1. BS 11000 the worlds first Collaborative Relationship management national standard
© copyright Midas Projects Ltd October 2013
‘Raising the Standard for Collaboration’
BS 11000
the foundation of
Governance
of
Collaborative working

2. BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

3. Background to ICW
 Formed in 1990 by DTI now BIS and the CBI
 Assist organisations to develop collaborative relationships for competitiveness
 Develop, share, promote best practice Business Relationship Management
 Self financing – Not for Profit
 22 years of practical relationship management experience
 Executive Knowledge Network 77 members - Public sector/Industry / Academia
ICW Board
Lord David Evans of Watford (Chairman), Lord Tony Berkeley , Les Pyle (CEO),
Andy Scott- CBI, David Smith- BIS, Barry Sheerman MP,
David Hawkins Knowledge architect & Director of Operations
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

4. ICW Executive Partnering Knowledge Network
Office of Government Commerce
BIS
CBI
National Audit Office
FCO
Policy Connect
Dept. for Communities & Local Government
Dept. for Transport
HSE
DEFRA
Dept. of Works and Pensions
UK Trade & Investment
Nuclear Decommissioning Agency
MoD-DE&S
Sport England
Royal Navy
Royal Air Force
US Department of Defense
University of Bath
University of Cranfield
University of Strathclyde
University of Southampton
University of Surrey
University of Exeter
Manchester Business School
Oxford Brookes University
NATS
Network Rail
NIP
NSARE
Oracle
PERA
Probrand
Rail Industries Association
Raytheon Systems
SCC
Selex
Senate publishing
SERCO
Siemens UK
Siemens enterprise
Signalling Solutions
Skanska
Toshiba
TWI
Xchanging
AMEC
Ansaldo
ARUP
AWE
Babcock International
BAE Systems
Balfour Beatty
Bam Nuttall
Bechtel
British Standards Institute
British Retail Consortium
BT Global
CAPITA
CH2MHill
Cobham Aviation
Costain
D-Link
EADS
EMCOR
Frequentis
Frost and Sullivan
Institute for export
J. Murphy
Life channel
Lockheed Martin
Logistics International
National Express
BS 11000 The worlds first Standard for Collaborative relationship management

5. Business relationships formed
by committed organisations
to
maximise joint performance
for
achievement of mutual objectives
and
creation of additional value
Our first problem what do we mean by
Collaborative Working ?
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

6. 6
Benefits from Collaborative working
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

7. Motivation
Power
Prestige
Ambition
Rules
Expectations
Needs
Security
Culture
Systems
Tools
Management structure
Policies
SkillsMeasures
Experience
Personality
Learning style
Formal relationship Process issues
Informal relationship People Issues
The Relationship Iceberg
The Importance of Relationships
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

8. • Clarity of purpose
• Joint objectives
• Complimentary skills
• Optimised resources
• Joint management
• Integrated processes
• Mutual benefit
• Lack of clarity
• Conflicting objectives
• Differing agendas
• Internal stress
• Wasted effort
• Failed outcomes
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013
Collaborative
Adversarial

9. BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

10. Relationship journey
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

11. 2006
2010
2011
2004
C R A F T The foundation of BS 11000
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

12. Football?
Rules
Teams
Duration
Languages
Cultures
Playing fields
Kit
Ball
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

13. BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

14. Understanding Your
objectives
Developing the
way forward
Knowing your
strengths &
weaknesses
Finding the right
partner
with appropriate
strengths
Establishing the governance for
joint working
Creating
additional value
Maximising
joint potential
Recognising the
changing market
place
Overview of BS 11000 life cycle eight stages
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

15. Benefits of a framework standard
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

16. Collaboration in the contracting spectrum
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

17. •Joint executive sponsorship
• Collaborative leadership
• Objectives & principles
• Competency and skills
• Joint management team
• Knowledge management
• Communications plan
• Joint risk management
• Process improvement
review
• Appropriate Contracts
• Monitor & measure
•Joint exit strategy
Governance of collaborative working
Contract
• Objectives & scope
• Performance
• Terms
• Risk & reward
Collaborative
principles
• Joint Vision & Values
• Critical success factors
• Governance
• Underpin behaviours
Operating practice
• Manage relationship
• Exploit knowledge
• Create value
• Drive innovation
Systems & process
• Drive objectives
• Monitor progress
• Enhance communication
• Measure performance
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

18. Establish common objectives
Our
objectives
Their
objectives
Joint
objectives
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

19. Collaborative Charter
• Governance
• Objectives
• Roles and responsibilities
• Behaviours
• Performance
• Communications
Etc......
Key objectives & collaborative principles
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

20. Leadership
•Creating strong values
•Vision
•Strategic thinking
•Motivation
•Energy
Partnership
•Creating climate for co-operation
•Maintaining information flow
•Sharing knowledge
•Networking
•Conflict resolution
Fellowship
•Supporting people
•Delegation
•Empowerment
•Team values
•Coaching & mentoring
Collaborative leadership
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

21. Opposing influences
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

22. Behaviours and Competencies
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

23. Risk Management - Closing the Gap
Risk
Actuality
Assumption
PerceptionZero
Knowledge
Joint risk management
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

24. Information
Experience
Intellectual
property
Data
Knowledge management programme
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

25. Life cycle planning
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

26. Joint Governance structure
BS 11000 The worlds first Standard for Collaborative relationship management
© copyright Midas Projects Ltd October 2013

27. Thank You
Dave Hawkins
David.Hawkins@instituteforcollaborativeworking.com
The worlds first National Standard for Collaborative relationship management