SlideShare a Scribd company logo
1 of 90
Generation Y  Perspectives
Meet  Garret, Kristen, Aaron  and  Nick
Our friends think that we are  rocket scientists  and  astronauts
Because we work here
But truthfully, we tend to work just as much here.
Last week, we interacted with people from here ā€¦ ā€¦  friends, family, classmates, colleagues, even strangers.
They  all  wanted to know  more  about what we do at NASA. TM
So we got to thinkingā€¦ Why arenā€™t  they  connected to NASA?
Why isnā€™t a  whole   generation  connecting to NASA?
We are part of  Generation Y . This presentation is our  perspective .
(But keep in mind that our generation will be asked to pay the majority of the tax bill for the vision for space exploration)   Thatā€™s  $124B  through the first lunar landing (FY06ā€“FY18).
NASA has a brand and a message.
We donā€™t want to talk about that.
We want to talk about why our generation isnā€™t  connecting  to it.
Because we  arenā€™t  connecting to itā€¦
ā€¦ young  people, both  inside  and  outside  of NASA.
And we think they  SHOULD  connect to it.
Because what NASA does is  important . ā€¦ to everyone.
The world is  connected  today in ways that are  shattering  traditional communications concepts.
Ā 
And NASA is in a position to  lead the world  in exploring new frontiers.
Engaging people in this exploration is not just an opportunity.  It is a  responsibility .
01  Connected Generation
The traditional concept of  top-down,   one-way  communications strategy is  dead .
(It is  NOT  dying. It is  dead .)
Generation Y is a completely  new  generation.
Roughly speaking, Generation Y is defined as - 2000 1977 8 31 <  Birth Date  > < Current Age >
There are over  70 million people  in the U.S. belonging to our generation
And just like the Baby Boomers,  we  are a large group of people that is  IMPACTING  society
Births (in thousands) Birth Year Baby Boomers Gen Y Gen X
Is NASA ready? 47% and is projected to be  47%  of the workforce by  2014 .  25% Generation Y is currently  25%  of the workforce
But what  defines  Generation Y?
Demands instant gratification Impatient if delayedā€¦ but highly adaptable. Instant information Attracted to Large Social Movements Wired Expecting (NOW! Not 5 minutes from now) Global Interdependent Quickly bored Mobile Likes mentors multi-tasking empowered
And there are a lot of things that made us the way we are.
We were the first generation to grow up with  cable  in our homes ā€¦ Studies say this leads to  shorter attention spans   ā€¦ And chronic  boredom .
We are used to  DIVERSITY ā€¦ after all, we grew up in diverse environments.
We grew up with  TALK SHOWS And   REALITY TV .
For our generation, TV is not passive entertainment it is an   interactive experience ! And our  lives  and  outlooks  have been shaped by this.
ā€œ Anyone  can be a star ā€¦ā€ ā€œ Everyone  deserves to have their say.ā€ ā€œ Getting  heard  and  having a say  are not only  easy , they seem  natural .ā€
Wait!   You just described my generation.
Maybe there are some similarities . But there are very important differences.
Such as different formative experiences.
Civil Rights The Feminist Movement Gay Rights Handicapped Rights The Right to Privacy And, Vietnam The Cold War The ā€œBig Threeā€ TV networks The Kennedy and King Assassinations Baby Boomers  were   shaped   by: Rock Music
Generation Y  has been   shaped   by: Columbine The 2000 Election Crisis 9-11 Cable Reality TV The Iraq War Terrorism Internet Columbia Accident Cell Phones Gaming Starbucks
And those life experiences made us: Lack trust in corporations and government Focus on personal success Have a short-term career perspective Gets easily bored Extremely independent See no clear boundary between work and life  Empowered and optimistic Sacrifice economic rewards for work-life balance Expect to work anytime, anyplace Connect with people in new and distinctive ways Comfortable with globalization Racially and culturally diverse
02  Perspectives
As a whole, people of Generation Y are  not  interested in space exploration.   This is a  FACT .
A  majority  of Gen Y between 18 and 24 Are  not aware  or  not engaged  in NASAā€™s mission
40% Support  is higher among Asian-Americans.  Forty percent  oppose NASAā€™s mission Opposition  among Gen Y Hispanics is higher
39%  believe that nothing worthwhile has come out of NASA 39%
And maybe thatā€™s because NASA is not engaging  Generation Y
45-54 55-64 # of employees For example, hereā€™s the profile at  NASA Johnson Space Center  for the workforce ages 45-64ā€¦
30-34 25-29 <24 # of employees ā€¦  compare that with the profile of the younger workforce ages <34. Gen Y starts entering work force
If our generation is asked to pay the majority of the tax bill for the vision for space exploration, we need to be  engaged  in NASAā€™s mission.
03  Rules of Engagement
So how do you reach an  entire generation   with a brand and message?
First,  better understand  the audience
Then focus on getting us  interested  again
Ā 
Our generation is not interested because: We  donā€™t  see the point. We  donā€™t  understand the facts. We  canā€™t  participate.
Instead of  telling  us what you want us to hear ā€¦
Facilitate  a  discussion  with Gen Y and allow us to  participate  in the NASA mission
Share a  compelling story
Touch  our lives in ways  familiar  to us.
Utilize ā€œ social media ā€
Spark   conversations
But  please  be   timely
Reclaim an image as a  leader of innovation .
What would an  innovative,collaborative, participatory  NASA look like to us?  Hereā€™s a few possible future headlines.
ā€œ Explorers Hired: NASA's recruitingĀ advantageā€Ā  ā€œ What My Teenager Taught NASA About Marketingā€ ā€œ NASA uses social media to improve public image and reach target audiencesā€ ā€œ Open innovation leads to budget savings and improvedĀ reliabilityĀ of Constellation spacecraftā€
NASA employs the smartest engineers in the world to solve its toughest problems using collaborative innovation ā€œ NASA openness spins off into the first private spacecraft to land on the moonā€ ā€œ NASA flattens organization structure and improves innovationā€ Astronaut twitters from Space during EVA ā€œ 2 million Digg votes for latest NASA press releaseā€
ā€œ Students from elementary school in Nebraska control Mars Rover from classroomā€ ā€œ Employees awarded with new incentives to innovate at NASAā€ ā€œ NASA switches back to Macsā€ ā€œ NASA uses persona based approach to tell its storyā€ ā€œ NASA enjoys increases visibility, credibility, and audience exposureā€
What does your  local Gen-Yā€™er  think about NASAā€™s future?
she commented:  ā€œHey, thatā€™d make a great T-shirt!ā€   When we asked a local Gen-Yā€™er what she thought about this image:
We couldnā€™t agree more!
There are a number of things that  NASA  is doing that are on the right track!
Ā 
04  The Challenge
By no means is this ā€œ the answer ā€
ā€¦ after all, who are we anyway?
Just some Gen Y-erā€™s who got hooked by the NASA bug and want to help.
But weā€™ve done a lot in 4 monthsā€¦  Co-op Alumni Mentoring Spoke to several management teams about Gen Y (10+) Created the Flat NASA Experiment Blog Created the leadership forum Inspired public regarding NASA careers using Facebook Established connections at Rice University Developed this presentation Outreach.  Lots of outreach Developed Co-op Advanced Planning Team (CAPT) Collaborated with Wired Magazine on Article Concept Connected NASA to Twitter Facilitated the JSC PAO New Media Project with CAPT Led the planning of Yuriā€™s Night Houston 08
With only  4  people.
There isnā€™t one ultimate communications strategy to solve NASAā€™s problems once and for all.   ā€¦ itā€™d be a lot easier if there was.
So the challenge is to take this and create new ideas.  Creative   Collaborative  Open  Purposeful Because the NASA we want to work for and connect to is like us: Participatory Bold   Exciting Innovative   Timely  Connected
But we ā€“  our generation  ā€“ want  to be a part of the solution.
And it is   OUR  future .  Because space exploration  is the future .
Everyoneā€™s  future.
Ā 
References ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

Millennials Youth Study
Millennials Youth StudyMillennials Youth Study
Millennials Youth StudyKostas Houndas
Ā 
Into Z Future, Understanding Generation Z, the Next Generation of Super Creat...
Into Z Future, Understanding Generation Z, the Next Generation of Super Creat...Into Z Future, Understanding Generation Z, the Next Generation of Super Creat...
Into Z Future, Understanding Generation Z, the Next Generation of Super Creat...Mercadotecnia Total
Ā 
-BAUTISTA- Winter 2016 / Generation Z
-BAUTISTA- Winter 2016 / Generation Z-BAUTISTA- Winter 2016 / Generation Z
-BAUTISTA- Winter 2016 / Generation ZLuis Carlos ChacĆ³n
Ā 
ŠŸŠ¾ŠŗŠ¾Š»ŠµŠ½ŠøŠµ Ā«ZĀ»
ŠŸŠ¾ŠŗŠ¾Š»ŠµŠ½ŠøŠµ Ā«ZĀ»ŠŸŠ¾ŠŗŠ¾Š»ŠµŠ½ŠøŠµ Ā«ZĀ»
ŠŸŠ¾ŠŗŠ¾Š»ŠµŠ½ŠøŠµ Ā«ZĀ»beluxa_Z
Ā 
JWT: Generation Z ā€” Executive Summary (May 2015)
JWT: Generation Z ā€” Executive Summary (May 2015)JWT: Generation Z ā€” Executive Summary (May 2015)
JWT: Generation Z ā€” Executive Summary (May 2015)J. Walter Thompson Intelligence
Ā 
Meet Generation Z: Forget Everything You Learned About Millennials
Meet Generation Z: Forget Everything You Learned About MillennialsMeet Generation Z: Forget Everything You Learned About Millennials
Meet Generation Z: Forget Everything You Learned About MillennialsAnita Valerio
Ā 
Gen z-presentation
Gen z-presentationGen z-presentation
Gen z-presentationAnochi.com.
Ā 
The Gen Z Manifesto
The Gen Z ManifestoThe Gen Z Manifesto
The Gen Z ManifestoDan Keldsen
Ā 
7 Characteristics of Generations Y & Z
7 Characteristics of Generations Y & Z7 Characteristics of Generations Y & Z
7 Characteristics of Generations Y & ZTotal Youth Research
Ā 
The 'Hunger Games' Generation: 7 insights into 'Gen Z'
The 'Hunger Games' Generation: 7 insights into 'Gen Z'The 'Hunger Games' Generation: 7 insights into 'Gen Z'
The 'Hunger Games' Generation: 7 insights into 'Gen Z'Brand Genetics
Ā 
A snapshot of UK Gen Z
A snapshot of UK Gen ZA snapshot of UK Gen Z
A snapshot of UK Gen ZBuzzoole LTD
Ā 
Over 100 Eye Opening Stats About Generation Z
Over 100 Eye Opening Stats About Generation ZOver 100 Eye Opening Stats About Generation Z
Over 100 Eye Opening Stats About Generation ZGregg L. Witt
Ā 
SME 5 Ways to Build Your Brand for Gen Z
SME 5 Ways to Build Your Brand for Gen ZSME 5 Ways to Build Your Brand for Gen Z
SME 5 Ways to Build Your Brand for Gen ZZach Kelly
Ā 
Generation z vs generation y by Nina Hoek van Dijke
Generation z vs generation y by Nina Hoek van DijkeGeneration z vs generation y by Nina Hoek van Dijke
Generation z vs generation y by Nina Hoek van DijkeOnline Media Higher Education
Ā 
Generation Z: 33 Data Points To Influence How You Sell, Teach, Recruit, And L...
Generation Z: 33 Data Points To Influence How You Sell, Teach, Recruit, And L...Generation Z: 33 Data Points To Influence How You Sell, Teach, Recruit, And L...
Generation Z: 33 Data Points To Influence How You Sell, Teach, Recruit, And L...Ryan Jenkins
Ā 

What's hot (20)

Millennials Youth Study
Millennials Youth StudyMillennials Youth Study
Millennials Youth Study
Ā 
Into Z Future, Understanding Generation Z, the Next Generation of Super Creat...
Into Z Future, Understanding Generation Z, the Next Generation of Super Creat...Into Z Future, Understanding Generation Z, the Next Generation of Super Creat...
Into Z Future, Understanding Generation Z, the Next Generation of Super Creat...
Ā 
-BAUTISTA- Winter 2016 / Generation Z
-BAUTISTA- Winter 2016 / Generation Z-BAUTISTA- Winter 2016 / Generation Z
-BAUTISTA- Winter 2016 / Generation Z
Ā 
LA C3 2017 Gen Z Workshop
LA C3 2017 Gen Z WorkshopLA C3 2017 Gen Z Workshop
LA C3 2017 Gen Z Workshop
Ā 
ŠŸŠ¾ŠŗŠ¾Š»ŠµŠ½ŠøŠµ Ā«ZĀ»
ŠŸŠ¾ŠŗŠ¾Š»ŠµŠ½ŠøŠµ Ā«ZĀ»ŠŸŠ¾ŠŗŠ¾Š»ŠµŠ½ŠøŠµ Ā«ZĀ»
ŠŸŠ¾ŠŗŠ¾Š»ŠµŠ½ŠøŠµ Ā«ZĀ»
Ā 
JWT: Generation Z ā€” Executive Summary (May 2015)
JWT: Generation Z ā€” Executive Summary (May 2015)JWT: Generation Z ā€” Executive Summary (May 2015)
JWT: Generation Z ā€” Executive Summary (May 2015)
Ā 
Meet Generation Z: Forget Everything You Learned About Millennials
Meet Generation Z: Forget Everything You Learned About MillennialsMeet Generation Z: Forget Everything You Learned About Millennials
Meet Generation Z: Forget Everything You Learned About Millennials
Ā 
Generation Z
Generation ZGeneration Z
Generation Z
Ā 
Gen z-presentation
Gen z-presentationGen z-presentation
Gen z-presentation
Ā 
Generation Z
Generation ZGeneration Z
Generation Z
Ā 
The Gen Z Manifesto
The Gen Z ManifestoThe Gen Z Manifesto
The Gen Z Manifesto
Ā 
7 Characteristics of Generations Y & Z
7 Characteristics of Generations Y & Z7 Characteristics of Generations Y & Z
7 Characteristics of Generations Y & Z
Ā 
The 'Hunger Games' Generation: 7 insights into 'Gen Z'
The 'Hunger Games' Generation: 7 insights into 'Gen Z'The 'Hunger Games' Generation: 7 insights into 'Gen Z'
The 'Hunger Games' Generation: 7 insights into 'Gen Z'
Ā 
A snapshot of UK Gen Z
A snapshot of UK Gen ZA snapshot of UK Gen Z
A snapshot of UK Gen Z
Ā 
Over 100 Eye Opening Stats About Generation Z
Over 100 Eye Opening Stats About Generation ZOver 100 Eye Opening Stats About Generation Z
Over 100 Eye Opening Stats About Generation Z
Ā 
Gen Z Final White Paper
Gen Z Final White PaperGen Z Final White Paper
Gen Z Final White Paper
Ā 
SME 5 Ways to Build Your Brand for Gen Z
SME 5 Ways to Build Your Brand for Gen ZSME 5 Ways to Build Your Brand for Gen Z
SME 5 Ways to Build Your Brand for Gen Z
Ā 
Generation z vs generation y by Nina Hoek van Dijke
Generation z vs generation y by Nina Hoek van DijkeGeneration z vs generation y by Nina Hoek van Dijke
Generation z vs generation y by Nina Hoek van Dijke
Ā 
Generation Z: 33 Data Points To Influence How You Sell, Teach, Recruit, And L...
Generation Z: 33 Data Points To Influence How You Sell, Teach, Recruit, And L...Generation Z: 33 Data Points To Influence How You Sell, Teach, Recruit, And L...
Generation Z: 33 Data Points To Influence How You Sell, Teach, Recruit, And L...
Ā 
Generation z
Generation zGeneration z
Generation z
Ā 

Similar to NASA - GenY Perspectives

Nasa Space Tec 05 May2008 V2
Nasa Space Tec 05 May2008 V2Nasa Space Tec 05 May2008 V2
Nasa Space Tec 05 May2008 V2snopkowm
Ā 
July 8 2015 ā€” Upworthy Editorial Vision
July 8 2015 ā€” Upworthy Editorial VisionJuly 8 2015 ā€” Upworthy Editorial Vision
July 8 2015 ā€” Upworthy Editorial VisionUpworthyAdmin
Ā 
Nasa Communication Plan pdf
Nasa Communication Plan pdfNasa Communication Plan pdf
Nasa Communication Plan pdfErin Charles
Ā 
ARC 211: American Diversity and Design: Mei, Ivan
 ARC 211: American Diversity and Design: Mei, Ivan ARC 211: American Diversity and Design: Mei, Ivan
ARC 211: American Diversity and Design: Mei, IvanIvan Mei
Ā 
Millennials for MCAE 2009
Millennials for MCAE 2009Millennials for MCAE 2009
Millennials for MCAE 2009Barry Dahl
Ā 
Future stars of philanthropy
Future stars of philanthropyFuture stars of philanthropy
Future stars of philanthropyWill FitzGerald
Ā 
ARC211_2017_Project3
 ARC211_2017_Project3 ARC211_2017_Project3
ARC211_2017_Project3Paul Owusu
Ā 
ARC 211: American Diversity and Design oluwafewa ogunmola
 ARC 211: American Diversity and Design oluwafewa ogunmola ARC 211: American Diversity and Design oluwafewa ogunmola
ARC 211: American Diversity and Design oluwafewa ogunmolaOluwafewa Ogunmola
Ā 
ARC 211: American Diversity and Design: Ryan Forczek
ARC 211: American Diversity and Design: Ryan ForczekARC 211: American Diversity and Design: Ryan Forczek
ARC 211: American Diversity and Design: Ryan ForczekRyan Forczek
Ā 
Discussions on topics of Architectural Diversity and Design
Discussions on topics of Architectural Diversity and Design Discussions on topics of Architectural Diversity and Design
Discussions on topics of Architectural Diversity and Design Andrew Gabriel
Ā 
Professor Jim Dator, Hawaii Research Center for Futures Studies
Professor Jim Dator, Hawaii Research Center for Futures StudiesProfessor Jim Dator, Hawaii Research Center for Futures Studies
Professor Jim Dator, Hawaii Research Center for Futures StudiesOtavan Opisto
Ā 
ARC 211: American Diversity and Design: Ryan Phillips
ARC 211: American Diversity and Design: Ryan PhillipsARC 211: American Diversity and Design: Ryan Phillips
ARC 211: American Diversity and Design: Ryan PhillipsRyan Phillips
Ā 
Ap Biology Essay Topics
Ap Biology Essay TopicsAp Biology Essay Topics
Ap Biology Essay TopicsMichele Connors
Ā 
17 Introductory Paragraph Works. Online assignment writing service.
17 Introductory Paragraph Works. Online assignment writing service.17 Introductory Paragraph Works. Online assignment writing service.
17 Introductory Paragraph Works. Online assignment writing service.Angie Jorgensen
Ā 
redefining success
redefining successredefining success
redefining successmonika hardy
Ā 
21st Century Literacy
21st Century Literacy21st Century Literacy
21st Century LiteracyCSUN WP
Ā 
City Life Essay. 23 essay on city life vs village life the college study
City Life Essay. 23 essay on city life vs village life the college studyCity Life Essay. 23 essay on city life vs village life the college study
City Life Essay. 23 essay on city life vs village life the college studySabrina Ball
Ā 
City Life Essay.pdf
City Life Essay.pdfCity Life Essay.pdf
City Life Essay.pdfLaura Jones
Ā 
Arc211 american diversity and design camille cappello
Arc211 american diversity and design camille cappelloArc211 american diversity and design camille cappello
Arc211 american diversity and design camille cappelloCamille Cappello
Ā 

Similar to NASA - GenY Perspectives (20)

Nasa Space Tec 05 May2008 V2
Nasa Space Tec 05 May2008 V2Nasa Space Tec 05 May2008 V2
Nasa Space Tec 05 May2008 V2
Ā 
July 8 2015 ā€” Upworthy Editorial Vision
July 8 2015 ā€” Upworthy Editorial VisionJuly 8 2015 ā€” Upworthy Editorial Vision
July 8 2015 ā€” Upworthy Editorial Vision
Ā 
Nasa Communication Plan pdf
Nasa Communication Plan pdfNasa Communication Plan pdf
Nasa Communication Plan pdf
Ā 
ARC 211: American Diversity and Design: Mei, Ivan
 ARC 211: American Diversity and Design: Mei, Ivan ARC 211: American Diversity and Design: Mei, Ivan
ARC 211: American Diversity and Design: Mei, Ivan
Ā 
Millennials for MCAE 2009
Millennials for MCAE 2009Millennials for MCAE 2009
Millennials for MCAE 2009
Ā 
Future stars of philanthropy
Future stars of philanthropyFuture stars of philanthropy
Future stars of philanthropy
Ā 
ARC211_2017_Project3
 ARC211_2017_Project3 ARC211_2017_Project3
ARC211_2017_Project3
Ā 
ARC 211: American Diversity and Design oluwafewa ogunmola
 ARC 211: American Diversity and Design oluwafewa ogunmola ARC 211: American Diversity and Design oluwafewa ogunmola
ARC 211: American Diversity and Design oluwafewa ogunmola
Ā 
ARC 211: American Diversity and Design: Ryan Forczek
ARC 211: American Diversity and Design: Ryan ForczekARC 211: American Diversity and Design: Ryan Forczek
ARC 211: American Diversity and Design: Ryan Forczek
Ā 
Discussions on topics of Architectural Diversity and Design
Discussions on topics of Architectural Diversity and Design Discussions on topics of Architectural Diversity and Design
Discussions on topics of Architectural Diversity and Design
Ā 
Professor Jim Dator, Hawaii Research Center for Futures Studies
Professor Jim Dator, Hawaii Research Center for Futures StudiesProfessor Jim Dator, Hawaii Research Center for Futures Studies
Professor Jim Dator, Hawaii Research Center for Futures Studies
Ā 
ARC 211: American Diversity and Design: Ryan Phillips
ARC 211: American Diversity and Design: Ryan PhillipsARC 211: American Diversity and Design: Ryan Phillips
ARC 211: American Diversity and Design: Ryan Phillips
Ā 
Ap Biology Essay Topics
Ap Biology Essay TopicsAp Biology Essay Topics
Ap Biology Essay Topics
Ā 
17 Introductory Paragraph Works. Online assignment writing service.
17 Introductory Paragraph Works. Online assignment writing service.17 Introductory Paragraph Works. Online assignment writing service.
17 Introductory Paragraph Works. Online assignment writing service.
Ā 
redefining success
redefining successredefining success
redefining success
Ā 
21st Century Literacy
21st Century Literacy21st Century Literacy
21st Century Literacy
Ā 
Generation Y
Generation YGeneration Y
Generation Y
Ā 
City Life Essay. 23 essay on city life vs village life the college study
City Life Essay. 23 essay on city life vs village life the college studyCity Life Essay. 23 essay on city life vs village life the college study
City Life Essay. 23 essay on city life vs village life the college study
Ā 
City Life Essay.pdf
City Life Essay.pdfCity Life Essay.pdf
City Life Essay.pdf
Ā 
Arc211 american diversity and design camille cappello
Arc211 american diversity and design camille cappelloArc211 american diversity and design camille cappello
Arc211 american diversity and design camille cappello
Ā 

Recently uploaded

Call Girls Hebbal Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Girl Service Bangaloreamitlee9823
Ā 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableSeo
Ā 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
Ā 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
Ā 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
Ā 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
Ā 
Chandigarh Escorts Service šŸ“ž8868886958šŸ“ž JustšŸ“² Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service šŸ“ž8868886958šŸ“ž JustšŸ“² Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service šŸ“ž8868886958šŸ“ž JustšŸ“² Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service šŸ“ž8868886958šŸ“ž JustšŸ“² Call Nihal Chandigarh Call Girl...Sheetaleventcompany
Ā 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
Ā 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756dollysharma2066
Ā 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
Ā 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
Ā 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Trucks in Minnesota
Ā 
B.COM Unit ā€“ 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit ā€“ 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit ā€“ 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit ā€“ 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
Ā 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
Ā 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
Ā 
Russian Call Girls In Gurgaon ā¤ļø8448577510 āŠ¹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ā¤ļø8448577510 āŠ¹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ā¤ļø8448577510 āŠ¹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ā¤ļø8448577510 āŠ¹Best Escorts Service In 24/7 Delh...lizamodels9
Ā 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
Ā 
Call Girls Kengeri Satellite Town Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Gir...amitlee9823
Ā 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
Ā 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1kcpayne
Ā 

Recently uploaded (20)

Call Girls Hebbal Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Girl Service Bangalore
Ā 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Ā 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
Ā 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
Ā 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
Ā 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
Ā 
Chandigarh Escorts Service šŸ“ž8868886958šŸ“ž JustšŸ“² Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service šŸ“ž8868886958šŸ“ž JustšŸ“² Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service šŸ“ž8868886958šŸ“ž JustšŸ“² Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service šŸ“ž8868886958šŸ“ž JustšŸ“² Call Nihal Chandigarh Call Girl...
Ā 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Ā 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
Ā 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Ā 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
Ā 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
Ā 
B.COM Unit ā€“ 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit ā€“ 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit ā€“ 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit ā€“ 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
Ā 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
Ā 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Ā 
Russian Call Girls In Gurgaon ā¤ļø8448577510 āŠ¹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ā¤ļø8448577510 āŠ¹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ā¤ļø8448577510 āŠ¹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ā¤ļø8448577510 āŠ¹Best Escorts Service In 24/7 Delh...
Ā 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
Ā 
Call Girls Kengeri Satellite Town Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call šŸ‘— 7737669865 šŸ‘— Top Class Call Gir...
Ā 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Ā 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
Ā 

NASA - GenY Perspectives

  • 1. Generation Y Perspectives
  • 2. Meet Garret, Kristen, Aaron and Nick
  • 3. Our friends think that we are rocket scientists and astronauts
  • 5. But truthfully, we tend to work just as much here.
  • 6. Last week, we interacted with people from here ā€¦ ā€¦ friends, family, classmates, colleagues, even strangers.
  • 7. They all wanted to know more about what we do at NASA. TM
  • 8. So we got to thinkingā€¦ Why arenā€™t they connected to NASA?
  • 9. Why isnā€™t a whole generation connecting to NASA?
  • 10. We are part of Generation Y . This presentation is our perspective .
  • 11. (But keep in mind that our generation will be asked to pay the majority of the tax bill for the vision for space exploration) Thatā€™s $124B through the first lunar landing (FY06ā€“FY18).
  • 12. NASA has a brand and a message.
  • 13. We donā€™t want to talk about that.
  • 14. We want to talk about why our generation isnā€™t connecting to it.
  • 15. Because we arenā€™t connecting to itā€¦
  • 16. ā€¦ young people, both inside and outside of NASA.
  • 17. And we think they SHOULD connect to it.
  • 18. Because what NASA does is important . ā€¦ to everyone.
  • 19. The world is connected today in ways that are shattering traditional communications concepts.
  • 20. Ā 
  • 21. And NASA is in a position to lead the world in exploring new frontiers.
  • 22. Engaging people in this exploration is not just an opportunity. It is a responsibility .
  • 23. 01 Connected Generation
  • 24. The traditional concept of top-down, one-way communications strategy is dead .
  • 25. (It is NOT dying. It is dead .)
  • 26. Generation Y is a completely new generation.
  • 27. Roughly speaking, Generation Y is defined as - 2000 1977 8 31 < Birth Date > < Current Age >
  • 28. There are over 70 million people in the U.S. belonging to our generation
  • 29. And just like the Baby Boomers, we are a large group of people that is IMPACTING society
  • 30. Births (in thousands) Birth Year Baby Boomers Gen Y Gen X
  • 31. Is NASA ready? 47% and is projected to be 47% of the workforce by 2014 . 25% Generation Y is currently 25% of the workforce
  • 32. But what defines Generation Y?
  • 33. Demands instant gratification Impatient if delayedā€¦ but highly adaptable. Instant information Attracted to Large Social Movements Wired Expecting (NOW! Not 5 minutes from now) Global Interdependent Quickly bored Mobile Likes mentors multi-tasking empowered
  • 34. And there are a lot of things that made us the way we are.
  • 35. We were the first generation to grow up with cable in our homes ā€¦ Studies say this leads to shorter attention spans ā€¦ And chronic boredom .
  • 36. We are used to DIVERSITY ā€¦ after all, we grew up in diverse environments.
  • 37. We grew up with TALK SHOWS And REALITY TV .
  • 38. For our generation, TV is not passive entertainment it is an interactive experience ! And our lives and outlooks have been shaped by this.
  • 39. ā€œ Anyone can be a star ā€¦ā€ ā€œ Everyone deserves to have their say.ā€ ā€œ Getting heard and having a say are not only easy , they seem natural .ā€
  • 40. Wait! You just described my generation.
  • 41. Maybe there are some similarities . But there are very important differences.
  • 42. Such as different formative experiences.
  • 43. Civil Rights The Feminist Movement Gay Rights Handicapped Rights The Right to Privacy And, Vietnam The Cold War The ā€œBig Threeā€ TV networks The Kennedy and King Assassinations Baby Boomers were shaped by: Rock Music
  • 44. Generation Y has been shaped by: Columbine The 2000 Election Crisis 9-11 Cable Reality TV The Iraq War Terrorism Internet Columbia Accident Cell Phones Gaming Starbucks
  • 45. And those life experiences made us: Lack trust in corporations and government Focus on personal success Have a short-term career perspective Gets easily bored Extremely independent See no clear boundary between work and life Empowered and optimistic Sacrifice economic rewards for work-life balance Expect to work anytime, anyplace Connect with people in new and distinctive ways Comfortable with globalization Racially and culturally diverse
  • 47. As a whole, people of Generation Y are not interested in space exploration. This is a FACT .
  • 48. A majority of Gen Y between 18 and 24 Are not aware or not engaged in NASAā€™s mission
  • 49. 40% Support is higher among Asian-Americans. Forty percent oppose NASAā€™s mission Opposition among Gen Y Hispanics is higher
  • 50. 39% believe that nothing worthwhile has come out of NASA 39%
  • 51. And maybe thatā€™s because NASA is not engaging Generation Y
  • 52. 45-54 55-64 # of employees For example, hereā€™s the profile at NASA Johnson Space Center for the workforce ages 45-64ā€¦
  • 53. 30-34 25-29 <24 # of employees ā€¦ compare that with the profile of the younger workforce ages <34. Gen Y starts entering work force
  • 54. If our generation is asked to pay the majority of the tax bill for the vision for space exploration, we need to be engaged in NASAā€™s mission.
  • 55. 03 Rules of Engagement
  • 56. So how do you reach an entire generation with a brand and message?
  • 57. First, better understand the audience
  • 58. Then focus on getting us interested again
  • 59. Ā 
  • 60. Our generation is not interested because: We donā€™t see the point. We donā€™t understand the facts. We canā€™t participate.
  • 61. Instead of telling us what you want us to hear ā€¦
  • 62. Facilitate a discussion with Gen Y and allow us to participate in the NASA mission
  • 63. Share a compelling story
  • 64. Touch our lives in ways familiar to us.
  • 65. Utilize ā€œ social media ā€
  • 66. Spark conversations
  • 67. But please be timely
  • 68. Reclaim an image as a leader of innovation .
  • 69. What would an innovative,collaborative, participatory NASA look like to us? Hereā€™s a few possible future headlines.
  • 70. ā€œ Explorers Hired: NASA's recruitingĀ advantageā€Ā  ā€œ What My Teenager Taught NASA About Marketingā€ ā€œ NASA uses social media to improve public image and reach target audiencesā€ ā€œ Open innovation leads to budget savings and improvedĀ reliabilityĀ of Constellation spacecraftā€
  • 71. NASA employs the smartest engineers in the world to solve its toughest problems using collaborative innovation ā€œ NASA openness spins off into the first private spacecraft to land on the moonā€ ā€œ NASA flattens organization structure and improves innovationā€ Astronaut twitters from Space during EVA ā€œ 2 million Digg votes for latest NASA press releaseā€
  • 72. ā€œ Students from elementary school in Nebraska control Mars Rover from classroomā€ ā€œ Employees awarded with new incentives to innovate at NASAā€ ā€œ NASA switches back to Macsā€ ā€œ NASA uses persona based approach to tell its storyā€ ā€œ NASA enjoys increases visibility, credibility, and audience exposureā€
  • 73. What does your local Gen-Yā€™er think about NASAā€™s future?
  • 74. she commented: ā€œHey, thatā€™d make a great T-shirt!ā€ When we asked a local Gen-Yā€™er what she thought about this image:
  • 76. There are a number of things that NASA is doing that are on the right track!
  • 77. Ā 
  • 78. 04 The Challenge
  • 79. By no means is this ā€œ the answer ā€
  • 80. ā€¦ after all, who are we anyway?
  • 81. Just some Gen Y-erā€™s who got hooked by the NASA bug and want to help.
  • 82. But weā€™ve done a lot in 4 monthsā€¦ Co-op Alumni Mentoring Spoke to several management teams about Gen Y (10+) Created the Flat NASA Experiment Blog Created the leadership forum Inspired public regarding NASA careers using Facebook Established connections at Rice University Developed this presentation Outreach. Lots of outreach Developed Co-op Advanced Planning Team (CAPT) Collaborated with Wired Magazine on Article Concept Connected NASA to Twitter Facilitated the JSC PAO New Media Project with CAPT Led the planning of Yuriā€™s Night Houston 08
  • 83. With only 4 people.
  • 84. There isnā€™t one ultimate communications strategy to solve NASAā€™s problems once and for all. ā€¦ itā€™d be a lot easier if there was.
  • 85. So the challenge is to take this and create new ideas. Creative Collaborative Open Purposeful Because the NASA we want to work for and connect to is like us: Participatory Bold Exciting Innovative Timely Connected
  • 86. But we ā€“ our generation ā€“ want to be a part of the solution.
  • 87. And it is OUR future . Because space exploration is the future .
  • 89. Ā 
  • 90.