2. MatterPoint Overview
Aquipt, Inc. | Private & Confidential
376 Crooked Lane, King of Prussia, PA 19406
www.aquipt.com
About Aquipt
Founded in 1990 and still privately held today by the founding partners. We began providing legal technology services
(mostly for litigation teams heading to trial) in 1997, we now do business with 97% of the AMLaw 100 and most major trial
consulting and legal staffing firms in the US.
We are headquartered just outside Philadelphia with additional technical staff and equipment offices in Chicago, Los
Angeles and San Francisco.
Aquipt is a platinum level vendor and active participant in ILTA (www.iltanet.org), the international legal technology
association for the last 6 years. We have been an affiliate member of ACEDS (www.aceds.org) for the last 4 years.
We are an authorized vendor for just about every leading technology manufacturer and maintain direct priority support
contracts with Microsoft, Dell, Citrix and others. More details at www.aquipt.com.
We get legal! And completely understand the culture and service level expectations for providing mission critical IT
services and support to law firms and legal vendors.
MatterPoint – Key Points
Delivered and supported 100% as a service, no CAPEX
Fastest delivery time of high performance enterprise class resources
SSAE16 data center with redundant (n+1) compute, network and storage
Clients retain exclusive control of their applications and administrative control of their MatterPoint infrastructure
Scale (always available) resources to handle unpredictable demands
24/7 help desk support with direct escalation to application provider support as needed
Never a conflict! Aquipt does not provide any e-discovery content services
3. MatterPoint Overview
Aquipt, Inc. | Private & Confidential
376 Crooked Lane, King of Prussia, PA 19406
www.aquipt.com
Provisioning is Fast
MatterPoint was architected with the latest virtualization and infrastructure management tools available. This enables us
to quickly and consistently provision and deploy private infrastructure environments to exact specifications.
Many application providers are now pre-building and benchmarking resource “packages” on MatterPoint for even faster
deployment (measured in days not months) of POC and production environments.
Scale to Meet Needs
When existing matters exceed anticipated sizes, new matters arrive quite a bit larger than expected and others appear
without much notice at all…the need to scale is a must.
Resources (beyond the contracted base infrastructure) are always available and quickly deployed. The ability to flex (up
and down) in short durations is one of the most valuable features of MatterPoint. Easily coordinate your application
licensing with your infrastructure to always remain efficient and to take advantage of new opportunities.
Tailored to You
Aquipt can handle any mandated IT requirements such as SSL configuration, VPN’s, public/private IP addresses, domains,
security/firewall configurations, private lines and even two-factor authentication services if needed. Credentials and access
for outside users (co-counsel, vendors, consultants, contract attorneys, etc.) are always managed by the client and are not
limited in any way by MatterPoint.
Support is our Top Priority
Aquipt has been a service centric organization since the beginning and works proactively to: measure response/resolution
times, provide continuous support communications/ticket updates, and post incident client satisfaction polling are just a
few components of our support process.
Our Solutions Center is always available during and after business hours by phone and all issues are tracked real-time with
our ticketing system. Application level issues are escalated directly to your application providers and we remain involved
in joint resolution efforts.
No e-Discovery Services Here
Aquipt has always and continues to deliver IT services without ever crossing the line into content services… on purpose.
We deliver and support infrastructure services nationally for law firms and legal service providers (big and small) along
with the wide array of e-discovery applications they own. We understand their confidentiality requirements and always
remain a neutral and agnostic service provider.
4. MatterPoint Overview
Aquipt, Inc. | Private & Confidential
376 Crooked Lane, King of Prussia, PA 19406
www.aquipt.com
As the premier legal IT organization in the United States, we understand the very specific needs of the data that law firms
retain. You can rest assured knowing that all data stored by Aquipt is fully compliant with the highest level of security and
technical controls.
We utilize two of the most advanced data centers in the country. Highly redundant, high density surpassing all top-tier
requirements
Technical Overview
HP/ Cisco UCS Blade Platform
Compellent/ NetApp San
Netscaler Access Gateways
VMWare Hypervisor
Statefull Firewall
Juniper Routers and Switches
Multiple blended ISPs
10GB Network
Tiered Hybrid Storage: 7200/
10k/ SSD
500Mbps of Bandwidth
Security
Monitoring 24 hours a day, 7
days a week, 365 days a year
Access restricted to authorized
personnel
Interior and exterior
surveillance cameras
Biometric Access Control
Silent alarm with automatic
notification
Protection
Dual power feeds
N+1 redundant electrical
design and distribution
Automatic switching from
primary to backup power
supply
Fully redundant uninterruptable
power supplies (UPS)
Diesel generator backup –
periodically tested
Onsite fuel tank, with multiple
supply routes
Fire protection system
5. MatterPoint Overview
Aquipt, Inc. | Private & Confidential
376 Crooked Lane, King of Prussia, PA 19406
www.aquipt.com
Aquipt utilizes two high-density, highly redundant facilities in Philadelphia and Las Vegas. Built to SEC
standards our facility solves the challenges around data security presented by Sarbanes Oxley, HIPAA,
SOX, and other legislative requirements.
Below floor water detection
system