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What Does the Social Community Think of Armstrong’s Confession? Attensity social analytics http://blog.attensity.com/?p=5400

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EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. The company is on a social listening journey, with the goal of making social media engagement a part of the company’s core business processes. Join Keith Paul, Chief Listener at EMC, for this complimentary webinar to learn how the company is using social analytics solutions from Attensity to go beyond social monitoring to deliver detailed, real-time analysis of social customer conversations.

Attensity & EMC Presents: Real-Time Social Media Analytics at EMC

Attensity & EMC Presents: Real-Time Social Media Analytics at EMC

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Understand how business users at Cisco are using text analytics to derive highly accurate, detailed insights from unstructured customer conversation sources Explore the ways Cisco uses text analytics to identify emerging opportunities and product/service issues that impact the entire organization Discover how Cisco ties the customer experience to real metrics to gain business-critical customer experience insights

Accuracy Matters – Using Text Analytics to Drive the Cisco Customer Experience

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In this 40 minute presentation, Attensity’s CTO, Ian Hersey, speaks about the challenges and critical benefits of real-time social media analytics. Real-world examples further illustrate the types of insights that natural-language-processing is capable of discovering. Recorded at the 2012 Social Media Analytics Summit, some of the topics covered are: - How people have become “human sensors” about all kinds of news - The limitations of insights pulled from the Twitter stream - The success of predictions based on social media data - The application of natural language processing in social analytics

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Attensity & EMC Presents: Real-Time Social Media Analytics at EMC

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Attensity & EMC Presents: Real-Time Social Media Analytics at EMC

Accuracy Matters – Using Text Analytics to Drive the Cisco Customer Experience

Accuracy Matters – Using Text Analytics to Drive the Cisco Customer Experience

Accuracy Matters – Using Text Analytics to Drive the Cisco Customer Experience

Real-World Challenges of Real-Time Social Analytics

Real-World Challenges of Real-Time Social Analytics

Real-World Challenges of Real-Time Social Analytics

The Future of Text Analytics

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Capgemini Social Media Management Presentation

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Capgemini Social Media Management Presentation

Facebook Analytics Presentation

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The Real Reasons Customers Churn Presentation

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Beauty Meets Brains: Attensity Analyze 6.0 presentation

Beauty Meets Brains: Attensity Analyze 6.0 presentation

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ThinkJar's VoC Study with Esteban Kolsky

ThinkJar's VoC Study with Esteban Kolsky

ThinkJar's VoC Study with Esteban Kolsky

Attensity Sentiment Symposium 2012 Presentation

Attensity Sentiment Symposium 2012 Presentation

Attensity Sentiment Symposium 2012 Presentation