As digitization changes the entire industry, customers increasingly expect a consistent digital customer journey across multiple channels. Telco companies are facing saturated markets, declining revenues, increasing churn rates, as well as significant investment requirements in infrastructure such as 5G.
Join this webinar and learn how digital process automation can address many of these challenges and help communication service providers modernize their business systems, become more agile and flexible, and create innovative offerings and omnichannel customer journeys.
In this webinar, telco and IT practitioners from Vodafone, LionGate and WDW eLab will discuss:
- Digital process automation: how it works and which aspects are key for telco companies
- Use case: how Vodafone has optimized and digitized their business processes to modernize the IT environment
- Business Impact: Creating a consistent multichannel customer experience
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[Webinar] Transforming Telcos with Digital Process Automation (December 10, 2019)
1. A Conversation With Industry Experts
Transforming Telcos with Digital
Process Automation
2. • This webinar will be recorded, and we’ll send all
registrants a link to the recording.
• We hope for this webinar to be interactive!
• There will be an opportunity to ask us questions
about the use case and our learnings.
3