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Curriculum Vitae - Aslam
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I181,Lavender Compound,Doha-Qatar +974 66470239 aslam.mohamed@live.com aslam_itengineer
Full Name : Seiyed Ahamed Mohamed Aslam
Nationality : Sri Lankan
Passport No : N0739059
Date of Birth : 18 August 1988
Civil Status : Single
Visa Status : Employment ( Transferable)
Fluent Languages: English , Sinhala ,Tamil and Malayalam
Familiarity in Hindi and Arabic.
Objective – Applying for a better Career Opportunity
A challenging career and result oriented person who is creative in identifying and designing Effective solutions to meet
the current needs and future expectations of Business with great customer Service back ground. A highly motivated,
creative and versatile professional with more than 08 years of Experience in IT Environment.
PERSONAL SKILLS
Planning & Organizing
Initiative and pro-activity
Administration
Team Work
Problem Solving
Leadership
Ability to work under pressure
Customer orientation
Self-awareness/confidence
Working to deadlines
TECHNICAL SKILLS
HP & Cisco:
Configure, Manage ,Maintain and troubleshoot Network Switches, Routers, Controllers and Access points.
Networking: LANs, WANs, VPNs, Routers, Firewalls,TCP/IP, UDP, VLAN
Windows Servers 2000,2003, 2008 & 2012 Infrastructure:
Configure, Manage and Maintain Active Directory, DHCP Service,DNS,File Server, Printer Server,WSUS,Hyper-
V,GPO and perform any Administrator tasks in Windows Server environment
OS Background:
Desktop Operating System: MS-Dos, Windows 98, 2000, XP, Vista,Windows7,Windows 8,8.1 ,Linux & ios.
Network Operating System: Windows NT, 2000, 2003 , 2008 & 2012 Server
Desktops,Laptops,Network Printers,Scanners,Photocopy machines:
Configure,Manage,Maintain and troubleshoot above computer systems & printing devices
IPTV System:
Manage, Maintain and troubleshoot Servers, IP Streamers/Gateways, Set-top boxes
Email Systems:
GAPPS for Business, GroupWise, Outlook and etc.,
IP Telephone System:
Manage, Maintain and troubleshoot Call Manager/Servers, Media Gateways,IP Telephones.
Hotel Systems/ Applications:
Windows Servers/Domain controller 2003, 2008 & 2012,Opera PMS Version 5,Micros POS 8700,9700,
VingCard Door lock system,Symantec Backup Exec 12.5,VCAS (PP Scanners flatbed and new flash scanners
configuration and maintenance),Tiger TMS Gateway (Wireless Internet Billing & Users management), Acta Tec
Time Attendance,Fire Wall (Watch Guard X 5 series),Materials control,Opera Vision (Q&A), Tiger Hotel Pro(Call
accounting &voicemail service),SUN 426 and Sun Vision.
Personal Profile
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Current Employment- Kempinski Hotels
I have been working since 2014 January 1st Up to date
As IT Systems Administrator ( Senior)
KEMPINSKI RESIDENCES & SUITES(5*)
Doha,Qatar
Report Line & Communication
Reports to IT manager.
Roles and Responsibilities:
Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s,
servers, network equipment, software applications and ensure that all are in compliance with Kempinski
Corporate policies and legal requirements.
Assists in the planning and implementation of technology within the Hotel.
Evaluates, tests, and recommends appropriate technology for Legal Aid.
Oversee network and server configuration maintenance and management.
Ensuring all software is properly licensed and up to date.
Overseeing computer security and anti-virus updates etc.
Creates and maintains good technical documentation.
Induct and train new staff on the computer systems and Kempinski policies .
First point of contact for all computer related issues within the hotel.
Provide assistance and training to staff on information systems as necessary including (but not limited to) the
Opera, Micros, MC, Sun System and other systems.
Ensures that equipment is in proper working order and application performance is optimized.
Ensures that all 24-hour systems (i.e. front office, point of sale) are monitored and that technical service is
available any time.
Installs and tests computers and related network hardware in a LAN/WAN environment.
Designs, installs, upgrades, configures, and repairs local area network hardware and
Infrastructure.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources,
systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
such as backups.
Ensuring data is backed up on a regular basis using Backup Exec software.
Makes recommendations for new equipment and services to purchase and works with various
Vendors for procurement.
Maintain a professional level of service within department and company.
Main point of contact for Guest & Staff help desk calls.
Solves technical or operational problems as reported by the users and the Guests within the hotel.
Logging all IT problems and resolutions.
Assist in the organization and inventory of all hardware and software resources.
Keeping inventory of hardware and maintenance records.
Assists IT Manager in planning IT budget needs.
Assist the IT manager in developing and coordinating future network replacement plans.
Maintains excellent communication with the IT Manager on all tasks and projects
Worked Since 2010 February 15th to 2013 December 31st
As IT Officer
KEMPINSKI RESIDENCES & SUITES(5*)
Doha,Qatar Doha,Qatar
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Report Line & Communication
Reports to IT manager.
Roles and Responsibilities:
Provides support for daily operational activities of the IT department.
Responsible for maintaining the following servers and networking devices which includes: Domain Controller
Server 2003,Micros POS9700 server & work stations,DHCP Servers,Network Printers, AVAYA PABX System
,Vincard vision Database,IPTV System,Anevia Flamingo IP Streamers, Core & other network switches, Controllers
& Access points.
Managing active directory users, computers and local groups access rights.
Implements technology-related processes, hardware, and systems.
Monitor and maintain the smooth operations of Interface servers, opera , Micros P.O.S 9700,Tiger TMS Call
Accounting, Sun Systems Accounting, Ving card Door Lock System ,IP TV System.
Installs and configures computer systems in compliance with Kempinski corporate policies & legal requirements
LAN/WAN Troubleshooting & Resolution
Implements, and supports cost-effective technology solutions for all aspects of the organization (Provides 24
hours on call support)
Responsible for daily backup and restores.
Maintains up-to-date detailed knowledge and records of all system changes, updates, enhancements.
Trains and instructs users on the use of computerized equipment and systems and other communications devices
so that the users can effectively perform their jobs.
Assists in the planning and implementation of technology within the department.
Provides inventory services for all technology and related items.
Reviews technical questions, problems, and errors and reports to IT
Updates all computer systems with the latest security patches to minimize internal and external access security
risks.
Follows Kempinski policies as they relate to the security and operation of computer Systems.
Communicates with IT Manager to obtain the needs for technological solutions that would enable the users to
meet regulatory requirements or to enable more effective use of their present technology.
Coordinates and provides a comprehensive report to the IT Manager on all projects.
Passed Employment Experiences
Worked Since 2009 March 5th to 2010 January 5 th
As IT Engineer
NEW GULFWAY (PVT) LTD.
2G Nawalapitiya Road,
Gampola
Sri Lanka.
Roles and Responsibilities:
Support and be responsible for defined system administration activities on an
allocated/defined system or environment.
Ensure stable and well performing system environment.
Support and improve system environment and services (sizing).
Support defined areas of the business, e.g. departments or countries in user and operational requirements,
troubleshooting and migration to new versions.
Design configuration and administration in support of on-going projects, moves and changes
Achieve agreed targets in terms of quality, time and cost.
Actively respond to incidents and requests.
Provide suggestion to the Management to upgrade network and systems with latest technologies
Supervising the administration of systems and servers related network to ensure availability of services
authorized to users.
Implemented Access policies, System policies & Group policies.
Apply professional competencies to administrate and optimize the assigned system.
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Worked Since 2008 may 10th to 2009 March 5th
As IT Administrator
NEW GULFWAY (PVT) LTD.
2G Nawalapitiya Road,
Gampola
Sri Lanka.
Duties/Responsibilities:
Managed the internal & hosted network infrastructure which includes: Servers, Switches and Telephony.
Implemented, Managed and maintained company IT systems, software and hardware.
Designed and implemented the setup of WINDOWS Environment.
Implemented Access policies, System policies & Group policies.
Implemented Domain controller 2003 and Managed Active directory environment
Managed the Local Area Network
Installation & troubleshooting of Scanners, Printers & various PC’s & Laptops.
Maintaining documentation of changes regarding users, functions & systems.
Install and Configure the Servers and Client Systems and Troubleshoot and Solve Networking and Hardware
Problems.
Provide technical assistance and cost effective training to all employees in the company
Configuring, Troubleshooting and Supporting to the users to use Windows Live & MS Outlook.
Worked Since 2007 March 2nd to 2008 April 18th
As Computer Hardware Engineer & Instructor (06/09/2007 – 18/04/2008)
C&C ENGINEERS.
No 120,Kandy Road,
Boowelikada
Sri Lanka.
Duties/Responsibilities:
I was conducting “Computer hardware engineering with networking” Diploma and Certificate level course at the
institute.
Design and oversee the production of computer hardware equipment.
Test and re-test parts to ensure they work properly
Identify and isolate defects.
Design and develop the software systems that control computers.
Test work and refine processes
Integrate components into the final design.
Evaluate the effectiveness of the design and change if necessary.
Estimate cost, reliability, and safety factors.
Generate specifications for parts.
Use computers extensively to produce and analyze designs.
Supervise technicians and other engineers during development phase.
Build, test and modify product prototypes.
Analyze information and recommend appropriate hardware to users.
Design support peripherals, including central processing units (CPUs), support logic, microprocessors, custom
integrated circuits, and printers and disk drives.
Specify power supply requirements and configuration.
Retrieve data for analysis of system capabilities.
Worked Since 2007 March 2nd to 2007 September 5th
As Computer Hardware Technician & Trainee instructor
Duties/Responsibilities:
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Configuration of hardware and software to customer specifications.
Perform repairs on PC’s, Laptops, after training.
Perform windows installations (Windows XP,Windows7 & etc.,)
Rotate to other departments to gain experience of business areas.
Follow the departments Static, Virus and safety procedures at all times.
Study for exams as set out in your personal development plan.
Complete all paperwork and follow procedures relating to configurations and repairs.
Attend customer sites to perform configurations and repairs.
Attend and pass manufacturers or supplier’s training courses.
Actively look at ways to improve the configuration process and department
Take part in the In House training programmes
Educational Qualifications:
Completed GCE Ordinary and Advance Level at Al-Manar National School (Kandy- Srilanka).
Technical and Software Background
Diploma in information technology.
Higher Diploma in Computer studies.
Diploma in computer Hardware Engineering with Networking.
Certificate in Intenet & E-mail Technology
Diploma in Network Administration
Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Associate (MCSA)
Microsoft Certified Solutions Expert (MCSE – M.C.ID: 11014283)
Cisco Certified Network Associate (CCNA)
Additional background
Diploma in English course followed at All bright College
Participated in Kempinski “Train the Trainer” Program conducted by Regional Director of People Training.
Conduct departmental trainings (PCI & DSS,Google APPS and other Kempinski training programs)
The Martial Art Course – Kungfu and Jiu-Jitsu.
Fire fighting(Fire brigading department, Kandy Srilanka)
I have done a hospitality training programe at srilanka institute of tourism & Hotel management.
CPR First Aid Training(Qatar Red Crescent,International Federation of red cross & red crescent societies)
Valid driving license(Srilanka)
Declaration
I do hereby declare that the particulars given above by me are accurate and True to the best Of my Knowledge.
Thank You!
Your Sincerely,
Mohamed Aslam
Referees :
1)Mr.Ali Kamal
Chief Engineer(Kempinski, Doha)
Mob: +974 66610900 / Office: +974 44053368
Email: ali.kamal@kempinski.com
2) Ms.Christine Jaletzke
Z.I.M.A Zenith International Management Assistance
August-Sperl- Str. 6, D-97355 Castell, Germany.
Fax: (49) 9325 90 21 23 / Tel: (49) 9325 90 21 22
Mob: (49)171-383-1668
Email: chr.jaletzke@gmx.net