Nonverbal communication conveys 65% of communication compared to 35% for verbal communication. It includes eye contact, facial expressions, posture, gestures, personal space, appearance and time. Different cultures have distinct norms for nonverbal communication. To communicate effectively, one must understand how nonverbal signals may be interpreted differently in various cultural contexts. Nonverbal communication must be clear and understandable between individuals for successful interaction.

2. NON VERBAL COMMUNICATION
By: Babar Ali

3. Presentation Outline
What is nonverbal communication?
Difference between verbal & nonverbal communication.
Importance & Power of nonverbal communication.
Forms of nonverbal communication.
Nonverbal Communication Around the World.
Nonverbal communication must be understandable.

4. What is nonverbal communication?
Nonverbal Communication = Communication without words
 Oral and nonoral messages expressed by other than linguistic
means.”

5. Verbal Communication
&
Nonverbal communication
Before moving forward, let’s keep in your mind
that verbal communication and nonverbal
communication are interconnected and they
operate together in communication.

6. Difference between verbal
&
Nonverbal communication
Verbal and non verbal are types of
communication. But the difference between
them is that we use our voice in verbal
communication and we use body signs in
non-verbal communication.

7. Importance of Nonverbal Communication
Verbal & nonverbal Communication plays an important role in how people
interact with one another. People are using around 35% verbal
communication and 65% nonverbal communication in daily life. Nonverbal
communication has also cultural meaning.
“The most important thing in communication is to hear what isn't being said.”
Peter F. Drucker

8. Nonverbal communication is the most
powerful form of communication.
More than voice or even words,
nonverbal communication helps to
create your image in others mind and
even you can express your emotions
and feelings in front of others, which
you are unable to express in words.
Power of nonverbal communication

9. Form of nonverbal communication
• Eye Contact
• Facial Expressions
• Posture
• Touch(Heptics)
• Gestures
• Personal Space(Proxemics)
• Appearance
• Time
• Smell
• Silence

10. Eye contact, a key characteristic
of nonverbal communication,
expresses much without using a
single word.
i.e. Attention ,confidence etc.
In American culture, maintaining
eye contact shows respect and
indicates interest.
Eye contact also establish the
nature of a relationship.
Eye Contact

11. Facial expressions are the
key characteristics of
nonverbal communication.
Your facial expression can
communicate happiness,
sadness, anger or fear.
Facial Expressions

13. Posture and how you carry
your self tells a lot about you.
How you walk, sit, stand or
hold your head not only
indicates your current mood,
but also your personality in
general.
For example, if you cross your
arms while standing, you indicate
that you may be closed off and
defensive. Meanwhile, walking
with your head down and avoiding
eye contact with others may
indicate shyness.
Posture

15. Haptic communication is
communicating by touch.
Touch or Haptics is the
characteristic of nonverbal
communication and used
when we come into physical
contact with other people.
For example: We use handshakes
to gain trust and introduce
ourselves.
Haptic or Touch

16. A gesture is a characteristic
of nonverbal communication
in which visible body actions
communicate particular
message.
Gestures include movement
of the hands, head, or other
parts of the body.
Gestures

18. Let see some most common gestures

27. Personal space is your
"bubble" - the space you
place between yourself
and others. This invisible
boundary becomes
apparent only when
someone bumps or tries
to enter your bubble.
Personal space

28. Appearance
The way some one look
First impressions are very
important - they can be
about attitude as well as
dress.
Visual impact is at least as
important as verbal impact,
people will very quickly
make assumptions based on
your facial expressions, the
clothes you wear, how well
groomed you are and your
body language.

31. Time
Time can be used to claim authority.
In many cultures people show respect by being on
time.
Some people display their importance by making
other people wait.
However punctuality always leaves positive impact.

32. Time

33. Smell
• Smell can give strong messages .
 Fragrance gives pleasant message.
 Stink gives unpleasant message.
• May caution against danger.
 Gas leakage,Fire,Smoke etc.

34. Silence
Feed back without words.
Silence may convey approval, respect ,fear, rejection
or seriousness.

35. Nonverbal Communication Around the World
Nonverbal
Communication in
Pakistan
Expressing
happiness, respect
and love for others.
Cultural effect

36. Nonverbal Communication Around the World
Nonverbal Communication in
China
The Chinese don't like being
touched by strangers. Therefore
don’t make any body contact.
Cultural effect

37. Nonverbal Communication Around the World
Nonverbal Communication in
Argentina
A handshake and nod show
respect when greeting someone.
Cultural effect

38. Nonverbal Communication Around the World
Nonverbal Communication in
India
Greeting with 'namaste' -
placing both hands together
with a slight bow is a very
common nonverbal
communication and shows
respect.
Cultural effect

39. Nonverbal Communication Around the World
Nonverbal
Communication in the
U.S.A
Quite Informal way of
nonverbal communication
- A handshake, a smile,
and 'hello'.
Cultural effect

40. Nonverbal Communication must be understandable
But what the……..is this?
Bangra Dance……?
Dance is an artistic form of
nonverbal communication. But no
one really knows what Pakistan
team trying to communicate.
I just understand that they are
happy.

41. Any question please…..!

42. “Making mistakes simply mean
you are learning faster,,
Doesn't matter …….!

43. Thank you…!
Presented to: Mrs. Benish Ashraf
Presented by: Babar Ali
Discipline: Cardiac Perfusion
Thank you…!
Presented to: Mrs. Benish Ashraf
Presented by: Babar Ali
Discipline: Cardiac Perfusion