2. WhatisAllAccessRewards?
It’s our way of saying thank you to our customers and
our communities
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3. Benefits
Aim to reward every kind of shopper!
 eWallet Rewards
 Points
 Community Rewards
 Digital Coupons
 Power of 10
 One Day Sale – Fantastic Friday
 Online Account
 Employee Only Benefits
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4. AllAccessPoints
 $1 = 1 All Access Point
 When 500 points are
accumulated in a calendar
quarter, customers will receive
a $5 All Access Reward
 Provides small trip shoppers as
well as large trip shoppers
incentive to use card on every
transaction
 All Access points not totaling
500 will expire at the end of the
quarter.
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5. eWalletRewards
 An All Access Reward balance on the eWallet brings
customers back to our stores.
 .30 cents of every dollar rewarded through the
eWallet goes back to the company
 Special savings and digital coupons can be loaded
directly to the eWallet
 All Access members can save up eWallet Rewards to
spend on holidays, special occasions or when they
need extra cash most!
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6. CommunityRewards
 Giving 1% back
 Customers can designate one (1) local charity to receive a
1% donation of their qualifying purchases
 Encourages community minded customers to use
their All Access Card
 Empowers organizations to get supporters to sign-
up
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7.  Store and manufacturer
coupons available
 Coupons loaded to card
via customer’s online
account
 Redemption happens
automatically in the lane
 Cashier enforced no
paper/digital coupon
doubling
DigitalCoupons
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8. PowerofTen
 Customer’s rewarded for repeat purchase of
selected items
 Buy 10 times get the 11th free
 All Access Rewards card keep track for you
 Item selection
 Vendor driven
 Can change up to 4 times/year
 Quarterly cycles
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9. SpecialEvents
 Fantastic Fridays
 “Home” Store Specific Sales
 Sweepstakes
 Communication
 Email orText Message
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10. OnlineAccountDashboard
 Add digital coupons
 Check points & eWallet
balance
 Review past shopping
transactions
 Add dependants
 Manage personal
information
 Manage contact
preferences
 See Community Rewards
contributions
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11. EmployeeOnlyBenefits
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 Payday Perks
 10% back on produce
and private brands
 Safety Awards
 Gift card offers

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13. CustomerSign-up&Registration
 Quick enroll
 Guest Services
 Online
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14. Quick Enroll-InLaneActivation
 Enroll a member at the POS with only a phone number
 In Lane Activation must be done as a separate transaction
Once the menu refreshes click on the QUICK ENROLL tab.
Once the menu refreshes click on the
QUICK ENROLL tab.
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On the main menu, click MORE
until you get to the ACCELITEC tab.

15. Quick Enroll-InLaneActivation
Enter the customers phone number including area
code and press enter.
You will be prompted to Scan
Tag. At this time you will
scan the barcode on the back
of the card.
You will see a dialog box appear with a
“Enrollment Successful”. Press enter and you
will be at the start of the next transaction. 15

16. Quick Enroll-InLaneActivation
 Majority of sign-ups
 Customers must finalize
sign-up
 Online:
 Shopsmartfoods.com
 Gorays.com
 Myckm.com
 In store: registration card
to service counter
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17. GuestServicesEnrollment
 Set up a new customer
 Complete quick enroll
process
 Replace a lost card
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OnlineRegistration
 New All Access member can fully complete
registration online
 Gorays.com
 Shopsmartfoods.com
 Myckm.com

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20. In-LaneExperience–ScanningaCard
 The customer’s card can be scanned at any time during
the order
 Select the ALL ACCESS key on the main menu.
 A dialog box will appear directing you to scan member card.
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21. In-LaneExperience–ScanningaCard
The customer name and wallet balance will appear
in a box that automatically fades away allowing
you to start scanning items in the order.
At the end of the order you will
hit total and the digital wallet
tab will be available to select for
the use of any available in-store
credit.This is also when any
coupons or special discounts
come off the order.
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22. In-LaneExperience–PhoneNo.
You can use the phone number that is tied to the member’s account to identify the
customer in the lane if they do not have their ALL ACCESS card present. Once you select
the ALL ACCESS tab on the main screen you will press the “7” key and enter.
Once the menu refreshes click on the QUICK ENROLL tab.
An “Enter Phone #” box will appear and you will
ask the customer for the phone number tied to
their account. Enter the phone number including
area code into the box and press enter.
A dialog box will appear directing you to scan member card.
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23. In-LaneExperience–PhoneNo.
Ask the customer their name if you do not
know and select that customer to tie to the
order.
Once selected a dialog box will
appear asking you if the customer
you selected is the correct customer.
Simply follow the instructions.
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24. In-LaneExperience-BenefitReminders
Once the menu refreshes click on the QUICK ENROLL tab.A dialog box will appear directing you to scan member card.
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26. Whatifthere’saproblem?
 Problem: I get the AI Offline Message
 A: It’s okay to complete the transaction.The data is
being collected and will be transferred when the system
goes back online. Make sure to contact tech support
though.
 Problem: The register is running too slow to
reasonable complete a timely transaction.
 A: Contact our tech support
 Problem: Our server crashed!
 A: Contact our tech support right away
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27. Whatifthere’saproblem?
 Problem: Customer’s card didn’t get scanned.
 A: Make sure to get their phone number and receipt.
Relay the information to your Manager, Assistant
Manager or AllAccess Promoter.That staff member will
ensure the customer gets credit for that transaction via
Customer Manager
 Problem: A discount or promotion didn’t apply
correctly.
 A: Contact SaraTowne at sara.towne@ckmarket.com
or 541-412-0005
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28. Everything else
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29. FAQ
 Q: Do I have to be an All Access Member?
 A: No. All of our customers receive the same sale price
in our stores.You do not need to be a member to get the
sale price. However, if you choose to be a member, you
will receive benefits like no other grocery store will
provide.
 Q: What if I lose my All Access Card?
 A: No worries.You can have your local store assign a
new card to your existing account. In the meantime
continue to use your phone number tied to your account
to earn rewards.
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30. FAQ
 Q: How will guests without computers register?
 A: Registration can occur at Guest Services or via the
Call Center (541) 412-0005 if you do not have access to
the internet either at home, work or a public building
(library, coffee shop, etc.)
 Q: Can family members have their own All Access
Card?
 A:Yes. In fact adding dependents is something we can
easily do for any account.We can either assign
dependents their own card of they can use the phone
number associated with the account.
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31. FAQ
 Q: Can I "cash out" my All Access Rewards eWallet balance?
 A:Your All Access Rewards eWallet balance has no "cash" value, so it
cannot be "cashed-out".You can use your All Access Rewards eWallet
balance on any purchase in any C&K Market location.Use it when you
want, on the products you want in store.The exceptions from purchase
using your wallet balance are Lottery products, Money Orders,Western
Union,UPS and other items prohibited by law.
 Q: Can I use a portion of my All AccessWallet credit?
 A:Yes, you can use a portion of your wallet or the whole thing – you
decide when and how.
 Q: Returns – will in-store returns continue to be handled at Guest
Services?
 A: In-store will not change. Items can still be taken to the Guest Service
counter for individual attention.
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33. CustomerManager
 Web Based
 Enroll a New Member
 Complete In-Lane Activation Enrollment
 Adding Dependents
 Customer Service Requests
 Manage Employee Accounts
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