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MP-02 Measuring the performance of a Sales Department.docx

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MP-02 Measuring the performance of a Sales Department.docx

  1. 1. ALTAKNIA TELECOM Co FRM-MP-02-REV 0 Measuring the performance of a Sales & Marketing Department ........ / ..... /..... Date: Measuring performance standards Important coefficient Assessment Degree Class 5 The actual Degree ( Important coefficient X Assessment degree ) Comment Administration Comment of Internal Auditor Objectives and plans Implementation range 4 The results of the data analysis 3 Measuring satisfaction and customer complaints 3 Results of internal audits 5 Achieve Marketing and sales plan 5 Total Administration is evaluation through performance measurement criteria described in the following table: Performance measurement standards Specifications Measurement Standards 1 Very weak 2 Weak 3 Good 4 Very good 5 Excellent Signing .............................

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