •  Interna>onal	
  even	
  harder	
              •  World-­‐class	
  measurement	
  science	
              •  TV	
  ra>ngs	
  +	
  OCR	
  	
  
                                                                                                                                                                                                        •  Results	
  ader	
  C3	
  




                                                                                                                                                                                                                                                          5
Copyright	
  ©2012	
  The	
  Nielsen	
  Company.	
  Confiden>al	
  and	
  proprietary.	
  




                                                                                            INCREASE	
  BRAND	
  LIFT	
  WITH	
  ADS	
  THAT	
  RESONATE	
  
                                                                                                                                             BRAND AWARENESS
                                                                                                                                             PURCHASE INTENT
                                                                                                                                             BRAND LINKAGE
                                                                                                                                             FAVORABILITY
                                                                                                                                             PREFERENCE
                                                                                                                                             ATTITUDES
                                                                                                           RESONANCE
                                                                                                           Did it make an impact?            RECALL
                                                                                              NIELSEN	
  BRAND	
  EFFECT	
  MEASURES	
  BRAND	
  IMPACT	
  ACROSS	
  MEDIA	
  PLATFORMS	
  




                                                                                                   TV            ONLINE             SOCIAL       TABLET         MOBILE            APPS
                                                                                                                                                                                              6
Copyright	
  ©2012	
  The	
  Nielsen	
  Company.	
  Confiden>al	
  and	
  proprietary.	
  




                                                                                            UNDERSTAND	
  WHAT	
  WATCHERS	
  BUY	
  (REACTION)	
  
                                                                                            Matching	
  TV	
  and	
  purchase	
  data	
  sets	
  to	
  op>mize	
  adver>sing	
  spend	
  

                                                                                                Top 33%                                                                     Category Ratings   4.93
                                                                                                 of Customers
                                                                                                                                                    Generate

                                                                                            Viewing                  Spending
                                                                                                                                                   80%
                                                                                                                                                    Of Sales                    2.62
                                                                                            Behavior                 Behavior




                                                                                            Top Spenders                                                         Competitor ABC’s Castle
                                                                                            Family Dining
                                                                                                                                                                                                      7
Copyright	
  ©2012	
  The	
  Nielsen	
  Company.	
  Confiden>al	
  and	
  proprietary.	
  




                                                                                            INGREDIENTS	
  TO	
  INCREASE	
  YOUR	
  ADVERTISING	
  ROI	
  

                                                                                               Reach (Audience         Did the ad reach the right
                                                                                                                                                     Nielsen Campaign Ratings
                                                                                               and Viewability)	
     audience and was it seen?




                                                                                                                          Was the message
                                                                                                  Resonance	
                                           Nielsen Brand Effect
                                                                                                                             effective?



                                                                                                                                                       Nielsen Buyer Insights,
                                                                                                   Reaction           Did the ad deliver the right
                                                                                                                                                     Nielsen Catalina Solutions,
                                                                                                                       impact? How much do I
                                                                                                    (Sales)	
                                          Nielsen Marketing Mix
                                                                                                                           spend/allocate?
                                                                                                                                                               Models
                                                                                                                                                                                   8
Amit Seth
@aseth
@NielsenWire
flavors.me/aseth
Copyright	
  ©2012	
  The	
  Nielsen	
  Company.	
  Confiden>al	
  and	
  proprietary.	
  




                                                                                            TAP	
  TV	
  VIEWERS…	
  ONLINE	
  	
  
                                                                                            Connect	
  with	
  hard-­‐to-­‐reach	
  viewers	
  or	
  strategically	
  duplicate	
  messaging	
  
                                                                                            Extend	
  Reach:	
  GRP	
  Distribu>on	
  of	
  Online	
  Schedule	
                           Strategic	
  Duplica>on:	
  TV	
  +	
  Online	
  Video	
  
                                                                                                                                                                                100%	
  
                                                                                              100%	
                                                         LIGHT	
  TV	
                                                                      TRADITIONAL	
  
                                                                                                                                                                                 90%	
  
                                                                                               90%	
            18%	
                                        VIEWERS	
                                                                          VIDEO	
  BUY	
  
                                                                                                                                                                                 80%	
  
                                                                                               80%	
                                                                                                                    86%	
  
                                                                                               70%	
            20%	
                                                            70%	
  
                                                                                                                                                                                                   76%	
         80%	
  
                                                                                               60%	
                                     75%	
               MEDIUM	
  TV	
      60%	
  
                                                                                               50%	
            62%	
                                        VIEWERS	
           50%	
                                                          USING	
  ONLINE	
  
                                                                                               40%	
                                                                                        56%	
                                               AUDIENCE	
  
                                                                                                                                                                                 40%	
  
                                                                                               30%	
                                                                                                                                            SEGMENTS	
  
                                                                                                                                                             HEAVY	
  TV	
       30%	
  
                                                                                               20%	
                                     20%	
  
                                                                                               10%	
                                                                             20%	
  
                                                                                                                                          5%	
               VIEWERS	
  
                                                                                                0%	
                                                                             10%	
  
                                                                                                           TRADITIONAL	
           USING	
  ONLINE	
                 0%	
         0%	
  
                                                                                                            ONLINE	
  BUY	
          AUDIENCE	
                                              EFFECTIVE	
   UNDUPLICATED	
  
                                                                                                                                   SEGMENTS:	
  TV	
                                       REACH	
  (3+	
  AD	
   NET	
  REACH	
  
                                                                                                                                     VIEWING	
                                              EXPOSURES)	
  




                                                                                            Illustrative
                                                                                                                                                                                                                                                                      10

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Analyzing Metrics to Measure Video Ad Effectiveness

  • 1. ANALYZING  METRICS:   WHICH  METRICS  MOST  ACCURATELY  MEASURE  THE   EFFECTIVENESS  OF  VIDEO  ADVERTISING  ACROSS  PLATFORMS?   Amit  Seth   April  10,  2013  
  • 2. DIGITAL  CONSUMPTION  OF  TV  CONTENT  GROWS   5%  of  homes  don’t  fit  Nielsen’s  former  defini>on  of  a  “TV  home”   Copyright  ©2012  The  Nielsen  Company.  Confiden>al  and  proprietary.   2  
  • 3. Copyright  ©2012  The  Nielsen  Company.  Confiden>al  and  proprietary.   MULTI-­‐TASKING  ACROSS  SCREENS  HAS  INCREASED   87%     of  smartphone   owners  use  their   device  while   watching  TV  at   some  Nme   88%     of  tablet  owners   use  their  device   while  watching  TV   at  some  Nme   Source:  Nielsen  Mobile  Connected  Device  Report   3  
  • 4. NIELSEN  AD  EFFECTIVENESS  VISION   By  addressing  fundamental  ques>ons…   …  in  a  comprehensive     and  integrated  way   All  screens  /  devices   Commercial  and  program   Paid,  owned,  earned   Copyright ©2012 The Nielsen Company. Confidential and proprietary. WHO DID HOW DID IT WHAT DID IT Global   MY AD IMPACT MOTIVATE REACH? ATTITUDES? THEM TO DO? Real-­‐Time   Enabling  the  best  decision-­‐making  around     marke>ng  mix,  media  spend  alloca>on,  and  op>miza>on   4
  • 5. Copyright  ©2012  The  Nielsen  Company.  Confiden>al  and  proprietary.   REACH  AUDIENCES  ACROSS  PLATFORMS   Overcome  fragmentaNon…   …  by  unlocking  Big  Data…   …  to  deliver  in  real  Nme.   Nielsen  Online  Campaign  Ra/ngs   •  Reach,  frequency,  GRP       •  By  demographic               +   •  Viewability,  brand  safety       TV   Online Panel-­‐based  soluNons  break  down   Unprecedented  size  &  quality         •  Campaigns  too  small   •  Access  to  Facebook  and  other  data   Nielsen  Cross-­‐Pla4orm  Campaign   •  Lack  of  granularity   providers’  user  data   Ra/ngs   •  Results  too  slow   •  Mul>-­‐plaborm  panel   •  Total  reach,  unduplicated  reach   •  Interna>onal  even  harder   •  World-­‐class  measurement  science   •  TV  ra>ngs  +  OCR     •  Results  ader  C3   5
  • 6. Copyright  ©2012  The  Nielsen  Company.  Confiden>al  and  proprietary.   INCREASE  BRAND  LIFT  WITH  ADS  THAT  RESONATE   BRAND AWARENESS PURCHASE INTENT BRAND LINKAGE FAVORABILITY PREFERENCE ATTITUDES RESONANCE Did it make an impact? RECALL NIELSEN  BRAND  EFFECT  MEASURES  BRAND  IMPACT  ACROSS  MEDIA  PLATFORMS   TV ONLINE SOCIAL TABLET MOBILE APPS 6
  • 7. Copyright  ©2012  The  Nielsen  Company.  Confiden>al  and  proprietary.   UNDERSTAND  WHAT  WATCHERS  BUY  (REACTION)   Matching  TV  and  purchase  data  sets  to  op>mize  adver>sing  spend   Top 33% Category Ratings 4.93 of Customers Generate Viewing Spending 80% Of Sales 2.62 Behavior Behavior Top Spenders Competitor ABC’s Castle Family Dining 7
  • 8. Copyright  ©2012  The  Nielsen  Company.  Confiden>al  and  proprietary.   INGREDIENTS  TO  INCREASE  YOUR  ADVERTISING  ROI   Reach (Audience Did the ad reach the right Nielsen Campaign Ratings and Viewability)   audience and was it seen? Was the message Resonance   Nielsen Brand Effect effective? Nielsen Buyer Insights, Reaction Did the ad deliver the right Nielsen Catalina Solutions, impact? How much do I (Sales)   Nielsen Marketing Mix spend/allocate? Models 8
  • 10. Copyright  ©2012  The  Nielsen  Company.  Confiden>al  and  proprietary.   TAP  TV  VIEWERS…  ONLINE     Connect  with  hard-­‐to-­‐reach  viewers  or  strategically  duplicate  messaging   Extend  Reach:  GRP  Distribu>on  of  Online  Schedule   Strategic  Duplica>on:  TV  +  Online  Video   100%   100%   LIGHT  TV   TRADITIONAL   90%   90%   18%   VIEWERS   VIDEO  BUY   80%   80%   86%   70%   20%   70%   76%   80%   60%   75%   MEDIUM  TV   60%   50%   62%   VIEWERS   50%   USING  ONLINE   40%   56%   AUDIENCE   40%   30%   SEGMENTS   HEAVY  TV   30%   20%   20%   10%   20%   5%   VIEWERS   0%   10%   TRADITIONAL   USING  ONLINE   0%   0%   ONLINE  BUY   AUDIENCE   EFFECTIVE   UNDUPLICATED   SEGMENTS:  TV   REACH  (3+  AD   NET  REACH   VIEWING   EXPOSURES)   Illustrative 10