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P O W E R
1
How to Measure Your
Content Marketing to
Create Growth
@ A S H L E Y M A D H A T T E R
2
Corporate Speaker
SEMrush
ASHLEY WARD
A G E N C Y O W N E R
C O N T E N T M A R K E T I N G
S O C I A L M E D I A
F A C E B O O K A D V E R T I S I N G
D O G M O M , F I A N C E , B A C K P A C K E R , H I K E R , O F F R O A D E R ,
I N T E R N A T I O N A L C O R P O R A T E S P E A K E R
P O W E R
3
F o r b e s
88% of marketers integrate
content into their marketing
strategies
@ A S H L E Y M A D H A T T E R
P O W E R
4
C M I
But, 57% of marketers are
struggling to measure their
content marketing strategies
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
5
Let’s talk about how to measure your content
C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E
1 2 3 4
F I N A L T I P S
5
P O W E R
@ A S H L E Y M A D H A T T E R
6
why measure
content?
@ A S H L E Y M A D H A T T E R
7
1 million monthly users
growth plan
Business Expansion
in 2018
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
8
In January 2016, Equinox launched Furthermore, a standalone digital magazine - a separate product
Try New Content
Types
@ A S H L E Y M A D H A T T E R
9
Expert Advice learning library
5.5 minutes
@ A S H L E Y M A D H A T T E R
1 million views
> >
10
P O W E R
11
What Are Your
Content Goals?
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
Which Goals
Are You Trying
to Accomplish?
12
@ A S H L E Y M A D H A T T E R
Website traffic increase
Blog traffic increase
Blog engagement
Decreased bounce rates
New leads
Registration form fill outs
Brand exposure
Become an authority figure
Increase ranking positions
Gain new backlinks - good ones
Customer loyalty
Customer education
P O W E R
@ A S H L E Y M A D H A T T E R
13
content metrics
you can measure
@ A S H L E Y M A D H A T T E R
C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E
1 2 3 4
F I N A L T I P S
5
09:00
pm
M a y 2 6 t h 2 0 1 3
STURDAY
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R
15
User
Behavior
Find user behavior
metrics using:
• SEMrush Reports
• Google Analytics
• CrazyEgg
• Chartbeat
09:00
pm
M a y 2 6 t h 2 0 1 3
STURDAY
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R
Engagement
Find user engagement
metrics using:
• Social media platform analytics
• SEMrush Social Media Tracker
• Mention
17
09:00
pm
M a y 2 6 t h 2 0 1 3
STURDAY
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R
SEO
Metrics
Find SEO metrics using:
• Google Analytics
• Google Webmaster Tools
• SEMrush On Page SEO Tracker
• SEMrush Domain Analytics
• Google Trends
19
09:00
pm
M a y 2 6 t h 2 0 1 3
STURDAY
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R
Company
Revenue
Find company revenue:
• Track the number of returning
users in Google Analytics
• Check CRM for new leads /
existing leads
• Conversion rate = Conversions /
clicks
21
@ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R
Content
Production
Metrics
• How much time did the content
need before you could measure?
• How many employees did it take
to produce the content?
• How long did it take to:
• Create the content
• Publish the content
22
P O W E R
@ A S H L E Y M A D H A T T E R
23
tips when
analyzing metrics
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R
Change
Things Up For
New Results
24
A/B Test
Avoid throwing out
content types until all channels have
been tested.
P O W E R
25
C o n t e n t
M a r k e t i n g
I n s t i t u t e
B2B marketers report sales lead quality
as their #1 most important metric
for measuring content marketing success;
even more important than sales and conversions.
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R
Define Your
Key Metrics
Not all metrics are the same for all
content types.
Key metrics for blog posts:
Key metrics for podcasts:
26
Time on page, website traffic,
new users, bounce rate
Listening length, new
subscribers, shares
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
P O W E R
@ A S H L E Y M A D H A T T E R
33
now that we know
what to measure..
let’s look at costs
@ A S H L E Y M A D H A T T E R
C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E
1 2 3 4
F I N A L T I P S
5
P O W E R
@ A S H L E Y M A D H A T T E R
Time Money
P O W E R
35
In-House
Costs
@ A S H L E Y M A D H A T T E R
P O W E R
A n n u a l S a l a r i e s
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
Annual
Salaries
401k
health insurance
benefits
bonuses
pay increases
HR department
payroll
etc.
@ A S H L E Y M A D H A T T E R
P O W E R
38
C O N T E N T C U R A T I O N
T O O L S
S O C I A L M E D I A S H A R I N G T O O L S
B R A N D M O N I T O R I N G T O O L S
Mention
W E B S I T E / A N A L Y T I C S T O O L S
@ A S H L E Y M A D H A T T E R
Cost of
In-House
Tools
P O W E R
39
Agency
Costs
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
Content Marketing Agency Costs
$1250-$2500
L O W
$2500 - $7500
M E D I U M
$10,000+
H I G H
40
Honigman Media
P O W E R
41
Freelancer
Costs
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
42
Honigman Media
Freelancer Content Marketer Costs
$35-$250
L O W
$250-$500
M E D I U M
$500-$3000
H I G H
@ A S H L E Y M A D H A T T E R
Plus, Your
Own Time
@ A S H L E Y M A D H A T T E R
Freelancing costs usually
extend outside the original cost of
the freelancer.
✓ Management time
✓ Editing time
✓ Communication time
43
P O W E R
44
Advertising
Costs
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
Content Marketers Are Spending on Average $500 to
$5,000+ to Advertise Content
45
@ A S H L E Y M A D H A T T E R
46
P O W E R
@ A S H L E Y M A D H A T T E R
47
keep content
costs down
@ A S H L E Y M A D H A T T E R
P O W E R
48
Repurpose
Your Content
@ A S H L E Y M A D H A T T E R
Twitter Chat > Blog
Blog > Video
Video > Podcast
49
@ A S H L E Y M A D H A T T E R
P O W E R
50
Focus on Quality
NOT Quantity
@ A S H L E Y M A D H A T T E R
51
@ A S H L E Y M A D H A T T E R
52
@ A S H L E Y M A D H A T T E R
P O W E R
53
Invite
User-Generated
Content
@ A S H L E Y M A D H A T T E R
76% of individuals
surveyed said
they trusted content
shared by
“average” people
more than by brands
54
@ A S H L E Y M A D H A T T E R
Adweek
P O W E R
@ A S H L E Y M A D H A T T E R
55
how can you profit from
content in 2018?
@ A S H L E Y M A D H A T T E R
C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E
1 2 3 4
F I N A L T I P S
5
P O W E R
56
Match Content
With
Your Goal
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
blog posts
social media posts
email newsletters
infographics
videos
reviews
how-to guides
case studies
training courses
W E B S I T E
T R AF F I C
Create Content Relevant to Your Goals
email newsletters
landing pages
social media ads
social media posts
N E W
L E AD S
guest posts
blog posts
infographics
videos
reviews
how-to guides
case studies
training courses
I N C R E AS E
R AN K I N G S
training courses
email newsletters
blog posts
how-to guides
C U S T O M E R
E D U C AT I O N
B R AN D
E X P O S U R E
guest posts
blog posts
infographics
videos
case studies
social media posts
57
P O W E R
58
Make the Content
Mobile - Friendly
@ A S H L E Y M A D H A T T E R
P O W E R
59
S w e o r
Mobile devices are projected to reach 79% of
global internet use by the end of 2018
@ A S H L E Y M A D H A T T E R
P O W E R
60
S w e o r
Nearly 8 in 10 customers would stop engaging with
content that doesn’t display well on their device
@ A S H L E Y M A D H A T T E R
Responsive Content
61
@ A S H L E Y M A D H A T T E R
Text Size
Keep text at a readable size
Images
Keep image file sizes small and
loadable
Load Speed
Aim for load speed of less than
2 seconds
@ A S H L E Y M A D H A T T E R
62
Buzzfeed Desktop Keyword Positions
@ A S H L E Y M A D H A T T E R
63
Buzzfeed Mobile Keyword Positions
P O W E R
64
A/B Test Verticals
and Content
Types
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
76% of B2B marketers blog, and 73% publish case studies
65
P O W E R
66
Track Metrics
Over Time
@ A S H L E Y M A D H A T T E R
@ A S H L E Y M A D H A T T E R
Is the Content Receiving Backlinks, Engagement, or Conversions?
67
P O W E R
@ A S H L E Y M A D H A T T E R
final content
tips
@ A S H L E Y M A D H A T T E R
C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E
1 2 3 4
F I N AL T I P S
5
Set Goals
69
@ A S H L E Y M A D H A T T E R
Measure
Results
70
@ A S H L E Y M A D H A T T E R
Keep On
71
@ A S H L E Y M A D H A T T E R
P O W E R
@ A S H L E Y M A D H A T T E R
72
G E T S L I D E S
Ashley.Ward@SEMrush.com
L I N K E D I N
Linkedin.com/in/ashleyward90
S E M r u s h
www.SEMrush.com
F O L L O W M E

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ROI of Content Marketing - GDMS Conference

  • 1. P O W E R 1 How to Measure Your Content Marketing to Create Growth
  • 2. @ A S H L E Y M A D H A T T E R 2 Corporate Speaker SEMrush ASHLEY WARD A G E N C Y O W N E R C O N T E N T M A R K E T I N G S O C I A L M E D I A F A C E B O O K A D V E R T I S I N G D O G M O M , F I A N C E , B A C K P A C K E R , H I K E R , O F F R O A D E R , I N T E R N A T I O N A L C O R P O R A T E S P E A K E R
  • 3. P O W E R 3 F o r b e s 88% of marketers integrate content into their marketing strategies @ A S H L E Y M A D H A T T E R
  • 4. P O W E R 4 C M I But, 57% of marketers are struggling to measure their content marketing strategies @ A S H L E Y M A D H A T T E R
  • 5. @ A S H L E Y M A D H A T T E R 5 Let’s talk about how to measure your content C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E 1 2 3 4 F I N A L T I P S 5
  • 6. P O W E R @ A S H L E Y M A D H A T T E R 6 why measure content? @ A S H L E Y M A D H A T T E R
  • 7. 7 1 million monthly users growth plan Business Expansion in 2018 @ A S H L E Y M A D H A T T E R
  • 8. @ A S H L E Y M A D H A T T E R 8 In January 2016, Equinox launched Furthermore, a standalone digital magazine - a separate product
  • 9. Try New Content Types @ A S H L E Y M A D H A T T E R 9 Expert Advice learning library 5.5 minutes
  • 10. @ A S H L E Y M A D H A T T E R 1 million views > > 10
  • 11. P O W E R 11 What Are Your Content Goals? @ A S H L E Y M A D H A T T E R
  • 12. @ A S H L E Y M A D H A T T E R Which Goals Are You Trying to Accomplish? 12 @ A S H L E Y M A D H A T T E R Website traffic increase Blog traffic increase Blog engagement Decreased bounce rates New leads Registration form fill outs Brand exposure Become an authority figure Increase ranking positions Gain new backlinks - good ones Customer loyalty Customer education
  • 13. P O W E R @ A S H L E Y M A D H A T T E R 13 content metrics you can measure @ A S H L E Y M A D H A T T E R C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E 1 2 3 4 F I N A L T I P S 5
  • 14. 09:00 pm M a y 2 6 t h 2 0 1 3 STURDAY @ A S H L E Y M A D H A T T E R
  • 15. @ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R 15 User Behavior Find user behavior metrics using: • SEMrush Reports • Google Analytics • CrazyEgg • Chartbeat
  • 16. 09:00 pm M a y 2 6 t h 2 0 1 3 STURDAY @ A S H L E Y M A D H A T T E R
  • 17. @ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R Engagement Find user engagement metrics using: • Social media platform analytics • SEMrush Social Media Tracker • Mention 17
  • 18. 09:00 pm M a y 2 6 t h 2 0 1 3 STURDAY @ A S H L E Y M A D H A T T E R
  • 19. @ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R SEO Metrics Find SEO metrics using: • Google Analytics • Google Webmaster Tools • SEMrush On Page SEO Tracker • SEMrush Domain Analytics • Google Trends 19
  • 20. 09:00 pm M a y 2 6 t h 2 0 1 3 STURDAY @ A S H L E Y M A D H A T T E R
  • 21. @ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R Company Revenue Find company revenue: • Track the number of returning users in Google Analytics • Check CRM for new leads / existing leads • Conversion rate = Conversions / clicks 21
  • 22. @ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R Content Production Metrics • How much time did the content need before you could measure? • How many employees did it take to produce the content? • How long did it take to: • Create the content • Publish the content 22
  • 23. P O W E R @ A S H L E Y M A D H A T T E R 23 tips when analyzing metrics @ A S H L E Y M A D H A T T E R
  • 24. @ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R Change Things Up For New Results 24 A/B Test Avoid throwing out content types until all channels have been tested.
  • 25. P O W E R 25 C o n t e n t M a r k e t i n g I n s t i t u t e B2B marketers report sales lead quality as their #1 most important metric for measuring content marketing success; even more important than sales and conversions. @ A S H L E Y M A D H A T T E R
  • 26. @ A S H L E Y M A D H A T T E R@ A S H L E Y M A D H A T T E R Define Your Key Metrics Not all metrics are the same for all content types. Key metrics for blog posts: Key metrics for podcasts: 26 Time on page, website traffic, new users, bounce rate Listening length, new subscribers, shares
  • 27. @ A S H L E Y M A D H A T T E R
  • 28. @ A S H L E Y M A D H A T T E R
  • 29. @ A S H L E Y M A D H A T T E R
  • 30. @ A S H L E Y M A D H A T T E R
  • 31. @ A S H L E Y M A D H A T T E R
  • 32. @ A S H L E Y M A D H A T T E R
  • 33. P O W E R @ A S H L E Y M A D H A T T E R 33 now that we know what to measure.. let’s look at costs @ A S H L E Y M A D H A T T E R C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E 1 2 3 4 F I N A L T I P S 5
  • 34. P O W E R @ A S H L E Y M A D H A T T E R Time Money
  • 35. P O W E R 35 In-House Costs @ A S H L E Y M A D H A T T E R
  • 36. P O W E R A n n u a l S a l a r i e s @ A S H L E Y M A D H A T T E R
  • 37. @ A S H L E Y M A D H A T T E R Annual Salaries 401k health insurance benefits bonuses pay increases HR department payroll etc. @ A S H L E Y M A D H A T T E R
  • 38. P O W E R 38 C O N T E N T C U R A T I O N T O O L S S O C I A L M E D I A S H A R I N G T O O L S B R A N D M O N I T O R I N G T O O L S Mention W E B S I T E / A N A L Y T I C S T O O L S @ A S H L E Y M A D H A T T E R Cost of In-House Tools
  • 39. P O W E R 39 Agency Costs @ A S H L E Y M A D H A T T E R
  • 40. @ A S H L E Y M A D H A T T E R Content Marketing Agency Costs $1250-$2500 L O W $2500 - $7500 M E D I U M $10,000+ H I G H 40 Honigman Media
  • 41. P O W E R 41 Freelancer Costs @ A S H L E Y M A D H A T T E R
  • 42. @ A S H L E Y M A D H A T T E R 42 Honigman Media Freelancer Content Marketer Costs $35-$250 L O W $250-$500 M E D I U M $500-$3000 H I G H
  • 43. @ A S H L E Y M A D H A T T E R Plus, Your Own Time @ A S H L E Y M A D H A T T E R Freelancing costs usually extend outside the original cost of the freelancer. ✓ Management time ✓ Editing time ✓ Communication time 43
  • 44. P O W E R 44 Advertising Costs @ A S H L E Y M A D H A T T E R
  • 45. @ A S H L E Y M A D H A T T E R Content Marketers Are Spending on Average $500 to $5,000+ to Advertise Content 45
  • 46. @ A S H L E Y M A D H A T T E R 46
  • 47. P O W E R @ A S H L E Y M A D H A T T E R 47 keep content costs down @ A S H L E Y M A D H A T T E R
  • 48. P O W E R 48 Repurpose Your Content @ A S H L E Y M A D H A T T E R
  • 49. Twitter Chat > Blog Blog > Video Video > Podcast 49 @ A S H L E Y M A D H A T T E R
  • 50. P O W E R 50 Focus on Quality NOT Quantity @ A S H L E Y M A D H A T T E R
  • 51. 51 @ A S H L E Y M A D H A T T E R
  • 52. 52 @ A S H L E Y M A D H A T T E R
  • 53. P O W E R 53 Invite User-Generated Content @ A S H L E Y M A D H A T T E R
  • 54. 76% of individuals surveyed said they trusted content shared by “average” people more than by brands 54 @ A S H L E Y M A D H A T T E R Adweek
  • 55. P O W E R @ A S H L E Y M A D H A T T E R 55 how can you profit from content in 2018? @ A S H L E Y M A D H A T T E R C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E 1 2 3 4 F I N A L T I P S 5
  • 56. P O W E R 56 Match Content With Your Goal @ A S H L E Y M A D H A T T E R
  • 57. @ A S H L E Y M A D H A T T E R blog posts social media posts email newsletters infographics videos reviews how-to guides case studies training courses W E B S I T E T R AF F I C Create Content Relevant to Your Goals email newsletters landing pages social media ads social media posts N E W L E AD S guest posts blog posts infographics videos reviews how-to guides case studies training courses I N C R E AS E R AN K I N G S training courses email newsletters blog posts how-to guides C U S T O M E R E D U C AT I O N B R AN D E X P O S U R E guest posts blog posts infographics videos case studies social media posts 57
  • 58. P O W E R 58 Make the Content Mobile - Friendly @ A S H L E Y M A D H A T T E R
  • 59. P O W E R 59 S w e o r Mobile devices are projected to reach 79% of global internet use by the end of 2018 @ A S H L E Y M A D H A T T E R
  • 60. P O W E R 60 S w e o r Nearly 8 in 10 customers would stop engaging with content that doesn’t display well on their device @ A S H L E Y M A D H A T T E R
  • 61. Responsive Content 61 @ A S H L E Y M A D H A T T E R Text Size Keep text at a readable size Images Keep image file sizes small and loadable Load Speed Aim for load speed of less than 2 seconds
  • 62. @ A S H L E Y M A D H A T T E R 62 Buzzfeed Desktop Keyword Positions
  • 63. @ A S H L E Y M A D H A T T E R 63 Buzzfeed Mobile Keyword Positions
  • 64. P O W E R 64 A/B Test Verticals and Content Types @ A S H L E Y M A D H A T T E R
  • 65. @ A S H L E Y M A D H A T T E R 76% of B2B marketers blog, and 73% publish case studies 65
  • 66. P O W E R 66 Track Metrics Over Time @ A S H L E Y M A D H A T T E R
  • 67. @ A S H L E Y M A D H A T T E R Is the Content Receiving Backlinks, Engagement, or Conversions? 67
  • 68. P O W E R @ A S H L E Y M A D H A T T E R final content tips @ A S H L E Y M A D H A T T E R C O N T E N T M E T R I C S C O N T E N T C O S T S G E T T I N G A R E T U R NW H Y M E AS U R E 1 2 3 4 F I N AL T I P S 5
  • 69. Set Goals 69 @ A S H L E Y M A D H A T T E R
  • 70. Measure Results 70 @ A S H L E Y M A D H A T T E R
  • 71. Keep On 71 @ A S H L E Y M A D H A T T E R
  • 72. P O W E R @ A S H L E Y M A D H A T T E R 72 G E T S L I D E S Ashley.Ward@SEMrush.com L I N K E D I N Linkedin.com/in/ashleyward90 S E M r u s h www.SEMrush.com F O L L O W M E

Editor's Notes

  1. INCLUDE MY OWN PERSONAL OPINION HERE, THAT I AGREE WITH THE PERCENTAGE AND WE CAN SEE IT WITH BOTH BIG BRANDS, SMALL BRANDS, FROM MY EXPERIENCE WITH OTHER CONTENT SPECIALISTS _______ ADD A PERSONAL STATEMENT AFTER THE STAT EVERY AGENCY, BUSINESS IVE WORKED WITH HAS INTEGRATED THIS.. BLA BLA BY A SHOW OF HANDS HOW MANY OF YOU FEEL THAT THIS IS ACCURATE STATISTIC
  2. You need to know your demographic
  3. MAKE THIS A BULLET POINT
  4. ADD STAT OF HOW MUCH TIME THE AVERAGE USER SPENDS ON AN ARTICLE AND ADD IT UNDER THE 5.5 MINUTES PER ARTICLE FOR REI Add why their content is so good - their design, graphics, they know they’re users well
  5. for various types of information that can be used from GA in out reports, one can connect GA to the following reports: Site Audit, Position Tracking, On Page SEO checker, Backlink Audit, Link Building Tool, Organic Traffic Insights, Content Analyzer and My Reports.
  6. You need to know your demographic
  7. If one type of content isn’t producing the metrics you want on a specific channel, try a different channel.
  8. Then ask the person in the front row what they were told and what metrics they were told Ask a couple of people what their metrics were
  9. You need to know your demographic
  10. You need to know your demographic
  11. You probably know this as reusing or repurposing content
  12. How many people agree with this tweet?
  13. You need to know your demographic
  14. From my experience blog posts are the best form of content marketing overall for most industries and most goals
  15. After you’ve created content for your goal, track metrics
  16. After you’ve created content for your goal, track metrics
  17. You need to know your demographic