Personal Information
Entreprise/Lieu de travail
Greater Chicago Area United States
Profession
Customer Experience Practice Leader at Centric Consulting
Secteur d’activité
Design
Site Web
www.about.me.com
À propos
Dynamic and hands-on design and user experience executive with over 20 years of
experience and a record of success leading and building highly effective and innovative
global design/ux organizations.
KEY SUCCESSES
300% growth in team size within 4 years, with high levels of employee engagement, and
less than 2% employee attrition year over year.
Successfully managed multiple $1M+ projects from sales to delivery to launch, utilizing a
unified design thinking led design/development process that led to a 20% increase in
client satisfaction scores.
Led the creation of a multiple studio design model, including offshore studios in emerging
marketing, including China, Argentina and Mexico, w...
Mots-clés
design
experience design
chicago
chicago2016
ogilvy
olympics
facebook
2016
cnms
agile
design thinking
leadership
design managerment
global
ux
salesforcexd
salesforce services
dreamforce2013
df2013
df13
salesforce xd
salesforce
social
media
jim
marcus
mark
mitten
bill
bulman
new
summit
convergence
social_media
jim_marcus
mark_mitten
bill_bulman
cnms08
chicago_new_media_summit
chicago_convergence
Tout plus
Présentations
(4)J’aime
(5)The 5 Competencies for Customer Journey Mapping
Qualtrics
•
il y a 6 ans
New Frontiers: UX Professional as Business Consultant
Cindy Chastain
•
il y a 11 ans
Trends in interactive design 2013
Prophets Agency
•
il y a 11 ans
PSFK Future of Retail Report 2012
PSFK
•
il y a 11 ans
See What I Mean Pt. 2 (Case Studies)
Travis Isaacs
•
il y a 15 ans
Personal Information
Entreprise/Lieu de travail
Greater Chicago Area United States
Profession
Customer Experience Practice Leader at Centric Consulting
Secteur d’activité
Design
Site Web
www.about.me.com
À propos
Dynamic and hands-on design and user experience executive with over 20 years of
experience and a record of success leading and building highly effective and innovative
global design/ux organizations.
KEY SUCCESSES
300% growth in team size within 4 years, with high levels of employee engagement, and
less than 2% employee attrition year over year.
Successfully managed multiple $1M+ projects from sales to delivery to launch, utilizing a
unified design thinking led design/development process that led to a 20% increase in
client satisfaction scores.
Led the creation of a multiple studio design model, including offshore studios in emerging
marketing, including China, Argentina and Mexico, w...
Mots-clés
design
experience design
chicago
chicago2016
ogilvy
olympics
facebook
2016
cnms
agile
design thinking
leadership
design managerment
global
ux
salesforcexd
salesforce services
dreamforce2013
df2013
df13
salesforce xd
salesforce
social
media
jim
marcus
mark
mitten
bill
bulman
new
summit
convergence
social_media
jim_marcus
mark_mitten
bill_bulman
cnms08
chicago_new_media_summit
chicago_convergence
Tout plus