UNLIMITED by Capgemini: Foundation of Digital Business

UNLIMITED
by Capgemini
HPE Discover, London, Detlev Sandel
November 29th, 2016
Foundation for
Digital Business

Today you will learn how to
This session is about
achieving more
with less
 Overcome one of the main inhibitors to digital
transformation in existing system landscapes
 Boost the performance of the landscape out-of-the-box
 Improve data quality to an unprecedented level of
accuracy and detail
 Shorten time-to-market by at least 30%
 Lower cost of development and operations by at least
25% at the same time
 Achieve all this with one simple measure
2

UNLIMITED by Capgemini – Foundation for Digital Business
We cannot solve a
problem with the same
kind of thinking we used
when we created it.
Albert Einstein, 1879 - 1955
Before we start let‘s (re-)calibrate our minds for the session
3

Digital Business is a huge opportunity for all companies:
Innovative technologies enable new business models
 Cloud
 Big Data
 Artificial intelligence,
Machine learning
 Internet of Things IoT
 Mobile devices
Digital
4
Business
 Industry 4.0
 Individualization
 Products to Services
 Data-driven Processes
 Digital Business
Models

When we in IT think about “solving business problems”, we commonly
follow one standard approach
5

We add more applications
6

Need to do Big Data?
No worries, there are plenty of solutions
7
Big Data Landscape 2016

Interested in the Internet-of-Things?
Here we go
8
Internet of Things Landscape 2016

UNLIMITED by Capgemini – Foundation for Digital Business 9
None of these tools will solve
the main problem
in transforming into
a digital business

Can you guess what this is?
10

Main challenge: hundreds of data copies
With every copy, extract or aggregate of data, information gets irretrievably lost!
11

Data quality matters (a lot)
IDC 1)
Organizations with
more than 1.000 employees
have 516 extra copies of data
on average.
Forrester 2)
Poor data quality is the
main issue in improving
customer experience.
Capgemini/MIT 3)
Digital leaders are
26% more profitable, have
9% higher revenue and a
12% higher market valuation.
1) IDC #259143: “Common gaps in data control” (Sept. 2015)
2) Forrester: “Data Quality Solution, Q4 2015” (Dec. 2015)
3) Capgemini Consulting, MIT Sloan: “The digital advantage” (2014)
12

Data copies and, even worse, copies from copies are the main
inhibitor to succeed in digital business, because they are:
(very) expensive
inconsistent
outdated
incorrectimprecise
13

Today‘s Client-Server world
Why are we doing so many copies?
Because we follow a 30-year old IT architecture paradigm
Typical characteristics of complex
client-server landscapes
 High response times
 Long-running batch jobs
 Bad data quality
 Complex and heterogeneous data
models
 High costs for development and
operation
 Low flexibility in regard to process
changes
 Long feature request lists from
business which cannot be implemented
LEGEND
Application Server Reporting Server Database Server Interface/Data Flow
14

From now on
we don’t do data copies
any more

Seven requirements for a central data
management platform
Our approach: Consolidation of data management on one central
platform and shutdown of dedicated reporting systems
1. Redundant-free data storage
2. Low response times independent from
use case/application
3. Transactions & Analytics in one single
database
4. Structured & unstructured data in one
single database
5. Ready for mission-critical usage
6. Capacity for future data growth
7. Protection of investments into existing
applications
X
Target picture:
 All transactional systems work on the same data management platform
 No more dedicated reporting system
 Limited number of data copies for HA and DR
16
X

To answer this question Capgemini did extended research on available data management solutions
illustrative
Requirement Solution A Solution B Solution X
1. No Redundancy
2. Low Response Times
3. OLTP + OLAP
4. Structured + Unstructured n.a
5. Mission-critical ready
6. Capacity
7. Protection of Investments
Only with
same Vendor
The one-billion dollar question: is there a technology existing which
meets all of the seven requirements?
17

At least one gets very close: SAP HANA®
Requirement Solution A Solution B Solution X
1. No Redundancy
2. Low Response Times
3. OLTP + OLAP
4. Structured + Unstructured n.a
5. Mission-critical ready
6. Capacity
7. Protection of Investments
Only with
same Vendor
Important to know:
HANA works with non-SAP systems as well
18

19
Real-life case study:
After sales
transformation at
large car manufacturer

How many IT systems does it take to repair cars?
20

Answer: 22
21
Repair24

With up to 80.000 transactions per day „Repair24“ is one of the most
critical systems in after sales and causes some headaches
Business IT
Current
challenges
New
requirements
 Unplanned extended stays
at service stations
 Very limited reporting
features (short history, on ad-
hoc reporting, low granularity)
 Multiple parallel systems for
end-users
 System availability does not
match SLAs
 Performance requirements restrain
processable data volume
 Data provisioning over batch
interfaces not reliable
 Complex and expensive
system landscape
 Reporting on at least one year of
repair history in real-time
 Detection of hacking attempts
of car control units in real-time
 Shorter repair times in service
stations
 Individual services for
customers in the service stations
 Improvement of data quality
(concurrency and level of detail)
 Cope with data growth
resulting from the infotainment
systems in the cars
 Shorter release cycles
22
Pilot
“Repair24-
on HANA”

Most important results from project “Repair24-on-HANA”
Customerpriorities
Parallelism
300 parallel inquiries at high performance –
more possible
Data volume
14x more “hot data” at minimal response times
(400ms) – more possible
Data footprint 70% less space for same amount of data
Protection of
investments
Application continues to run on HANA with only
minimal adaptations
Out-of-the-box
All of this is possible out-of-the-box with no effort
for optimization or tuning
Sidecar
approach
Operate HANA as “sidecar” to production and leverage
benefits without influencing productive systems
Customer: “Now we can do more with less - less technology, less complexity, less effort, less budget”
New options
1. Reduction of interfaces/
massive simplification
2. Real-time reporting, new
functionality out-of-the-box
with less (!) technology
3. Cost savings
4. Higher availability/reliability
of processes
5. Offer new services
to customers
6. …
23

Vision: Using SAP HANA as central data pool leads to many
business benefits at significantly lower costs
Business
Benefits
IT-
/Process-
Costs
 Information in real-time, better support
 No replication of data between systems
 High availability of processes
 Higher service quality
 Reduction of maintenance durations
 Higher customer satisfaction and -retention
 New, innovative offerings possible
 Less soft- and hardware
 No efforts for data handling
 Lower cost of operations
 No maintenance of interfaces between
systems
 Lower cost of development
 Synergies with SAP systems
Real-time
after sales platform
Consistent & accurate
information in real-time
Out-of-the-box with no extra
effort
Transactions & analytics in
one database
Proven technology
24

25
UNLIMITED by
Capgemini
Market-leading offering
for digital transformation

The good news_
There is a
non-disruptive transition path

UNLIMITED offers an end-to-end implementation out of one hand
delivered by three strong partners – on premise and in cloud
Services Software Hardware
27

Transition in two iterative steps with immediate benefits and
without interruption of production
UNLIMITED
powered by HANA
28
Step 1
Single application on HANA

29
UNLIMITED
powered by HANA
Optimized data model
Step 2Step 1
for application 2…n
Single application on HANA

Result
30
Step 2Step 1
for application 2…n
UNLIMITED
powered by HANA
Digital Enterprise Platform
Single application on HANA Optimized data model

Getting started: UNLIMITED pilot for one productive system
Low invest, minimal effort, quick results
Our standardized approach helps minimizing risks and maximizing customer benefits
1. Run benchmark test on
productive application
2. Import data into HANA
3. Run performance test on HANA
4. Generate report
Customer
a) Data export
b) SQL trace from production
c) (HANA server
on premise - opt.)
ProcedureInput Customer gets
Capgemini
This is all we need from customers
Potential report
 Technical feasibility statement
 Performance results
 Compatibility analysis
 Potential estimation
 Basic knowledge transfer
 Recommendations for further
investigation
 Reusable HANA In-memory database
Plus
4-8 weeks
Capgemini
a) HANA test licenses
b) Test application
c) HANA-Server in
secure data center
31
UNLIMITED
powered by HANA

Key
take-aways
1. Shift paradigm to “Data-centric computing”:
centralize data, decentralize logic
2. Consolidate and harmonize legacy
applications
3. Move existing applications to central data
pool step-by-step
4. Challenge every new solution that will
implement more data copies
5. The result will be real-time information in an
unmatched level of accuracy and detail with
much less resources and complexity
32

For more information
http://hana.sap.com
SAPinsider publication
Landing page UNLIMITED
http://www.de.capgemini.com/customer-experience-management/realtime-applications
(currently only available in German)
HANA central landing page
Blog on different in-memory
implementations
Prof. Plattner’s online course
UNLIMITED video on YouTube
In-memory data management: watch at least introductory session (45 minutes)
SAP HANA, Oracle 12c in-memory, IBM DB2 BLU – a comparison
(with comments from Prof. Plattner)
Capture the Unlimited Potential of SAP HANA in Non-SAP Environments
Unlock the true potential of custom applications
33

Thank you for your attention
34
Think big !

Contact information
Detlev Sandel
Innovation Management
Digital Services
Berliner Strasse 76
63065 Offenbach (Germany)
Phone: +49 69 9515-1067
Mobile: +49 151 4025-1237
E-Mail: detlev.sandel@capgemini.com
https://www.capgemini.com/experts/sap-innovations/detlev-sandel
35

The information contained in this presentation is proprietary. Copyright © 2016 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com
About Capgemini
With more than 180,000 people in over 40 countries, Capgemini
is a global leader in consulting, technology and outsourcing
services. The Group reported 2015 global revenues of EUR 11.9
billion. Together with its clients, Capgemini creates and delivers
business, technology and digital solutions that fit their needs,
enabling them to achieve innovation and competitiveness. A deeply
multicultural organization, Capgemini has developed its own way
of working, the Collaborative Business ExperienceTM, and draws
on Rightshore®, its worldwide delivery model.
Sogeti is a leading provider of technology and software testing, specializing in
Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge
solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and
Cyber Security. Sogeti brings together more than 20,000 professionals in 15
countries and has a strong local presence in over 100 locations in Europe, USA
and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the
Paris Stock Exchange.
www.sogeti.com

UNLIMITED by Capgemini: Foundation of Digital Business

Recommandé

Recommandé

Contenu connexe

Tendances

Tendances (20)

En vedette

En vedette (20)

Similaire à UNLIMITED by Capgemini: Foundation of Digital Business

Similaire à UNLIMITED by Capgemini: Foundation of Digital Business (20)

Plus de Capgemini

Plus de Capgemini (20)

Dernier

Dernier (20)

UNLIMITED by Capgemini: Foundation of Digital Business