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Beliefs, behaviours and systems in primary care: 
NSW findings from the International Cancer 
Benchmarking Partnership 
Jane Young, Claire McAulay, Ingrid Stacey, Megan Varlow, David Currow 
SYDNEY MEDICAL SCHOOL 
Jane Young | University of Sydney 
Cancer Epidemiology and Cancer Services Research Group 
Sydney School of Public Health
Background to ICBP 
› Evidence of variations in cancer survival between different European 
countries 
› Example – rectal cancer : 5-year age-standardised relative survival 
- Switzerland 61% 
- England 52% 
- Poland 39% 
Sant et al, Eu J Cancer 2009 
› ICBP formed to try to answer these questions 
› Focus on lung, colorectal, breast and ovarian cancer 
3
ICBP Module 3 aims 
› To explore whether differences in primary care systems might explain 
variations in cancer survival between countries 
› In NSW, to investigate GPs’: 
- beliefs about early diagnosis of cancer and their role in the cancer system 
- access to diagnostic tests and specialists in the public and private sectors 
- self reported practices for patients presenting with suspicious symptoms 
- views of resources that could improve the interface between primary and 
specialist care 
› To compare responses for urban and rural GPs 
4
Methods 
› Online survey of GPs in 
- UK (England, Wales, Northern Ireland) 
- Scandinavia (Norway, Sweden, Denmark) 
- Canada (British Columbia, Manitoba, Ontario) 
- Australia (Victoria and NSW) 
› GPs’ behaviours measured using case scenarios 
› GPs’ beliefs and systems measured using direct questions 
› Additional questions in NSW and Victoria: 
- access to services in the public and private sectors 
- out-of-pocket expenses for patients 
- influences on referral practices 
- preferences for resources to improve the interface between primary and specialist care 
5
NSW sample and recruitment 
› Random sample of GPs identified from a commercial list (AMPCo) 
› Stratified by urban or regional/rural location based on ARIA+ classification 
of practice postcode 
› Primer letter, invitation and up to 3 mailed reminders 
› GPs were ineligible if: 
- not working primarily in clinical general practice 
- provided locum services only 
- had died, retired, on extended leave 
- no longer in NSW 
6
Response rate 
7 
2500 names selected 
1250 metro, 1250 rural 
(10% not eligible) 
2246 eligible 
Embedded RCT of 
response-aiding 
strategies 
273 responses (12.2%)
Characteristics of respondents 
8 
Characteristic Rural (N = 140) Urban (N= 133) 
n (%) n (%) 
Female 61 (44) 62 (47) 
Age (years) < 35 14 (10) 13 (10) 
35–44 28 (20) 22 (17) 
45–54 42 (30) 44 (33) 
55–64 52 (37) 39 (29) 
≥ 65 4 (3) 15 (11) 
GP registrar 10 (7) 8 (6) 
Sole practitioner 13 (9) 21 (16) 
Part time 44 (31) 54 (41) 
Years in general practice 
< 3 11 (8) 8 (6) 
3–5 18 (13) 10 (8) 
6–10 12 (9) 21 (16) 
11 + 99 (71) 94 (71)
Beliefs about timely diagnosis 
9 
More timely diagnosis of cancer is important to ensure better outcomes 
Agree or Strongly agree 
Rural (%) Urban (%) 
Colorectal 97 98 
Melanoma 96 98 
Breast 94 96 
Ovarian 89 95 
Lung 83 89 
Prostate 51 56
Beliefs about role in cancer system 
10 
Agree or strongly 
agree 
Rural (%) Urban (%) 
I like to wait until I am sure of a diagnosis before referring 
to a specialist 
21 17 
I am often unclear about when I should refer to a specialist 
when I suspect cancer 
6 4 
Protecting patients from over-investigation is an important 
part of my role 
44 39 
Preventing secondary/specialist care cancer services from 
being overloaded is an important part of my role 
44 39
Influences on management decisions 
11 
Agree or strongly agree 
Rural (%) Urban (%) 
Fear of litigation sometimes influences my decisions to 
order investigations 
38 48 
Fear of litigation sometimes influences my decisions to 
refer 
35 43 
I sometimes order cancer investigations that I don’t feel 
are indicated due to patient pressure 
36 40 
I sometimes refer patients due to patient pressure rather 
than clinical indication 
29 31
Access to specialist advice within 48 hours 
regarding investigations for suspected cancer 
12 
Agree or strongly agree 
Rural (%) Urban (%) 
Public system 51 51 
Private system 76 89
Specialist referral within 48 hours for patient with 
suspected cancer 
13 
Agree or strongly agree 
Rural (%) Urban (%) 
Public system 36 50 
Private system 69 82
Proportion of GPs reporting direct access to GI 
diagnostic tests (no specialist referral required) 
14 
NSW 
rural 
NSW 
urban 
VIC 
rural 
VIC 
urban 
Upper GI endoscopy 21 30 53 9 
Flexible sigmoidoscopy 14 21 29 43 
Colonoscopy 21 31 47 78
Access to colonoscopy 
15 
Proportion of GPs reporting average waiting time of 4 weeks or less: 
NSW rural NSW urban VIC rural VIC urban 
Public 
system 
14 23 24 18 
Private 
system 
79 88 84 96 
Proportion of GPs receiving colonoscopy results within 1 week: 
NSW rural NSW urban VIC rural VIC urban 
37 40 67 68
Proportion of GPs who can arrange colonoscopy 
with no out of pocket expenses 
16 
Rural Urban 
Yes, this is easy to organise 25 25 
Yes, but with difficulty 51 56 
No 19 18 
Don’t know 4 2
Proportion of GPs reporting time to specialist 
appointment within 2 weeks 
17 
Rural Urban 
General surgeon Public 
Private 
46 
85 
58 
94 
Gastroenterologist Public 
Private 
31 
68 
52 
92 
Colorectal surgeon Public 
Private 
38 
69 
50 
91 
Respiratory physician Public 
Private 
36 
66 
55 
87 
Thoracic surgeon Public 
Private 
29 
57 
46 
84 
Gynaecologist Public 
Private 
46 
77 
56 
90 
Gynaecologic oncologist Public 
Private 
27 
52 
48 
77
GPs’ perceived importance of various factors for 
selecting a specialist 
Factor Rural Urban 
Previous experience referring patients to this specialist 84.3 90.2 
Length of wait for appointment 70 68.4 
Patient preference 49.3 52.6 
Colleague recommendation 52.1 48.9 
Specialist's hospital has good reputation for cancer care 32.1 57.9 
Specialist is member of MDT 33.6 51.1 
Specialists’ relevant cancer caseload 29.3 43.6 
Know specialist personally 32.9 38.3 
Out of pocket costs for patients 32.9 34.6 
Distance patient must travel 33.6 26.3 
Specialist's hospital has good published outcomes/low complication 
17.1 41.4 
rates for cancer patients 
Specialist is in directory of cancer specialists 6.4 19.5 
Specialist is involved in clinical trials 3.6 11.3 
18
Perceived usefulness of resources for informing 
about cancer services and referral pathways 
19 
Factor Percentage responding “very important” 
Rural Urban 
Discussion with colleagues 82 76 
GP meetings or seminars 60 63 
Feedback from patients 41 44 
Mailed brochures or info from 
36 40 
hospitals/specialists 
GP publications and newsletters 25 41 
Directory of specialists/services 26 39 
Internet searches 24 29 
Cancer Institute NSW CanRefer 
14 19 
website
Limitations 
› Very low response rate 
› Participating GPs more positive towards cancer care than non-responders 
› Scope of questions limited due to requirements of standardised instrument 
20
Summary 
› GPs expressed strong support for timely diagnosis to improve patient 
outcomes for breast, colorectal and melanoma skin cancer, but less for 
other cancer types 
› Almost half of GPs considered that gatekeeping was an important part of 
their role 
› There were marked differences in access to diagnostic tests and specialist 
services between urban and regional/rural GPs and for patients in the 
public and private sectors 
› Waiting times were one of the most important factors influencing referral 
pathways 
› These findings can inform future programs to enhance the interface 
between primary and specialist care and provide a baseline to monitor 
change 
21
Acknowledgements 
› We thank the GPs who participated in the survey, the ICBP Module 3 team 
who developed the core questionnaire and Sigmer UK who developed and 
managed the online database 
› The study was funded by the Cancer Institute NSW 
› JY is supported by Academic Leader in Cancer Epidemiology award 
number 08/EPC/1-01 from the Cancer Institute NSW and CM was 
employed through this award 
› Paper reporting embedded RCT of financial incentives to improve 
response rate will be published in Journal of Clinical Epidemiology (in 
press) 
22

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Innovations conference 2014 professor jane young beliefs behaviours

  • 1.
  • 2. Beliefs, behaviours and systems in primary care: NSW findings from the International Cancer Benchmarking Partnership Jane Young, Claire McAulay, Ingrid Stacey, Megan Varlow, David Currow SYDNEY MEDICAL SCHOOL Jane Young | University of Sydney Cancer Epidemiology and Cancer Services Research Group Sydney School of Public Health
  • 3. Background to ICBP › Evidence of variations in cancer survival between different European countries › Example – rectal cancer : 5-year age-standardised relative survival - Switzerland 61% - England 52% - Poland 39% Sant et al, Eu J Cancer 2009 › ICBP formed to try to answer these questions › Focus on lung, colorectal, breast and ovarian cancer 3
  • 4. ICBP Module 3 aims › To explore whether differences in primary care systems might explain variations in cancer survival between countries › In NSW, to investigate GPs’: - beliefs about early diagnosis of cancer and their role in the cancer system - access to diagnostic tests and specialists in the public and private sectors - self reported practices for patients presenting with suspicious symptoms - views of resources that could improve the interface between primary and specialist care › To compare responses for urban and rural GPs 4
  • 5. Methods › Online survey of GPs in - UK (England, Wales, Northern Ireland) - Scandinavia (Norway, Sweden, Denmark) - Canada (British Columbia, Manitoba, Ontario) - Australia (Victoria and NSW) › GPs’ behaviours measured using case scenarios › GPs’ beliefs and systems measured using direct questions › Additional questions in NSW and Victoria: - access to services in the public and private sectors - out-of-pocket expenses for patients - influences on referral practices - preferences for resources to improve the interface between primary and specialist care 5
  • 6. NSW sample and recruitment › Random sample of GPs identified from a commercial list (AMPCo) › Stratified by urban or regional/rural location based on ARIA+ classification of practice postcode › Primer letter, invitation and up to 3 mailed reminders › GPs were ineligible if: - not working primarily in clinical general practice - provided locum services only - had died, retired, on extended leave - no longer in NSW 6
  • 7. Response rate 7 2500 names selected 1250 metro, 1250 rural (10% not eligible) 2246 eligible Embedded RCT of response-aiding strategies 273 responses (12.2%)
  • 8. Characteristics of respondents 8 Characteristic Rural (N = 140) Urban (N= 133) n (%) n (%) Female 61 (44) 62 (47) Age (years) < 35 14 (10) 13 (10) 35–44 28 (20) 22 (17) 45–54 42 (30) 44 (33) 55–64 52 (37) 39 (29) ≥ 65 4 (3) 15 (11) GP registrar 10 (7) 8 (6) Sole practitioner 13 (9) 21 (16) Part time 44 (31) 54 (41) Years in general practice < 3 11 (8) 8 (6) 3–5 18 (13) 10 (8) 6–10 12 (9) 21 (16) 11 + 99 (71) 94 (71)
  • 9. Beliefs about timely diagnosis 9 More timely diagnosis of cancer is important to ensure better outcomes Agree or Strongly agree Rural (%) Urban (%) Colorectal 97 98 Melanoma 96 98 Breast 94 96 Ovarian 89 95 Lung 83 89 Prostate 51 56
  • 10. Beliefs about role in cancer system 10 Agree or strongly agree Rural (%) Urban (%) I like to wait until I am sure of a diagnosis before referring to a specialist 21 17 I am often unclear about when I should refer to a specialist when I suspect cancer 6 4 Protecting patients from over-investigation is an important part of my role 44 39 Preventing secondary/specialist care cancer services from being overloaded is an important part of my role 44 39
  • 11. Influences on management decisions 11 Agree or strongly agree Rural (%) Urban (%) Fear of litigation sometimes influences my decisions to order investigations 38 48 Fear of litigation sometimes influences my decisions to refer 35 43 I sometimes order cancer investigations that I don’t feel are indicated due to patient pressure 36 40 I sometimes refer patients due to patient pressure rather than clinical indication 29 31
  • 12. Access to specialist advice within 48 hours regarding investigations for suspected cancer 12 Agree or strongly agree Rural (%) Urban (%) Public system 51 51 Private system 76 89
  • 13. Specialist referral within 48 hours for patient with suspected cancer 13 Agree or strongly agree Rural (%) Urban (%) Public system 36 50 Private system 69 82
  • 14. Proportion of GPs reporting direct access to GI diagnostic tests (no specialist referral required) 14 NSW rural NSW urban VIC rural VIC urban Upper GI endoscopy 21 30 53 9 Flexible sigmoidoscopy 14 21 29 43 Colonoscopy 21 31 47 78
  • 15. Access to colonoscopy 15 Proportion of GPs reporting average waiting time of 4 weeks or less: NSW rural NSW urban VIC rural VIC urban Public system 14 23 24 18 Private system 79 88 84 96 Proportion of GPs receiving colonoscopy results within 1 week: NSW rural NSW urban VIC rural VIC urban 37 40 67 68
  • 16. Proportion of GPs who can arrange colonoscopy with no out of pocket expenses 16 Rural Urban Yes, this is easy to organise 25 25 Yes, but with difficulty 51 56 No 19 18 Don’t know 4 2
  • 17. Proportion of GPs reporting time to specialist appointment within 2 weeks 17 Rural Urban General surgeon Public Private 46 85 58 94 Gastroenterologist Public Private 31 68 52 92 Colorectal surgeon Public Private 38 69 50 91 Respiratory physician Public Private 36 66 55 87 Thoracic surgeon Public Private 29 57 46 84 Gynaecologist Public Private 46 77 56 90 Gynaecologic oncologist Public Private 27 52 48 77
  • 18. GPs’ perceived importance of various factors for selecting a specialist Factor Rural Urban Previous experience referring patients to this specialist 84.3 90.2 Length of wait for appointment 70 68.4 Patient preference 49.3 52.6 Colleague recommendation 52.1 48.9 Specialist's hospital has good reputation for cancer care 32.1 57.9 Specialist is member of MDT 33.6 51.1 Specialists’ relevant cancer caseload 29.3 43.6 Know specialist personally 32.9 38.3 Out of pocket costs for patients 32.9 34.6 Distance patient must travel 33.6 26.3 Specialist's hospital has good published outcomes/low complication 17.1 41.4 rates for cancer patients Specialist is in directory of cancer specialists 6.4 19.5 Specialist is involved in clinical trials 3.6 11.3 18
  • 19. Perceived usefulness of resources for informing about cancer services and referral pathways 19 Factor Percentage responding “very important” Rural Urban Discussion with colleagues 82 76 GP meetings or seminars 60 63 Feedback from patients 41 44 Mailed brochures or info from 36 40 hospitals/specialists GP publications and newsletters 25 41 Directory of specialists/services 26 39 Internet searches 24 29 Cancer Institute NSW CanRefer 14 19 website
  • 20. Limitations › Very low response rate › Participating GPs more positive towards cancer care than non-responders › Scope of questions limited due to requirements of standardised instrument 20
  • 21. Summary › GPs expressed strong support for timely diagnosis to improve patient outcomes for breast, colorectal and melanoma skin cancer, but less for other cancer types › Almost half of GPs considered that gatekeeping was an important part of their role › There were marked differences in access to diagnostic tests and specialist services between urban and regional/rural GPs and for patients in the public and private sectors › Waiting times were one of the most important factors influencing referral pathways › These findings can inform future programs to enhance the interface between primary and specialist care and provide a baseline to monitor change 21
  • 22. Acknowledgements › We thank the GPs who participated in the survey, the ICBP Module 3 team who developed the core questionnaire and Sigmer UK who developed and managed the online database › The study was funded by the Cancer Institute NSW › JY is supported by Academic Leader in Cancer Epidemiology award number 08/EPC/1-01 from the Cancer Institute NSW and CM was employed through this award › Paper reporting embedded RCT of financial incentives to improve response rate will be published in Journal of Clinical Epidemiology (in press) 22