Ce diaporama a bien été signalé.
Nous utilisons votre profil LinkedIn et vos données d’activité pour vous proposer des publicités personnalisées et pertinentes. Vous pouvez changer vos préférences de publicités à tout moment.
Park Café Food & Beverage Co.,Ltd    Training & DevelopmentRevises of New Style of Service    Set Menu Dinner          PSV...
Contents; 1- Introducing to set menu 2- The Set Menu Time table 3- The Set Menu Service Sequence Revised 4- Risk of Co...
Objectives To know the set menu dinner concept. To know how is the service of set menu To be ready for the sharing this...
1- Introducing to Set Manu                What is set menu? A menu that is pre-set up by kitchen which served  course by ...
Various choice in our daily  menu if the guest not prefer       the item in this   recommended set menu.    (Various choic...
Additional Price On double order of set item will be charged as:-   Starter = 2 $-   Soup = 1 $-   Main Course = 3 $-   D...
2- Set Menu Time Table Service Available from 05:00pm – 09:30pm Set Menu is Changeable In Monthly Grand Operation in PS...
3- The Set Menu         “Service Sequence” Revised1) Greeting &Seating                                  10)   Confirm Main...
4- Risk of Concept During                        Service Food Pick Up : Check with guest for satisfaction Table Seat Num...
Clips Role Play See the clip of service style.                                   10
Welcome to Questionnaires…! Share this to your staff as soon as possible.                                                ...
Prochain SlideShare
Chargement dans…5
×

Dinner set lession for refresh operation dept and outlet mangager 2012

536 vues

Publié le

  • Soyez le premier à commenter

Dinner set lession for refresh operation dept and outlet mangager 2012

  1. 1. Park Café Food & Beverage Co.,Ltd Training & DevelopmentRevises of New Style of Service Set Menu Dinner PSV 2012 Conduct by: Mr. Reaksmey
  2. 2. Contents; 1- Introducing to set menu 2- The Set Menu Time table 3- The Set Menu Service Sequence Revised 4- Risk of Concept During Service 2
  3. 3. Objectives To know the set menu dinner concept. To know how is the service of set menu To be ready for the sharing this knowledge to all stake holders. To reduce misunderstanding of each staff for this such services operation 3
  4. 4. 1- Introducing to Set Manu What is set menu? A menu that is pre-set up by kitchen which served course by course. A customer can order 3 to 4 courses by following the menu of :Starter, Soup, Main course and Dessert 4
  5. 5. Various choice in our daily menu if the guest not prefer the item in this recommended set menu. (Various choice is available for Main Course only)Effective on Monday 19th March 2012. 5
  6. 6. Additional Price On double order of set item will be charged as:- Starter = 2 $- Soup = 1 $- Main Course = 3 $- Dessert = 1 $Note: above prices are also recommend as individual item order. 6
  7. 7. 2- Set Menu Time Table Service Available from 05:00pm – 09:30pm Set Menu is Changeable In Monthly Grand Operation in PSV only 7
  8. 8. 3- The Set Menu “Service Sequence” Revised1) Greeting &Seating 10) Confirm Main Course2) Opening Napkin 11) Clear Starter/soup3) Presenting Menuup selling 12) Serve Main Course Explaining the Menu (customer can 13) Clear Main course and bread have various choice for main course in our other daily menu if shehe not prefer the main with table well crumbed. course in the set menu item) 14) Confirm Dessert4) Taking Order & Repeat (must concluded with Starter , soup, main course and 15) Serving Dessert dessert) or + other drinks. 16) Clear Dessert5) Confirm waiting 17) Confirm the bill6) Set up cutlery accordingly 18) Present the bill7) Serving Water/Tea & Bread 19) farewell the customer8) Confirm starter /Soup9) Serving Starter / soup 8
  9. 9. 4- Risk of Concept During Service Food Pick Up : Check with guest for satisfaction Table Seat Number: must write down clearly Captain Order: not too much short cut, use it to follow up since: - set up cutlery for each ordered (guest) - serving period for each course coming.Notice: No food come out without guest ordered, any waste is your responsibility. 9
  10. 10. Clips Role Play See the clip of service style. 10
  11. 11. Welcome to Questionnaires…! Share this to your staff as soon as possible. 11

×