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the elements of exceptional
By: Boom San Agustin
9customer experience
@BoomYourSales
understand how you will benefit from
taking care of your customer
1
@BoomYourSales
discover why your customer
bought from you
2
@BoomYourSales
put yourself in your customer's shoes
3
@BoomYourSales
anticipate your
customer's future service
needs or complaints
4
@BoomYourSales
work on your customer's needs
with a sense of urgency
5
@BoomYourSales
keep your customer
updated regularly
6
@BoomYourSales
request for your customer's
feedback regularly
7
@BoomYourSales
apologize to the customer
when necessary
8
@BoomYourSales
continuously improve
the way you give service
to your customer
9
@BoomYourSales
@BoomYourSales
@BoomYourSales
@BoomYourSales

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