Chatbots increase efficiency and customer satisfaction. Intention management scenarios available. Case studies with chatbots developed by Botego: Major mobile carrier with 15+ million subscribers: 4% increase in first call resolution 3% reduction in average call duration 3% reduction in average cost per call 10% reduction in back office transfers Johnson&Johnson: 12% uplift in o.b. tampon sales James Burke Marketing Award nomination Major bank, subsidiary of BNP Paribas: Winner of "Best Call Center Technology Award" Supported languages: • English • French • Spanish • Portuguese • Italian • Romanian • German • Swedish • Norwegian • Danish • Russian • Finnish • Turkish

2. On the web, kiosks, STB’s or mobile.
ACCESSIBLE

3. Teach it only once, it never forgets.
TRAINABLE
orManually
Automatically

4. Intention management scenarios.
KNOWLEDGEABLE

5. Never makes a mistake.
ACCURATE
Low confidence
Zero confidence

6. Acts based on user credentials.
SEGMENTABLE
Hi
how can I
help you?
Welcome Mr
Smith,
as a premium
customer,
I’ll be your
private digital
assistant
today

7. No limit for the
#of concurrent interactions.
SCALABLE
1/2 million
answers/month

8. Detailed analytics & reports.
MEASURABLE

9. Covers 80% of all content from day 1.
COMPREHENSIVE
Information from
Support
e-mails
Call
center
transcripts
Support tickets

10. Case studies.
EFFICIENT
Major mobile operator with 15+ million subscribers:
4% increase in FCR
3% reduction in average call duration
3% reduction in average cost per call
10% reduction in back office transfers
Johnson&Johnson:
12% uplift in o.b. tampon sales
James Burke Marketing Award nomination
Major bank, Subsidiary of BNP Paribas:
Winner of “Best call center technology” award

11. THE KNOW-HOW
Proprietary patent-pending
technology
trusted by these brands and noticed
by Google.

12. Thank you!
Ekim Nazim Kaya
President
Botego Inc
“Never send a human to do a
machine's job”