1. Coaching is safe term process unlocking potential to enhance learning and performance, through personal attention which challenges , stimulates and guides ongoing growth. Coaching, in its purest form, is NOT…. Mentoring , Counselling , Consulting , Training or Therapy SABEC

3. Coaching falls between Consulting and Counselling, and deals with both the Business Context and Personal Life SABEC

9. Various coaching methodologies and tools are applied in the coaching sessions, all applicable and relevant to the coachee and his/her current reality. Slides of the various coaching methodologies are available at the end. SABEC

22. SABEC Future Reality Current Reality Reticular Activating system Reticular Activating system Affirmations Comfort Zone

25. Knowledge Skill Attitude P E R S O N BEHAVIOUR Mission Vision Strategy Objectives INPUTS OUTPUTS These are the characteristics (i.e. Knowledge, Skills and Attitude) that contribute to outstanding performance and career success. SABEC Competencies should describe the “ inputs ” which people bring to the organisation to produce the desired “ outputs ” of the organisation. Technical Non-Technical

26. SABEC TELLING ASKING CONTROLLING EMOTIVE

27. SABEC Maintain Self Esteem Determine Go als Empathic Responses Ask for Assistance Establish Rapport C larify L isten & Respond E xplore A ction R eview

29. SABEC 3. Outward - In 3. Inside - Out YOU YOU FAMILY FAMILY WORK / CAREER WORK / CAREER WORK / CAREER WORK / CAREER Voluntary groups Prof. Associations National Roles Community Church Global Roles Citizenship 4 . Learning is for Kids 4. Learning is for Everyone CHILDHOOD ADULTHOOD ELDERHOOD Learning is for children and young adults in order to “launch” into adulthood. Adults shift from “launch” to “work”. Adult Learning Consciousness Knowledge & Information Human Skills Values & Leadership Professional Skills OLD RULES NEW RULES Voluntary groups Prof. Associations National Roles Community Church

30. SABEC

31. SABEC

32. SABEC The Renewal Cycle Diagnose Objective Method Evaluate HUDSON’S FOUR PHASES OF CHANGE

34. SABEC

35. SABEC

36. SABEC Reality Boundaries, Having no illusions Ethics Values, Being of service “ Whether we’re talking about companies, teams or our own lives, the central themes of leadership are based on a foundation of ethics, vision, courage and reality” 1 ŀ 2 ŀ 3 ŀ 4 ŀ 5 ŀ 6 ŀ 7 ŀ 8 ŀ 9 ŀ 10 10 ŀ 9 ŀ 8 ŀ 7 ŀ 6 ŀ 5 ŀ 4 ŀ 3 ŀ 2 ŀ 1 ŀ 10 ŀ 9 ŀ 8 ŀ 7 ŀ 6 ŀ 5 ŀ 4 ŀ 3 ŀ 2 ŀ 1 ŀ 1 ŀ 2 ŀ 3 ŀ 4 ŀ 5 ŀ 6 ŀ 7 ŀ 8 ŀ 9 ŀ 10 Vision Imagination, Thinking Big and New Courage Will, Acting with sustained initiative

37. SABEC ETHICS refers to the importance of people and integrity. It means caring about people; being sensitive and of service to them; and behaving in accordance with moral principles. • Valuing and developing teamwork • Striving for meaningful work • Prioritizing good communication and mature commitment • Acting with integrity and in accordance with your principles VISION means applying analytical skills, thinking big; looking at situations in new ways; and being inspirational. • Exercising abstract reasoning • Cultivating a strategic and systemic perspective – providing direction and seeing the interrelationships within the big picture • Engaging your creativity • Practicing reflection COURAGE is defined as taking charge; using power wisely; acting with sustained initiative; managing anxiety; and being free and responsible. • Advocating and standing for something • Being willing to stand alone • Constructively experiencing anxiety • Taking responsibility for your choices and accept being free ETHICS refers to the importance of people and integrity. It means caring about people; being sensitive and of service to them; and behaving in accordance with moral principles . • Valuing and developing teamwork; • Striving for meaningful work; • Prioritizing good communication and mature commitment; • Acting with integrity and in accordance with your principles VISION means applying analytical skills, thinking big; looking at situations in new ways; and being inspirationa l. • Exercising abstract reasoning; • Cultivating a strategic and systemic perspective – providing direction and seeing the interrelationships; within the big picture; Engaging your creativity; • Practicing reflection COURAGE is defined as taking charge; using power wisely; acting with sustained initiative; managing anxiety; and being free and responsible. • Advocating and standing for something; • Being willing to stand alone; • Constructively experiencing anxiety; • Taking responsibility for your choices and accept being free REALITY refers to a no-nonsense approach to facing life without illusions; relying on data that is factual rather than emotional; and being tough, task-oriented and results-focused. It also means being able to understand other people's perceptions of what is actually true . • Paying attention to bureaucratic detail; • Being objective and well-informed; • Doing what it takes to survive; • Seeking shared reality (The four preceding paragraphs are quoted from Koestenbaum’s website: www.PiB.com)