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Zappos, Social Media, and the Cult of Wow

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Adam Audette
Adam Audette

A presentation I did for the WebCAM conference in Bend, Oregon on ways Zappos has successfully used social media to connect with customers, brand itself, relate its unique culture, and help create a sense of Wow.

BusinessTechnology
1 of 48
Zappos, Social Media and the Cult of Wow Adam Audette SEO with Many Hats WebCAM - Bend Oregon – October 09
Who am I?
What do I do? ,[object Object],[object Object]
The Zappos Way ,[object Object],[object Object]
Zappos Culture ,[object Object]
Happiness
Your Culture = Your Brand
Twitter and Zappos ,[object Object],[object Object],[object Object],[object Object]
[object Object]
Key Takeaways ,[object Object],[object Object],[object Object]
Thank you! Adam Audette email: adam@audettemedia.com web: audettemedia.com twitter: @audette

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Zappos, Social Media, and the Cult of Wow

  • 1. Zappos, Social Media and the Cult of Wow Adam Audette SEO with Many Hats WebCAM - Bend Oregon – October 09
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  • 48. Thank you! Adam Audette email: adam@audettemedia.com web: audettemedia.com twitter: @audette