Ravikumar Babu

Chennai Area, India India

Technical & Business Communication | Content Strategy | User Experience | Instructional Design

Technology / Software / Internet

• 17 years experience in technical and business communication, usability, content strategy, enterprise content management, web content writing, instructional design & training. • Created high-quality engaging content for customers, such as Apple, IAEA, FIFA, Reuters, Electronic Arts, General Electric, Chevron, etc. • User research experience, including customers and stakeholders interviews, work environment observation & creation of user personas. • Business analysis experience, including gathering, analyzing, and documenting requirements for content projects through needs analysis and information gathering sessions with stakeholders and project team members. • Information architectur...