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Generation Y  Perspectives
Meet  Garret, Kristen, Aaron  and  Nick
Our friends think that we are  rocket scientists  and  astronauts
Because we work here
But truthfully, we tend to work just as much here.
Last week, we interacted with people from here … …  friends, family, classmates, colleagues, even strangers.
They  all  wanted to know  more  about what we do at NASA. TM
So we got to thinking… Why aren’t  they  connected to NASA?
Why isn’t a  whole   generation  connecting to NASA?
We are part of  Generation Y . This presentation is our  perspective .
(But keep in mind that our generation will be asked to pay the majority of the tax bill for the vision for space exploration)   That’s  $124B  through the first lunar landing (FY06–FY18).
NASA has a brand and a message.
We don’t want to talk about that.
We want to talk about why our generation isn’t  connecting  to it.
Because we  aren’t  connecting to it…
… young  people, both  inside  and  outside  of NASA.
And we think they  SHOULD  connect to it.
Because what NASA does is  important . … to everyone.
The world is  connected  today in ways that are  shattering  traditional communications concepts.
 
And NASA is in a position to  lead the world  in exploring new frontiers.
Engaging people in this exploration is not just an opportunity.  It is a  responsibility .
01  Connected Generation
The traditional concept of  top-down,   one-way  communications strategy is  dead .
(It is  NOT  dying. It is  dead .)
Generation Y is a completely  new  generation.
Roughly speaking, Generation Y is defined as - 2000 1977 8 31 <  Birth Date  > < Current Age >
There are over  70 million people  in the U.S. belonging to our generation
And just like the Baby Boomers,  we  are a large group of people that is  IMPACTING  society
Births (in thousands) Birth Year Baby Boomers Gen Y Gen X
Is NASA ready? 47% and is projected to be  47%  of the workforce by  2014 .  25% Generation Y is currently  25%  of the workforce
But what  defines  Generation Y?
Demands instant gratification Impatient if delayed… but highly adaptable. Instant information Attracted to Large Social Movements Wired Expecting (NOW! Not 5 minutes from now) Global Interdependent Quickly bored Mobile Likes mentors multi-tasking empowered
And there are a lot of things that made us the way we are.
We were the first generation to grow up with  cable  in our homes … Studies say this leads to  shorter attention spans   … And chronic  boredom .
We are used to  DIVERSITY … after all, we grew up in diverse environments.
We grew up with  TALK SHOWS And   REALITY TV .
For our generation, TV is not passive entertainment it is an   interactive experience ! And our  lives  and  outlooks  have been shaped by this.
“ Anyone  can be a star …” “ Everyone  deserves to have their say.” “ Getting  heard  and  having a say  are not only  easy , they seem  natural .”
Wait!   You just described my generation.
Maybe there are some similarities . But there are very important differences.
Such as different formative experiences.
Civil Rights The Feminist Movement Gay Rights Handicapped Rights The Right to Privacy And, Vietnam The Cold War The “Big Three” TV networks The Kennedy and King Assassinations Baby Boomers  were   shaped   by: Rock Music
Generation Y  has been   shaped   by: Columbine The 2000 Election Crisis 9-11 Cable Reality TV The Iraq War Terrorism Internet Columbia Accident Cell Phones Gaming Starbucks
And those life experiences made us: Lack trust in corporations and government Focus on personal success Have a short-term career perspective Gets easily bored Extremely independent See no clear boundary between work and life  Empowered and optimistic Sacrifice economic rewards for work-life balance Expect to work anytime, anyplace Connect with people in new and distinctive ways Comfortable with globalization Racially and culturally diverse
02  Perspectives
As a whole, people of Generation Y are  not  interested in space exploration.   This is a  FACT .
A  majority  of Gen Y between 18 and 24 Are  not aware  or  not engaged  in NASA’s mission
40% Support  is higher among Asian-Americans.  Forty percent  oppose NASA’s mission Opposition  among Gen Y Hispanics is higher
39%  believe that nothing worthwhile has come out of NASA 39%
And maybe that’s because NASA is not engaging  Generation Y
45-54 55-64 # of employees For example, here’s the profile at  NASA Johnson Space Center  for the workforce ages 45-64…
30-34 25-29 <24 # of employees …  compare that with the profile of the younger workforce ages <34. Gen Y starts entering work force
If our generation is asked to pay the majority of the tax bill for the vision for space exploration, we need to be  engaged  in NASA’s mission.
03  Rules of Engagement
So how do you reach an  entire generation   with a brand and message?
First,  better understand  the audience
Then focus on getting us  interested  again
 
Our generation is not interested because: We  don’t  see the point. We  don’t  understand the facts. We  can’t  participate.
Instead of  telling  us what you want us to hear …
Facilitate  a  discussion  with Gen Y and allow us to  participate  in the NASA mission
Share a  compelling story
Touch  our lives in ways  familiar  to us.
Utilize “ social media ”
Spark   conversations
But  please  be   timely
Reclaim an image as a  leader of innovation .
What would an  innovative,collaborative, participatory  NASA look like to us?  Here’s a few possible future headlines.
“ Explorers Hired: NASA's recruiting advantage”  “ What My Teenager Taught NASA About Marketing” “ NASA uses social media to improve public image and reach target audiences” “ Open innovation leads to budget savings and improved reliability of Constellation spacecraft”
NASA employs the smartest engineers in the world to solve its toughest problems using collaborative innovation “ NASA openness spins off into the first private spacecraft to land on the moon” “ NASA flattens organization structure and improves innovation” Astronaut twitters from Space during EVA “ 2 million Digg votes for latest NASA press release”
“ Students from elementary school in Nebraska control Mars Rover from classroom” “ Employees awarded with new incentives to innovate at NASA” “ NASA switches back to Macs” “ NASA uses persona based approach to tell its story” “ NASA enjoys increases visibility, credibility, and audience exposure”
What does your  local Gen-Y’er  think about NASA’s future?
she commented:  “Hey, that’d make a great T-shirt!”   When we asked a local Gen-Y’er what she thought about this image:
We couldn’t agree more!
There are a number of things that  NASA  is doing that are on the right track!
 
04  The Challenge
By no means is this “ the answer ”
… after all, who are we anyway?
Just some Gen Y-er’s who got hooked by the NASA bug and want to help.
But we’ve done a lot in 4 months…  Co-op Alumni Mentoring Spoke to several management teams about Gen Y (10+) Created the Flat NASA Experiment Blog Created the leadership forum Inspired public regarding NASA careers using Facebook Established connections at Rice University Developed this presentation Outreach.  Lots of outreach Developed Co-op Advanced Planning Team (CAPT) Collaborated with Wired Magazine on Article Concept Connected NASA to Twitter Facilitated the JSC PAO New Media Project with CAPT Led the planning of Yuri’s Night Houston 08
With only  4  people.
There isn’t one ultimate communications strategy to solve NASA’s problems once and for all.   … it’d be a lot easier if there was.
So the challenge is to take this and create new ideas.  Creative   Collaborative  Open  Purposeful Because the NASA we want to work for and connect to is like us: Participatory Bold   Exciting Innovative   Timely  Connected
But we –  our generation  – want  to be a part of the solution.
And it is   OUR  future .  Because space exploration  is the future .
Everyone’s  future.
 
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NASA - GenY Perspectives

  • 1. Generation Y Perspectives
  • 2. Meet Garret, Kristen, Aaron and Nick
  • 3. Our friends think that we are rocket scientists and astronauts
  • 5. But truthfully, we tend to work just as much here.
  • 6. Last week, we interacted with people from here … … friends, family, classmates, colleagues, even strangers.
  • 7. They all wanted to know more about what we do at NASA. TM
  • 8. So we got to thinking… Why aren’t they connected to NASA?
  • 9. Why isn’t a whole generation connecting to NASA?
  • 10. We are part of Generation Y . This presentation is our perspective .
  • 11. (But keep in mind that our generation will be asked to pay the majority of the tax bill for the vision for space exploration) That’s $124B through the first lunar landing (FY06–FY18).
  • 12. NASA has a brand and a message.
  • 13. We don’t want to talk about that.
  • 14. We want to talk about why our generation isn’t connecting to it.
  • 15. Because we aren’t connecting to it…
  • 16. … young people, both inside and outside of NASA.
  • 17. And we think they SHOULD connect to it.
  • 18. Because what NASA does is important . … to everyone.
  • 19. The world is connected today in ways that are shattering traditional communications concepts.
  • 20.  
  • 21. And NASA is in a position to lead the world in exploring new frontiers.
  • 22. Engaging people in this exploration is not just an opportunity. It is a responsibility .
  • 23. 01 Connected Generation
  • 24. The traditional concept of top-down, one-way communications strategy is dead .
  • 25. (It is NOT dying. It is dead .)
  • 26. Generation Y is a completely new generation.
  • 27. Roughly speaking, Generation Y is defined as - 2000 1977 8 31 < Birth Date > < Current Age >
  • 28. There are over 70 million people in the U.S. belonging to our generation
  • 29. And just like the Baby Boomers, we are a large group of people that is IMPACTING society
  • 30. Births (in thousands) Birth Year Baby Boomers Gen Y Gen X
  • 31. Is NASA ready? 47% and is projected to be 47% of the workforce by 2014 . 25% Generation Y is currently 25% of the workforce
  • 32. But what defines Generation Y?
  • 33. Demands instant gratification Impatient if delayed… but highly adaptable. Instant information Attracted to Large Social Movements Wired Expecting (NOW! Not 5 minutes from now) Global Interdependent Quickly bored Mobile Likes mentors multi-tasking empowered
  • 34. And there are a lot of things that made us the way we are.
  • 35. We were the first generation to grow up with cable in our homes … Studies say this leads to shorter attention spans … And chronic boredom .
  • 36. We are used to DIVERSITY … after all, we grew up in diverse environments.
  • 37. We grew up with TALK SHOWS And REALITY TV .
  • 38. For our generation, TV is not passive entertainment it is an interactive experience ! And our lives and outlooks have been shaped by this.
  • 39. “ Anyone can be a star …” “ Everyone deserves to have their say.” “ Getting heard and having a say are not only easy , they seem natural .”
  • 40. Wait! You just described my generation.
  • 41. Maybe there are some similarities . But there are very important differences.
  • 42. Such as different formative experiences.
  • 43. Civil Rights The Feminist Movement Gay Rights Handicapped Rights The Right to Privacy And, Vietnam The Cold War The “Big Three” TV networks The Kennedy and King Assassinations Baby Boomers were shaped by: Rock Music
  • 44. Generation Y has been shaped by: Columbine The 2000 Election Crisis 9-11 Cable Reality TV The Iraq War Terrorism Internet Columbia Accident Cell Phones Gaming Starbucks
  • 45. And those life experiences made us: Lack trust in corporations and government Focus on personal success Have a short-term career perspective Gets easily bored Extremely independent See no clear boundary between work and life Empowered and optimistic Sacrifice economic rewards for work-life balance Expect to work anytime, anyplace Connect with people in new and distinctive ways Comfortable with globalization Racially and culturally diverse
  • 47. As a whole, people of Generation Y are not interested in space exploration. This is a FACT .
  • 48. A majority of Gen Y between 18 and 24 Are not aware or not engaged in NASA’s mission
  • 49. 40% Support is higher among Asian-Americans. Forty percent oppose NASA’s mission Opposition among Gen Y Hispanics is higher
  • 50. 39% believe that nothing worthwhile has come out of NASA 39%
  • 51. And maybe that’s because NASA is not engaging Generation Y
  • 52. 45-54 55-64 # of employees For example, here’s the profile at NASA Johnson Space Center for the workforce ages 45-64…
  • 53. 30-34 25-29 <24 # of employees … compare that with the profile of the younger workforce ages <34. Gen Y starts entering work force
  • 54. If our generation is asked to pay the majority of the tax bill for the vision for space exploration, we need to be engaged in NASA’s mission.
  • 55. 03 Rules of Engagement
  • 56. So how do you reach an entire generation with a brand and message?
  • 57. First, better understand the audience
  • 58. Then focus on getting us interested again
  • 59.  
  • 60. Our generation is not interested because: We don’t see the point. We don’t understand the facts. We can’t participate.
  • 61. Instead of telling us what you want us to hear …
  • 62. Facilitate a discussion with Gen Y and allow us to participate in the NASA mission
  • 63. Share a compelling story
  • 64. Touch our lives in ways familiar to us.
  • 65. Utilize “ social media ”
  • 66. Spark conversations
  • 67. But please be timely
  • 68. Reclaim an image as a leader of innovation .
  • 69. What would an innovative,collaborative, participatory NASA look like to us? Here’s a few possible future headlines.
  • 70. “ Explorers Hired: NASA's recruiting advantage”  “ What My Teenager Taught NASA About Marketing” “ NASA uses social media to improve public image and reach target audiences” “ Open innovation leads to budget savings and improved reliability of Constellation spacecraft”
  • 71. NASA employs the smartest engineers in the world to solve its toughest problems using collaborative innovation “ NASA openness spins off into the first private spacecraft to land on the moon” “ NASA flattens organization structure and improves innovation” Astronaut twitters from Space during EVA “ 2 million Digg votes for latest NASA press release”
  • 72. “ Students from elementary school in Nebraska control Mars Rover from classroom” “ Employees awarded with new incentives to innovate at NASA” “ NASA switches back to Macs” “ NASA uses persona based approach to tell its story” “ NASA enjoys increases visibility, credibility, and audience exposure”
  • 73. What does your local Gen-Y’er think about NASA’s future?
  • 74. she commented: “Hey, that’d make a great T-shirt!” When we asked a local Gen-Y’er what she thought about this image:
  • 76. There are a number of things that NASA is doing that are on the right track!
  • 77.  
  • 78. 04 The Challenge
  • 79. By no means is this “ the answer ”
  • 80. … after all, who are we anyway?
  • 81. Just some Gen Y-er’s who got hooked by the NASA bug and want to help.
  • 82. But we’ve done a lot in 4 months… Co-op Alumni Mentoring Spoke to several management teams about Gen Y (10+) Created the Flat NASA Experiment Blog Created the leadership forum Inspired public regarding NASA careers using Facebook Established connections at Rice University Developed this presentation Outreach. Lots of outreach Developed Co-op Advanced Planning Team (CAPT) Collaborated with Wired Magazine on Article Concept Connected NASA to Twitter Facilitated the JSC PAO New Media Project with CAPT Led the planning of Yuri’s Night Houston 08
  • 83. With only 4 people.
  • 84. There isn’t one ultimate communications strategy to solve NASA’s problems once and for all. … it’d be a lot easier if there was.
  • 85. So the challenge is to take this and create new ideas. Creative Collaborative Open Purposeful Because the NASA we want to work for and connect to is like us: Participatory Bold Exciting Innovative Timely Connected
  • 86. But we – our generation – want to be a part of the solution.
  • 87. And it is OUR future . Because space exploration is the future .
  • 89.  
  • 90.