1.
Passenger Facilitation for Improved Border AvSec 2011
International Management
Using
Data
to
Enhance
Avia1on
Security
–
improving
facilita1on
to
deliver
a
be=er
passenger
experience
Ma=hew
FINN
Hong
Kong,
Thursday
–
19
May
2011
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com

2.
Some time ago in an industry far, far away …
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #2

3.
Questions?
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #3

4.
Universal Questions …
q What’s
important
to
you?
q Why
is
that
important?
q What’s
the
worst
that
could
happen
if
…?
q Where
are
you
now?
q Where
do
you
want
to
be?
q How
are
you
going
to
get
there?
q Who
are
you?
q What
are
you
doing
in
my
airport/country?
q What
do
I
know
about
you
and
your
i1nerary?
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #4

5.
Problem Solving #101
POLICY:
Rules
&
Regula1ons
SYSTEMS:
Tools
&
Technologies
PROCEDURES:
Processes
&
Prac1ces
PEOPLE:
Skills
&
Organiza1onal
Structures
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #5

6.
Intelligence-Based & Risk-Driven Approach to Aviation Security
“To
collect
accurate,
verifiable
and
quality
passenger
data
as
early
and
as
far
from
the
airport/border
as
possible.
And
for
this
data
to
be
con>nually
reconciled
and
enriched
throughout
the
passenger
journey
to
enhance
avia1on
security
and
improve
passenger
facilita1on.”
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #6

7.
Document Security & Identity Verification
Enhanced
Detec1on
of
Document
Security
Features
[
…
]
u>liza>on
of
specialist
equipment
and
enhanced
training
for
documenta>on
control
to
augment
the
detec>on
of
forged
and/or
counterfeit
documents
[
…]
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #7

8.
Biometric Passenger Data – Identity Reconciliation & Risk Assessment
Biometrics
[
…
]
biometric
verifica>on:
the
means
by
which
a
person
can
be
uniquely
iden>fied
by
evalua>ng
one
or
more
dis>nguishing
biological
traits;
including
fingerprints,
hand
geometry,
iris
and
facial
recogni>on
[
…
]
!
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #8

9.
Airline Passenger Data (1) – Advance Passenger Information (API)
PAX
Document
Data
Flight
Informa1on
– Family
Name,
Given
Name
– Flight
Number
– Date
of
Birth
– Departure
Date
– Gender
– Board
Point
– Na1onality
– Off
Point
– Travel
Document
Type
– Transit
Origin
– Travel
Document
Number
– Transit
Des1na1on
– Issuing
Country
– PNR
Source
– Expiry
Date
– PNR
Locator
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #9

10.
Airline Passenger Data (2) – Passenger Name Records (PNR)
Reserva1on
Data
Detec1ng
the
Unknown
– Payment
– Data
is
valuable
for
risk
– Ticke1ng
assessment
(typically,
– Full
I1nerary
(past
&
future)
customs
&
law
enforcement)
and
can
be
analyzed
to
– Contact
Data
detect
higher
risk
– Accompanying
Passengers
passengers,
suspicious
– Baggage
routes,
pa=erns
or
behavior
– Sea1ng
– Risk-­‐based
screening
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #10

11.
Enhancing
Avia1on
Security
Over
the
past
decade
the
threats
have
changed,
risks
have
mul1plied
and
acts
of
unlawful
interference
have
evolved
“Iden1fying
high
risk
passengers
early
enables
agencies
to
target
specific
risks
and
focus
resources
on
conduc1ng
addi1onal
physical
security
checks”

12.
Advancing the Latest & Best of Best Practices …
Ideal
Process
Flow
(Simplifying
Passenger
Travel)
Checkpoint
of
the
Future
Airports
Council
Interna1onal
Best
Prac1ce
Security
Access
&
Egress
ICAO
Ini1a1ve
on
Next
Genera1on
Passenger
&
Cabin
Baggage
Screening
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #12

13.
Intelligent Security Through Collaboration
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #13

14.
Ideal Process Flow  14 Step Passenger Process
Ideal
Process
Flow
PAX
Facilita1on
WG
–
14
Step
Passenger
Process
02
04
05
07
01
03
06
Ticket
Document
Authoriza1on
Immigra1on
Pre
Travel
Check-­‐In
Bag
Processing
Issuance
Scanning
to
Proceed
Exit
Control
08
09
10
12
14
11
13
Security
Security
Flight
Re-­‐ Immigra1on
Customs
Boarding
Bag
Collec1on
Access
Screening
Booking
Entry
Control
&
Quaran1ne
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #14

15.
14
Step
Passenger
Process
Data
collected
at
one
step
of
the
journey
can
be
re-­‐u>lized
and
enriched
throughout
the
en>re
journey
and
shared
with
mul>ple
stakeholders.
Repe>>on
of
data
collec>on
and
other
passenger
requirements
can
be
iden>fied
and
streamlined
Processing
passengers
faster
and
smarter
will
allow
security
agencies
to
focus
resources
on
higher
risk
passengers

16.
The
Value
of
Data
Detect
higher
risk
passengers,
suspicious
routes
and
paRerns
of
behavior
for
risk-­‐based
screening
Data
and
intelligence
which
is
valuable
to
border
control
is
also
valuable
to
avia1on
security

17.
Building for the Future & Adapting to Change
POLICY:
New
laws
and
rules
will
come
into
force
…
SYSTEMS:
Technologies
will
be
upgraded
…
PROCEDURES:
Processes
will
be
adapted
…
PEOPLE:
Staff
will
move
up
and
move
on
….
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #17

18.
Certain Inalienable Truths …
þ COMMON
SENSE
will
never
go
out
of
fashion
…
þ QUESTIONS
will
always
need
to
be
asked
…
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #18

19.
Data
&
Intelligence-­‐driven

Differen1ated
Unpredictable
Results-­‐focused
Assessment-­‐based
Behavioral
Analysis
Leadership:
Listening
&
Leveraging
Stakeholders
&
Assets
Efficient
&
Effec1ve

20.
Questions?
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #20

21.
Contact Information
Ma=hew
FINN
managing
director
T
+41
22
731
1725
ma=hew.finn@augmen1q.com
© AUGMENTIQ 2011 | info@augmentiq.com | www.augmentiq.com #21