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Social Media for HR Pros
          Ben Eubanks

         April 11, 2013
    NASHRM Mentor University
About me
The day gig        The night gig




                  The unpaid gig
If I was a Lawyer
If I was a Recruiter/Consultant
But I’m not
How I started in HR
How I started in Social Media
Why?
• Your employees understand it, whether
  you do or not.
• You can get a lot out of it professionally.
• It’s how you spend your free time after you
  finish all the HR work. :-)
Professional development
Join the club
Over 100 “HR” blogs
 exist today. Here
 are ten:
1.   hrringleader.com       6.    hrschoolhouse.com
2.   omegahrsolutions.com   7.    hrremix.com
3.   womenofhr.com          8.    timsackett.com
4.   fistfuloftalent.com    9.    sbrownehr.com
5.   hrcapitalist.com       10.   evilhrlady.org
Thinly sliced
Have a favorite topic? What about Lean
manufacturing principles for HR,
government contracting, or legal
compliance?
Networking
      You are the average of
      your 5 closest friends.
            Jim Rohn
HRevolution
Project:Social
How do you survive?
• Be realistic
• Use leverage
Communications
• Do you need a policy?
  – Blanket conversation policy
  – Lawyers running the show
  – Outliers
Hot off the presses
• Research published TODAY by SHRM:
  – 77% of orgs using social recruiting
  – 20% of orgs using for screening (truth?)

  http://www.slideshare.net/shrm/social-
    networkingwebsitesrecruitingselectingjobcand
    idatesshrm2013final
Legal
• Swinging pendulum: “nothing is allowed”
  was the norm, now moving away
• Speech on social media platforms can be
  “protected speech” if it targets the NLRA
  key “concerted activity” areas: wages,
  working conditions, etc.
  – Hispanics United
• Not all speech protected
  – Bartender
  – Reporter
Two options
Coaching vs. Policies
•   Drive Smart
•   Be Honest and Clear
•   Avoid a Blowout
•   Genuine Assistance
•   Proceed with Care
•   Respect Fellow Drivers
•   Share the Road
The numbers
Recruiting
• Facebook (or Twitter, YouTube, etc.) is not
  a bad word
• LinkedIn is my main success story
• Facebook for targeted demographics
• Niche sites
• Learn to search Google (boolean)
• Communities=work, tread carefully
• Email comm idea w/SmartRecruiters
• Corporate blogging
Ninja tip
• Boolean search is not social media, but
  you search social data.
• Type “ben eubanks” site:linkedin.com and
  you can see my profile, even if we’re not
  connected.
• This is how I source purple squirrels.
Tools abound
•   Jobvite
•   SmartRecruiters
•   Yammer
•   TribeHR
•   Rypple
•   TalentBin
•   And a hundred others
Corporate Blogging




Get a free guide: upstarthr.com/hrblogging
Culture/Branding
• What do ladies in men’s flame retardant
  Nomex flight suits, a bag piper, and a
  video about the mission to kill Osama Bin
  Laden have in common?
But I don’t have time…
Start with one thing. –
  Richard Sherman
But I don’t have time…
Use LinkedIn first. –Bonita Martin



Take advantage of
Groups and Answers
But I don’t have time…
Use RSS to save time. –Caryn
 Sarvich
But I don’t have time…
Engage now or be left behind. –Stephanie Kempa




       More on this: http://upstarthr.com/busy
Not THE answer, but…
Get more
• Get this presentation:
  upstarthr.com/nmusocial
• Get free email updates:
  upstarthr.com/feeds
• Email me: ben@upstarthr.com
• Free eBooks on employee engagement,
  retention, and more:
  upstarthr.com/freebies

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NASHRM Mentor University-Social Media for HR Pros

  • 1. Social Media for HR Pros Ben Eubanks April 11, 2013 NASHRM Mentor University
  • 2. About me The day gig The night gig The unpaid gig
  • 3. If I was a Lawyer
  • 4. If I was a Recruiter/Consultant
  • 7. How I started in Social Media
  • 8. Why? • Your employees understand it, whether you do or not. • You can get a lot out of it professionally. • It’s how you spend your free time after you finish all the HR work. :-)
  • 10. Join the club Over 100 “HR” blogs exist today. Here are ten: 1. hrringleader.com 6. hrschoolhouse.com 2. omegahrsolutions.com 7. hrremix.com 3. womenofhr.com 8. timsackett.com 4. fistfuloftalent.com 9. sbrownehr.com 5. hrcapitalist.com 10. evilhrlady.org
  • 11. Thinly sliced Have a favorite topic? What about Lean manufacturing principles for HR, government contracting, or legal compliance?
  • 12. Networking You are the average of your 5 closest friends. Jim Rohn
  • 15. How do you survive? • Be realistic • Use leverage
  • 16. Communications • Do you need a policy? – Blanket conversation policy – Lawyers running the show – Outliers
  • 17. Hot off the presses • Research published TODAY by SHRM: – 77% of orgs using social recruiting – 20% of orgs using for screening (truth?) http://www.slideshare.net/shrm/social- networkingwebsitesrecruitingselectingjobcand idatesshrm2013final
  • 18. Legal • Swinging pendulum: “nothing is allowed” was the norm, now moving away • Speech on social media platforms can be “protected speech” if it targets the NLRA key “concerted activity” areas: wages, working conditions, etc. – Hispanics United • Not all speech protected – Bartender – Reporter
  • 20. Coaching vs. Policies • Drive Smart • Be Honest and Clear • Avoid a Blowout • Genuine Assistance • Proceed with Care • Respect Fellow Drivers • Share the Road
  • 22. Recruiting • Facebook (or Twitter, YouTube, etc.) is not a bad word • LinkedIn is my main success story • Facebook for targeted demographics • Niche sites • Learn to search Google (boolean) • Communities=work, tread carefully • Email comm idea w/SmartRecruiters • Corporate blogging
  • 23. Ninja tip • Boolean search is not social media, but you search social data. • Type “ben eubanks” site:linkedin.com and you can see my profile, even if we’re not connected. • This is how I source purple squirrels.
  • 24. Tools abound • Jobvite • SmartRecruiters • Yammer • TribeHR • Rypple • TalentBin • And a hundred others
  • 25. Corporate Blogging Get a free guide: upstarthr.com/hrblogging
  • 26. Culture/Branding • What do ladies in men’s flame retardant Nomex flight suits, a bag piper, and a video about the mission to kill Osama Bin Laden have in common?
  • 27. But I don’t have time… Start with one thing. – Richard Sherman
  • 28. But I don’t have time… Use LinkedIn first. –Bonita Martin Take advantage of Groups and Answers
  • 29. But I don’t have time… Use RSS to save time. –Caryn Sarvich
  • 30. But I don’t have time… Engage now or be left behind. –Stephanie Kempa More on this: http://upstarthr.com/busy
  • 31. Not THE answer, but…
  • 32. Get more • Get this presentation: upstarthr.com/nmusocial • Get free email updates: upstarthr.com/feeds • Email me: ben@upstarthr.com • Free eBooks on employee engagement, retention, and more: upstarthr.com/freebies

Editor's Notes

  1. How I started (natural learning path)
  2. Forrester Research study shows that 84% of us don’t trust corporate blogs (as currently written).(we use internal newsletter at this time, shame on us)Recognition and engagement impact; Gives a voice to employees to demonstrate passion/commitmentExample of LA state agency whose CEO posts a few times a month, internal only but a good start.
  3. First know how deep you want to be and then assign time for that activity. Not everyone will blog five days a week for years. For others, Twitter and Facebook won’t be great options. Some might just want to lurk on blogs. And that’s fine! Start slow.Read blogs, comment if you want to add an idea, write a guest post. Steve Browne example of growing slowly.
  4. Purpose of GroupsWays I’ve used them successfully5 recommendationsPurpose of Answers
  5. RSS Changed My LifeStarted reading blogs 3 years ago. Went to each blog daily. Kept adding. Soon had 20, which took at least fifteen minutes a day to check each. Then found out about RSS. Feeds delivered to your reader.
  6. This isn’t the most important or powerful tool you have as an HR professional. However, it is just one more item to add to your toolbox that could come in handy at any point in your career. I’ve used it successfully in my day job and these other guys up here have as well to varying degrees of success.