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Customer service is a
  series of activities
designed to enhance
     the level of
customer satisfaction.
- and it’s also -

  the feeling that

a product or service

      has met

  the customers
    expectation.
Communication is a
   process by which
     information is
transmitted from one
person to another and
 it elicits a response.
Communication Skills
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An Attitude of Customer Service

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  • 28. Customer service is a series of activities designed to enhance the level of customer satisfaction.
  • 29. - and it’s also - the feeling that
 a product or service
 has met
 the customers expectation.
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  • 31. Communication is a process by which information is transmitted from one person to another and it elicits a response.
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