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Enhancing Customer Experience

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Bridget Brandt
Bridget Brandt
Business
1 of 18
Creating Loyalty Through Experience Bridget L. Brandt, Sr. Marketing Manager http://customerexperience101.blogspot.com A favorite You Tube video: http://www.youtube.com/watch?v=WFB8jirtyRw
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Identify Evaluate Enhance Real World Examples
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Identify Evaluate Enhance Real World Examples
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[object Object],[object Object],**Walker Information Group, http://www.walkerinformation.com/pics/wlr/Employee_ExecSumm_07.pdf Top Five Drivers of Loyalty Identify Evaluate Enhance Real World Enhancing Experience in the Real World
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[object Object],[object Object],[object Object],[object Object],[object Object],*The  Customer Experience IQ (CEIQ) study , conducted jointly by Vovici and CGA Identify Evaluate Enhance Real World Enhancing Experience in the Real World
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SAGE     Bridget L. Brandt Senior Customer Marketing Manager, Nonprofit Solutions Sage Business Solutions 12301 Research Blvd. Building IV, Suite 350 Austin, TX 78759 512-454-1844 x. 6355 [email_address]

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Enhancing Customer Experience

  • 1. Creating Loyalty Through Experience Bridget L. Brandt, Sr. Marketing Manager http://customerexperience101.blogspot.com A favorite You Tube video: http://www.youtube.com/watch?v=WFB8jirtyRw
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  • 4. Identify Evaluate Enhance Real World Examples
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  • 18. SAGE     Bridget L. Brandt Senior Customer Marketing Manager, Nonprofit Solutions Sage Business Solutions 12301 Research Blvd. Building IV, Suite 350 Austin, TX 78759 512-454-1844 x. 6355 [email_address]