"Top Tips" Presentation,
Steve Wetherell,
16th March 2016,
University of Westminster
Getting to know the whole project team
Set up a structure but fill in the gaps in between regular meetings
Accurate, concise and well-presented documentation
1. Communication
2. Positive Attitude
3. Always Ask Questions
4.Personal qualities
5.Get to know the background
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Guide Complete Set of Residential Architectural Drawings PDF
Five Core Skills for Project Managers
1. Five Core Skills for Project Managers
Steve Wetherell, Senior Project Manager, Artelia
14th March, 2016
2. 21/03/2016ARTELIA2
Getting to know the whole
project team
Set up a structure but fill in
the gaps in between
regular meetings
Accurate, concise and
well-presented
documentation
1. Communication
4. 21/03/2016ARTELIA4
When faced with
difficulties or obstacles
Maintain the confidence
and performance of wider
team
Keep others motivated
and looking for their own
solutions
2. Positive Attitude
5. 21/03/2016ARTELIA5
Don’t be afraid to ask about anything, ever
PMs typically come from a range of
backgrounds
All projects and clients have their own language
3. Always Ask Questions
Clerestory
Triforium
Finials
Nave
Voissoirs, bosses, plastic
repairs and heraldry
Cones
Ferramenta
Clipsham, Caen,
Doulting, Portland,
Reigate, Bath, Lepine
Marquise, D’Aubigny
8. 21/03/2016ARTELIA8
5. Get to Know the Background
Historic development of
professional roles
Resulting impact on
procurement routes and
standard form contracts
Latham and Egan
Importance of preconstruction
programmes and consultant
appointments
9. 21/03/2016ARTELIA9
Five Core Skills for Project Managers
Project
Manager
Core
Skills
Positive attitude
Communication
Always ask
questions
Personal
Qualities
Get to know the
technical side
Getting to know the whole project team
Professional team
Extended client team
Neighbours and end users
Set up a structure but fill in the gaps
Stakeholder forums
Monthly reports, design team meetings, progress meetings
Phone calls, site visits, shared offices
All informal communication informs the formal – risk management, escalating issues, programme control, conflict management
Accurate, concise and well presented documentation
Monthly reports
Funding applications
Planning submissions
Facilitate quick decision making for senior team
Keep a positive attitude, even when there are substantial difficulties, problems or obstacles on a project. Deal with sooner rather than later.
Negative attitudes erode confidence and have a trickle down effect.
Has an enormous effect on the wider performance of a team and maintaining an unwavering confident attitude, looking for positives rather than negatives, will keep the rest of the team equally optimistic and looking for their own solutions to problems.
Staying calm and in control enables the rest of the team to focus on the issues at hand, and maintains the confidence of the other stakeholders.
Problems start solving themselves.
Don’t be afraid to ask about anything, ever
PMs typically come from a range of backgrounds – surveyors, engineers, trade sub-contractors – all have their own original trained area, but end up having to understand everyone else's
All projects and clients have their own language
All projects are different
Learning about new things is also the most fun bit of the job
Ask the right questions
Manage by example – the focus of all team members, therefore need to be honest, direct, concise, approachable, and knowledgeable about all aspects of the project. If you can work hard and have fun, it pervades the project and makes it enjoyable to work on
Organisation – Keep on top of everything. Keep a day book of everything you are doing, and what is happening on your projects. Break the project down into manageable day-to-day activities. Forward planning - "Every battle is won or lost before it's ever fought.“ Sun Tzu
Clearly define expectations – Make sure team members are clearly aware of what is expected of them. In tendering and appointing to work at the start, and throughout the project.
Be considerate – Try not to make unreasonable requests, give people the time and consideration they need, and make sure to thank them.
Be direct – Be direct, open and honest particularly when dealing with problems. Don’t hide from problems or avoid addressing them. Escalate it if necessary. Don’t make commitments that can’t be met.
Historic development of professional roles
20th Century shift from all-powerful Architect/Engineer to increased roles of Project Manager and Contractors
Obligations placed for designing, approving, instructing and certifying
Resulting impact on standard forms and procurement routes
JCT NEC
BIM
Latham, Constructing the Team (1994), and Egan, Rethinking Construction (1998)
Risks of separating design and construction
Reasons behind variety of procurement routes
Partnering and early contractor involvement