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Five Core Skills for Project Managers
Steve Wetherell, Senior Project Manager, Artelia
14th March, 2016
21/03/2016ARTELIA2
 Getting to know the whole
project team
 Set up a structure but fill in
the gaps in between
regular meetings
 Accurate, concise and
well-presented
documentation
1. Communication
21/03/2016ARTELIA3
1. Communication
21/03/2016ARTELIA4
 When faced with
difficulties or obstacles
 Maintain the confidence
and performance of wider
team
 Keep others motivated
and looking for their own
solutions
2. Positive Attitude
21/03/2016ARTELIA5
 Don’t be afraid to ask about anything, ever
 PMs typically come from a range of
backgrounds
 All projects and clients have their own language
3. Always Ask Questions
Clerestory
Triforium
Finials
Nave
Voissoirs, bosses, plastic
repairs and heraldry
Cones
Ferramenta
Clipsham, Caen,
Doulting, Portland,
Reigate, Bath, Lepine
Marquise, D’Aubigny
21/03/2016ARTELIA6
• Ships
• Schools and
Universities
• Hotels and Offices
• Hospitals
3. Always Ask Questions
21/03/2016ARTELIA7
4. Personal Qualities
Project
Manager
Qualities
Lead by
example
Organisation
Clearly define
expectations
Be
considerate
Be direct
21/03/2016ARTELIA8
5. Get to Know the Background
 Historic development of
professional roles
 Resulting impact on
procurement routes and
standard form contracts
 Latham and Egan
 Importance of preconstruction
programmes and consultant
appointments
21/03/2016ARTELIA9
Five Core Skills for Project Managers
Project
Manager
Core
Skills
Positive attitude
Communication
Always ask
questions
Personal
Qualities
Get to know the
technical side
www.uk.arteliagroup.com
Project of the Year Finalist
Project Professional of
the Year
Social Project of the
Year

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Five Core Skills for Project Managers

Notes de l'éditeur

  1. Getting to know the whole project team Professional team Extended client team Neighbours and end users Set up a structure but fill in the gaps Stakeholder forums Monthly reports, design team meetings, progress meetings Phone calls, site visits, shared offices All informal communication informs the formal – risk management, escalating issues, programme control, conflict management Accurate, concise and well presented documentation Monthly reports Funding applications Planning submissions
  2. Facilitate quick decision making for senior team
  3. Keep a positive attitude, even when there are substantial difficulties, problems or obstacles on a project. Deal with sooner rather than later. Negative attitudes erode confidence and have a trickle down effect. Has an enormous effect on the wider performance of a team and maintaining an unwavering confident attitude, looking for positives rather than negatives, will keep the rest of the team equally optimistic and looking for their own solutions to problems. Staying calm and in control enables the rest of the team to focus on the issues at hand, and maintains the confidence of the other stakeholders. Problems start solving themselves.
  4. Don’t be afraid to ask about anything, ever PMs typically come from a range of backgrounds – surveyors, engineers, trade sub-contractors – all have their own original trained area, but end up having to understand everyone else's All projects and clients have their own language
  5. All projects are different Learning about new things is also the most fun bit of the job Ask the right questions
  6. Manage by example – the focus of all team members, therefore need to be honest, direct, concise, approachable, and knowledgeable about all aspects of the project. If you can work hard and have fun, it pervades the project and makes it enjoyable to work on Organisation – Keep on top of everything. Keep a day book of everything you are doing, and what is happening on your projects. Break the project down into manageable day-to-day activities. Forward planning - "Every battle is won or lost before it's ever fought.“ Sun Tzu Clearly define expectations – Make sure team members are clearly aware of what is expected of them. In tendering and appointing to work at the start, and throughout the project. Be considerate – Try not to make unreasonable requests, give people the time and consideration they need, and make sure to thank them. Be direct – Be direct, open and honest particularly when dealing with problems. Don’t hide from problems or avoid addressing them. Escalate it if necessary. Don’t make commitments that can’t be met.
  7. Historic development of professional roles 20th Century shift from all-powerful Architect/Engineer to increased roles of Project Manager and Contractors Obligations placed for designing, approving, instructing and certifying Resulting impact on standard forms and procurement routes JCT  NEC BIM Latham, Constructing the Team (1994), and Egan, Rethinking Construction (1998) Risks of separating design and construction Reasons behind variety of procurement routes Partnering and early contractor involvement