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Whole Funnel
Thinking
       Dr. Augustine Fou
       http://www.linkedin.com/in/augustinefou
       October 4, 2012.
It’s better to think of your
       customers’ purchase funnel
       instead of your sales funnel.


October 4, 2012                        2
Digital is the “thread” …
                1st screen                         2nd screen                          3rd screen




        awareness            consideration        choice              purchase        advocacy



 • Television   • Display Ads    • Search Ads            • In-store       • Social Media Marketing
 • Print                         • Search Optimization                    • Mobile Marketing
 • Radio                         • Email



…that ties all tactics together.
Marketers know which…




                  … vehicle is best.
October 4, 2012                        4
Spending also corroborates
                  Measured media is
                  still mainly used for
                  branding.

                  Online media is
                  mainly used for
                  direct response.



October 4, 2012                           5
Search vs Display …




                http://www.imediaconnection.com/content/26300.asp



  … in the consumers’ funnel.
May 24, 2012.                                                       6
So What?
      “Every tactic has its place, whether
      traditional or digital. The idea is to
      focus on users’ needs and then
      determine which tactic is most useful.”
                           - Dr. Augustine Fou


October 4, 2012                                  7
Dr. Augustine Fou – Chief Digital Strategist
   “I advise clients on shifting their
   marketing mix among traditional
   and digital tactics, and unifying
   them to work optimally together.”

   FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM)
   MCKINSEY CONSULTANT
   CLIENT SIDE / AGENCY SIDE EXPERIENCE
   PROFESSOR AND COLUMNIST
   ENTREPRENEUR / SMALL BUSINESS OWNER
   PHD MATERIALS SCIENCE (MIT '95) AT AGE 23


   ClickZ Articles: http://www.clickz.com/author/1151/augustine-fou
   Slideshares: http://www.slideshare.net/augustinefou
   LinkedIn: http://www.linkedin.com/in/augustinefou

October 4, 2012                                                                          8
                                                                      acfou@mktsci.com

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All marketing tactics have their place by augustine fou

  • 1. Whole Funnel Thinking Dr. Augustine Fou http://www.linkedin.com/in/augustinefou October 4, 2012.
  • 2. It’s better to think of your customers’ purchase funnel instead of your sales funnel. October 4, 2012 2
  • 3. Digital is the “thread” … 1st screen 2nd screen 3rd screen awareness consideration choice purchase advocacy • Television • Display Ads • Search Ads • In-store • Social Media Marketing • Print • Search Optimization • Mobile Marketing • Radio • Email …that ties all tactics together.
  • 4. Marketers know which… … vehicle is best. October 4, 2012 4
  • 5. Spending also corroborates Measured media is still mainly used for branding. Online media is mainly used for direct response. October 4, 2012 5
  • 6. Search vs Display … http://www.imediaconnection.com/content/26300.asp … in the consumers’ funnel. May 24, 2012. 6
  • 7. So What? “Every tactic has its place, whether traditional or digital. The idea is to focus on users’ needs and then determine which tactic is most useful.” - Dr. Augustine Fou October 4, 2012 7
  • 8. Dr. Augustine Fou – Chief Digital Strategist “I advise clients on shifting their marketing mix among traditional and digital tactics, and unifying them to work optimally together.” FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM) MCKINSEY CONSULTANT CLIENT SIDE / AGENCY SIDE EXPERIENCE PROFESSOR AND COLUMNIST ENTREPRENEUR / SMALL BUSINESS OWNER PHD MATERIALS SCIENCE (MIT '95) AT AGE 23 ClickZ Articles: http://www.clickz.com/author/1151/augustine-fou Slideshares: http://www.slideshare.net/augustinefou LinkedIn: http://www.linkedin.com/in/augustinefou October 4, 2012 8 acfou@mktsci.com