8. Please behave!, 12th Oct 2015
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APM North West branch 2015 conference Please behave! by Eileen Roden 12th October 2015
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8. Please behave!, 12th Oct 2015
- 1. APMNWBranchConference–Oct2015 Please Behave! Eileen J Roden 4-Nov-15
- 2. APMNWBranchConference–Oct2015 APM Competence Framework 2nd edition • The success of any change initiative is dependent on effective team management. It entails bringing people together, and motivating, coordinating and developing them to achieve specified objectives that cannot be realised individually 02: Ethics,Team Management • Strong leadership is essential to the successful management of change initiatives. It requires the clear communication of vision, values and objectives, the maintenance of a working environment that encourages high performance, and the building of trust, confidence and commitment 04: Leadership 4-Nov-15
- 3. APMNWBranchConference–Oct2015 CompanyValues and Behaviours 4-Nov-15 Can you articulate your companies values and behaviours?
- 4. APMNWBranchConference–Oct2015 CompanyValues and Behaviours 4-Nov-15 Responsible Irreverence • Customer is our heartbeat • Disruptively challenging • Playfully professional • Individually excellent, collectively brilliant • Doing good Active Fair and Consistent Direct Collaborative Accountable Being Responsible Being Caring Being Excellent Being Connected Productive Ambitious Collaborative Enterprising
- 5. APMNWBranchConference–Oct2015 The value of adopting the right behaviours Select a behaviour from one of your organisations and identify the impact of fully embedding this behaviour throughout the project team 4-Nov-15
- 6. APMNWBranchConference–Oct2015 The value of adopting the right behaviours 4-Nov-15 Benefits How to embed it? Potential barriers/ challenges Observable behaviour
- 7. APMNWBranchConference–Oct2015 The value of adopting the right behaviours 4-Nov-15 Integrity – give other people credit for their work • Personal motivation • Feeling valued • Increased productivity • Right outcomes for the organisation • Positively rewarding good behaviour Saying thanks Treats • Professional and personal impact • Pressure • Culture of the organisation • Leadership culture
- 8. APMNWBranchConference–Oct2015 The value of adopting the right behaviours 4-Nov-15 Constructive challenge • Speak up • Empowering • Safer, structured • Changes mindset • Better result • Efficiency • Innovation • Ownership • Leadership team driven • Tool box talks • Incentives • Recognition • Feedback (if not constructive) • Procedures • Historic behaviours • Tradition • Cost • Speed • Delivery mindset • Fear of conflict • Conflict of interest Seen as a disruptive experience
- 9. APMNWBranchConference–Oct2015 The value of adopting the right behaviours 4-Nov-15 Being on time • Personal • Present • Productivity • Respect • Delivery • Ownership • Commitment • Responsibility • Leadership • Accountability • Planning • Preparation • Communication • Positive reinforcement • Buy-in • Business culture • Stakeholder community • Reliance on others
- 10. APMNWBranchConference–Oct2015 The value of adopting the right behaviours 4-Nov-15 Always keeping your promises (integrity) Do what you say you’ll do • Gain trust • Productivity • Reliability (of delivery) • Increased customer satisfaction • Define deliverables • Make promises explicitly • Recognition/ reward good performance • Top priority = accuracy in estimates • Culture of delivery • Pressure to be optimistic/ over promise • Planning more important than delivery • No consequences • Cultural • External dependencies (departments) • Lack of engagement
- 11. APMNWBranchConference–Oct2015 The value of adopting the right behaviours 4-Nov-15 Innovative • Being creative • Trying new things • Being flexible • Breaks down hierarchy – all views matter • Avoid ‘group think’ • Break paradigm • Freedom within a framework • Healthy competition • Explore and expand thinking • Find better way of doing something • Be able to recognise it • Platform to share • Reward when see the behaviour • Need framework • Not penalising ‘failure’ • ‘Training’ to think how and innovatively. • Anarchy • Chaos
- 12. APMNWBranchConference–Oct2015 Embedding the behaviours Embed within your vision/ objectives Keep at the forefront of the team’s mind Recognise and reward 4-Nov-15
- 13. APMNWBranchConference–Oct2015 Dealing with bad behaviour Recognise and address it Address the behaviour, not the person Continuous feedback 4-Nov-15