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About Corporate Traveller UK
As a division of Flight Centre Travel Group, one of the
largest travel agencies in the world, Corporate Traveller
UK offers specialized business travel management
solutions to clients across the United Kingdom.
Focusing on small and medium-sized companies that
often fly under the radar, Corporate Traveller’s team
builds deep relationships that pay off over time, which
means investing in longer sales cycles and relying on a
steady influx of new prospects. The team needed a way
to target and engage prospects throughout the lengthy
sales cycle—that’s why they turned to Sales Navigator
Creating personal connections in a
competitive market
Reaching out to prospective clients organically is at the
crux of the company’s sales process—in a crowded
marketplace, the ability to create more authentic
relationships provides a significant competitive advantage.
Sales Solutions Corporate Traveller UKSales Solutions
The Journey to Build Strong Relationships
“We need to build strong relationships before people will
book with us,” shares Corporate Traveller’s general manager,
Graeme Milne. “That's where our strategy for Sales Navigator
comes in. It's really to try to make sure our business
development managers have good, strong relationships with
a wide range of decision makers in different industries and
markets.”
Results driven by Sales Navigator
+$5.5M
millions in new
business in
one year
50%
revenue
influenced by
Sales Navigator
10%
increase in new
business revenue
goals YoY
HQ: London, United Kingdom
NO. OF EMPLOYEES: +400
INDUSTRY: Travel & Hospitality
“Sales Navigator enabled us to increase
new revenue by 10% this year—that’s
millions in new business.”
Graeme Milne, General Manager
Corporate Traveller UK
A division of
The biggest challenge is “just getting in front of people,”
according to Jill Burns, the company’s business development
manager. Sales Navigator gives their team an “in” with new
targets. “It gives you loads of information to access a new
account. Whether it’s new office, a new product, or a company
milestone, you go in knowing what to say,” says Jill.
“In a crowded marketplace, the ability
to create more authentic relationships
provides a signifcant competitive
advantage.”
Establishing long-term relationships
With Sales Navigator, the team targets, understands, and
engages the right prospects at the right time with warm
introductions and personalized outreach—leading to more
meetings, new relationships, and increased revenue. Sales
Navigator directly contributed to over £5.5 million in new
business, a 10% increase year over year.
Jill Burns landed a £120,000 account through Sales
Navigator in less than a week, and has kept the client for
several years. “I identified and got in contact with a
potential client through Sales Navigator on a Wednesday.
We had a meeting the next Monday, and he signed up for
our service. That was over three years ago. They’re still
with us today.”
Copyright © 2016 LinkedIn Corporation. LinkedIn, the LinkedIn logo, and InMail, are registered trademarks of LinkedIn Corporation in
the United States and/or other countries. All other brands and names are the property of their respective owners. All rights reserved. 00-XXX-000-X 0000
Discover how LinkedIn Sales Navigator can grow your business at lnkd.in/sales-navigator
In their own words
The benefits of LinkedIn Sales Navigator for Corporate Traveller:
UNDERSTANDING WHAT BUYERS VALUE
Gary James
Regional Sales Leader
Corporate Traveller
“Sales Navigator allows me to have a
much more targeted plan for
approaching prospective clients. I
can ask about the new office they’ve
opened in another country, or a new
product that’s coming out.”
STREAMLINING THE SALES PROCESS
Jill Burns
Business Development Manager
Corporate Travelle
“I open up Sales Navigator as soon as
I open up my email. It's open all day.
It's something I use all the time, and I
know my team feels exactly the same.
The job we do is so hard. Anything
that helps us is a massive bonus.”
WINNING & KEEPING CLIENTS
Graeme Milne
General Manager
Corporate Traveller
“Sales Navigator doesn’t just help us
win more business. Using it gives us
the edge that helps us grow and
retain our existing clients.”
Building and strengthening relationships with Sales Navigator
Corporate Traveller uses Sales Navigator to reach potential customers, close deals, and retain business.
Jill relies on Lead and Account Updates to stay up-to-date on
contacts and businesses she cares about and identify new contacts
and decision makers.

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Corporate Traveller Flight Centre Social Selling Case Study

  • 1. About Corporate Traveller UK As a division of Flight Centre Travel Group, one of the largest travel agencies in the world, Corporate Traveller UK offers specialized business travel management solutions to clients across the United Kingdom. Focusing on small and medium-sized companies that often fly under the radar, Corporate Traveller’s team builds deep relationships that pay off over time, which means investing in longer sales cycles and relying on a steady influx of new prospects. The team needed a way to target and engage prospects throughout the lengthy sales cycle—that’s why they turned to Sales Navigator Creating personal connections in a competitive market Reaching out to prospective clients organically is at the crux of the company’s sales process—in a crowded marketplace, the ability to create more authentic relationships provides a significant competitive advantage. Sales Solutions Corporate Traveller UKSales Solutions The Journey to Build Strong Relationships “We need to build strong relationships before people will book with us,” shares Corporate Traveller’s general manager, Graeme Milne. “That's where our strategy for Sales Navigator comes in. It's really to try to make sure our business development managers have good, strong relationships with a wide range of decision makers in different industries and markets.” Results driven by Sales Navigator +$5.5M millions in new business in one year 50% revenue influenced by Sales Navigator 10% increase in new business revenue goals YoY HQ: London, United Kingdom NO. OF EMPLOYEES: +400 INDUSTRY: Travel & Hospitality “Sales Navigator enabled us to increase new revenue by 10% this year—that’s millions in new business.” Graeme Milne, General Manager Corporate Traveller UK A division of
  • 2. The biggest challenge is “just getting in front of people,” according to Jill Burns, the company’s business development manager. Sales Navigator gives their team an “in” with new targets. “It gives you loads of information to access a new account. Whether it’s new office, a new product, or a company milestone, you go in knowing what to say,” says Jill. “In a crowded marketplace, the ability to create more authentic relationships provides a signifcant competitive advantage.” Establishing long-term relationships With Sales Navigator, the team targets, understands, and engages the right prospects at the right time with warm introductions and personalized outreach—leading to more meetings, new relationships, and increased revenue. Sales Navigator directly contributed to over £5.5 million in new business, a 10% increase year over year. Jill Burns landed a £120,000 account through Sales Navigator in less than a week, and has kept the client for several years. “I identified and got in contact with a potential client through Sales Navigator on a Wednesday. We had a meeting the next Monday, and he signed up for our service. That was over three years ago. They’re still with us today.” Copyright © 2016 LinkedIn Corporation. LinkedIn, the LinkedIn logo, and InMail, are registered trademarks of LinkedIn Corporation in the United States and/or other countries. All other brands and names are the property of their respective owners. All rights reserved. 00-XXX-000-X 0000 Discover how LinkedIn Sales Navigator can grow your business at lnkd.in/sales-navigator In their own words The benefits of LinkedIn Sales Navigator for Corporate Traveller: UNDERSTANDING WHAT BUYERS VALUE Gary James Regional Sales Leader Corporate Traveller “Sales Navigator allows me to have a much more targeted plan for approaching prospective clients. I can ask about the new office they’ve opened in another country, or a new product that’s coming out.” STREAMLINING THE SALES PROCESS Jill Burns Business Development Manager Corporate Travelle “I open up Sales Navigator as soon as I open up my email. It's open all day. It's something I use all the time, and I know my team feels exactly the same. The job we do is so hard. Anything that helps us is a massive bonus.” WINNING & KEEPING CLIENTS Graeme Milne General Manager Corporate Traveller “Sales Navigator doesn’t just help us win more business. Using it gives us the edge that helps us grow and retain our existing clients.” Building and strengthening relationships with Sales Navigator Corporate Traveller uses Sales Navigator to reach potential customers, close deals, and retain business. Jill relies on Lead and Account Updates to stay up-to-date on contacts and businesses she cares about and identify new contacts and decision makers.