1. Asma Fatima Faizee
AB- 4 Purana Quila Road
Senior Level Administration and Operations Professional
11+ years of all-round experience in Project Management, Operations, Administration, Marketing
& Sales with Varied Industries like Water treatment, Manufacturing, Automobile, International
Calling and Jewelry.
Aim is to reach the highest echelon in the Corporate Sector. A qualified professional, possessing
extensive experience in various aspects of product management, Quality team management and
Training, Client relations, Customer service, seeking a position in the management of a reputed
organization to be accorded an opportunity to apply all the aforesaid expertise in contributing
to the growth of the company
Organization: AMSYS Innovative Solution
Designation: Lead Administrator-Project Management
Duration: Nov 2014- till date
Organizing and Assisting project activities, under the direction of the Project Director.
Effectively and accurately communicate relevant project information to the client and
Hands on experience of all the platform like Connectwise, Ingram Micro and
Ensure clients’ needs are met in a timely and cost effective manner.
Review reports throughout the lifecycle of the project.
Keep the Project Director and others informed about project status and issues that may
impact client relations
Maintaining all the reports pertaining to the projects, Cost analysis, timesheets work
order and invoices.
Managing Project leads, soliciting accounts, building rapport, providing information
and keeping records.
Accomplishes department and organization goals by accepting ownership for
accomplishing new and different requests; exploring opportunities to add value to job
Responsible for process enforcement and process manuals.
2. Organization: Trident Controls Pvt Ltd,
Designation: Asst General Manager- CR
Duration: Aug 2010- July 2013
Executive Assistant to the Chairman.
Preparation of all the presentation and reports for the investors and the clients.
Responsible to manage and maintain the client.
Responsible for all the exhibitions and sponsorships and magazine advertisement.
Assisting in Licensing, Certification and documentation for the establishment of the
Responsible for Product development since from its inception.
Responsible for ORGANIC LIVING raw material purchases.
Managing the Factory staff regarding the inventory, stores and packaging.
Overall responsible for the website development of Organic Living products and its
content writing, seeking authorization for the online transactions.
Managing the Website orders, sales and updates.
Dealer development and position of Stock.
Organization: GLOBAL MOTORS- Authorized Dealership of HERO CORP
Designation: General Manager
Duration: Nov 2009- Aug 2010
Responsible for all aspects of a company's operation and ensures that operations run
smoothly and according to company policy.
Vendors and suppliers are properly compensated and continue to meet the needs of the
Strategic planning to increase the sales of Vehicles, Service and Spares Sales.
Daily paperwork and payroll matters must be checked accurately.
Analyzing enquires to generate the requirement on a monthly basis.
Guiding the sales Manager and the Supervisors to achieve their set targets.
Screen, interview, hire and train managers and supervisor.
Responsible for overall profitability of the Business.
Organization: DELL International Services (India)
Designation: Sr. Sales Advisor – EMEA Sales (Europe, Middle East, Africa)
Duration: June 2006- Nov 2008
Helping the new hires in my team by making them comfortable with the different
applications used, solving their product queries, helping them during calls, providing
them feedback and making them understand business requirements and also achieving
key metrics consistently which will help them in shaping their career at Dell.
3. To make all the reports regarding the targets on a daily, weekly and monthly basis and
assisting the manager to make quarterly MIS reports.
Reviewing the performance of the team and assisting in development to reach Goals.
It involves profiling the customer, assessing their needs, providing them solutions and
up selling according to their needs and budget.
To follow up on the enquiries received from customers by out bounding.
To deliver Superior Customer Experience to all the customers this results in a key
differentiator from competitors.
To build relationship with the customers by being a single point of contact in DELL for
all their future needs.
Leadership, Achievements & Personal Initiatives:
Met and achieved my targets consistently and moved to the next level
Worked as a Dell Financial Services Champ for DHS Vol 24
More than 90% Customer Satisfaction.
Took Initiative by conducting workshop on new products lunched by Dell for my team
followed a session of FAQ’s
Not even a single red alert received.
I have learnt the importance of all the key metrics how they play an important role in
shaping up career in DELL.
I have always set an example by exceeding the business expectation through monthly
ACD, Revenue, Margin, Close Rate, Margin/ACD, Average Order Value targets.
I have been a part of Club of Excellence of EMEA Sales.
Organization: Tribhovandas Bhimji Zaveri
Designation: Corporate Executive
Duration: Oct 2001 – Feb 2006
Individually responsible for the overall corporate activities in Hyderabad.
Achieve corporate goals to increase customer retention, satisfaction, loyalty and thereby
increasing overall sales and profitability.
Develop a more efficient organization of dispensing and control of material, lowering
Understanding the wants and needs of the customer and giving the “Best of Class”
Product and services.
Responsible for Accounts, Sales Tax and Income Tax matters, Inter branch transaction,
Inventory, Salary & software development related matter & MIS.
Responsible for preparation and submitting monthly statements and annual projections
etc to HO.
Apart from corporate activities, individually responsible for disbursement of salaries, staff
welfare and Inventory control.
4. My Initiatives:
Introduced various cultural events for bringing about a cordial relationship among the
Corporate Tie-Ups with all leading restaurants, food and entertainment joints.
Ability to work in a team environment yet also functions independently with cognition
to the organization.
Have managed Walk – Ins and the written test process as a part of Recruitment process.
Prepared Feedback form for NHI (New Hire Integration) Process.
Prepared Fun calendar for the entire year.
100% Grievance Handling.
Achieved 146% of the target in the first year of corporate department setup in
Organized Christmas, Rangoli and Ugadi competition for the employees of the
organization to promote and motivate their creativity and skills.
In all jobs with TBZ my responsibilities also include preparation of Bank Reconciliation
statements, inter branch reconciliation statements, Annual Returns, Financial Statements and
Project Reports, Reports for banks and Stock Reports etc.
M.B.A (Finance) from Osmania University Hyderabad (1999-2001)
B.Sc (Computers) Shadan Degree College Hyderabad (1995-1998)
Board of Intermediate Education (MPC), from Madina Jr College (1993-1995).
Secondary School of Education, Ht. Fatima Girls High School (1993).
Strong interpersonal skills & Decision Making Skills
Conflict Management Ability
Able to work under deadlines
Marital Status: Married
Date of Birth April 26th , 1978
Hobbies: Cooking and travelling.
Languages Known: English, Hindi and Urdu
Place: New Delhi Asma Fatima Faizee