Presenter: Eva Mayr, Michael Smuc, Hanna Risku BELIV 2010 Workshop http://www.beliv.org/beliv2010/

2. inside

3. Not only, whether one gets to Rome, but also how . Not only, whether a user solves a task, but also how .

4. What other processes lie in the dark? problem solving

5. Many Roads Lead to Rome. Mapping Users’ Problem Solving Strategies Eva Mayr, Michael Smuc, Hanna Risku Research Center KnowComm Danube University Krems

6. Problem Solving Eyeryday work problems are often ill-defined! Ill-defined Well-defined Problem Type More than one correct solutions Ill-defined One correct solution Well-defined Solution Problem Type Multiple ways to get there More than one correct solutions Ill-defined Multiple ways to get there One correct solution Well-defined Problem Solving Strategies Solution Problem Type Reading beyond data (e.g. new hypotheses) Reading in the data (e.g. concrete value) Example Multiple ways to get there More than one correct solutions Ill-defined Multiple ways to get there One correct solution Well-defined Problem Solving Strategies Solution Problem Type

8. Multiscale vs. GROOVE