We learned a lot in the first few months of 2020 as the world shifted to provide more digital and online services and provide cleaner and safer in-person interactions. Through all these lessons learned, join Brian Pichman as he highlights some of the fun interactive virtual services in this new era of providing services to the public. We will cover some of the best tech tips for technology lending programs and things that patrons and users can do while away from your library. At the end of this workshop, pandemic or not, you’ll be able to provide greater services and resources to your patrons, regardless of their physical location and being as safe as possible to deliver these services.