1. © Turner & Townsend plc April 13
making the difference
Collaborative Team Working
Matthew Pendergast

2. 2
■ To show how we solved problems on the Liverpool Library
project by drawing on the talents and personalities of a variety
of individuals
■ To show how we fostered a sense of teamwork while
undertaking the Liverpool Library project
■ To show how you can use the lessons from the Liverpool Library
Redevelopment to enhance collaborative teamwork
Collaborative Team Working
Aims of the session

3. 3
Collaborative Team Working
What is a team?
“A team is more than a group of assembled people. It is a
collection of individuals guided by a common purpose,
striving for the same results.”
What was the common purpose?
“The redevelopment of Liverpool Central Library and
Archive's Grade 2* listed buildings will create an
imaginative, innovative and dynamic attraction in the
heart of the city's World Heritage Site and St George's
Cultural Quarter.”

4. 4
Collaborative Team Working

5. 5
Collaborative Team Working
■ What are the important
qualities of an effective
team?
■ Co-operation
■ Trust
■ Open Communication
■ Flexibility
■ Creativity

6. 6
Collaborative Team Working
■ What Character types do you
need to make an effective
team?
■ Driver
■ Thinker
■ Expressive
■ Friend

7. 7
■ Task orientated
■ Demanding
■ Tough-minded
■ Determined
■ Emphasis on results
■ Decisive
■ Dominating
■ Stubborn
■ Severe
■ Requiring
Collaborative Team Working
The Driver

8. 8
Collaborative Team Working
■ Emotional
■ Excitable
■ Risk taker
■ Impulsive
■ Competitive
■ Intuitive
■ Stimulating
■ Enthusiastic
■ Dramatic
■ Gregarious
The Expressive

9. 9
■ Logical
■ Indecisive
■ Analytical
■ Accurate
■ Non-risk taker
■ Persistent
■ Serious
■ Conservative
■ Thorough
■ Data orientated
Collaborative Team Working
The Thinker

10. 10
■ Congenial
■ Responsive
■ Ingratiating
■ Dependable
■ Approachable
■ Supportive
■ People orientated
■ Willing
■ Non-competitive
■ Agreeable
Collaborative Team Working
The Friend

11. 11
Collaborative Team Working
Thinker Driver
Friend
X
Expresser

12. 12
Collaborative Team Working
■ Library Project had a
mixture of these different
character types.
■ Team members
understood their roles
■ We had the right people
in the right roles

13. 13
Collaborative Team Working
■ On the Library Project we had:
■ A belief in shared objectives
■ A sense of commitment to the project
■ Full participation by all members
■ A feeling of mutual trust and dependency
■ The open expression of feelings and disagreements
■ A free flow of information and communications

14. 14
Collaborative Team Working
■ Key Lessons from the Library Project
■ Know the communication styles preferred in your team
■ Be aware of the personality types in your team and adapt your style
accordingly
■ All be committed to a common purpose