9. ERP – People Emotions Emotions Excitement Access Opportunity Measure Value Gather Requirements Design Solution Develop Solution Deploy Solution Management Excited about potential value Software is not hard Excited about value realized Change is not easy Scope Management Expectations Management Client Relationship Influencing & Negotiation Practical Tips Value Focus ? ? ? Change is not easy End user Community Not sure about the need Building expectations Transition to new process
10. ERP Implementation Realization "75% of all ERP implementations fail to OPTIMIZE the benefits associated with ERP application software” - Gartner Group "Companies fail to realize that ERP implementations are an ongoing event. Even after implementation, Business process must tweaked, and functionality OPTIMIZED.” - AMR “ Comfort zone” ERP LIFE CYCLE Phases not considered by companies Implementation “ We understand why current implementation fails” "ERP solutions provide robust functionality; they have become a standard requirements to provide ROI. Few implementations, however OPTIMIZE all available functionality to fully realize ROI.” - Benchmarking Partners ” Over a 5-6 year period, the average ERP implementation incurred a negative ROI of about US$ 1.5M” - Meta Group Source: Model Gartner Group ERP Logic provides services in all phases of implementation